Ratings based on 92 Verified Reviews

4.2 out of 5
90% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

In town for weekend

Posted May 30, 2017
Was in town for an event over the weekend and stayed for one night. Very clean place with very comfortable beds and room. Only downfall was lack of breakfast offered. Other than that, everything else was perfect.
Comment from Hotel Management
May 31, 2017 by Toni, Hotel Management
Thank you for your feedback. Candlewood Suites, as a brand does not have a complimentary breakfast, however our Cupboard offers a variety of breakfast items for purchase. We hope to see you on your next visit to Ft. Worth. Warm Regards, Toni R. Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa Ok

Awesome time. Amenities are the best.

Posted May 29, 2017
Felt like we were in a $300.00 per night Hotel. Everything exceeded our expectations! When in Ft. Worth area, will stay there.
Comment from Hotel Management
May 31, 2017 by Toni, Hotel Management
Thank you so much for your lovely review. We appreciate all the kind comments and are very glad we exceeded all your expectations. It was our pleasure to serve you! Warm Regards, Toni R. Director of Sales & Marketing
4 out of 5
by Dave

Dave and Sandy's Fort Worth road trip

Posted May 19, 2017 on Hotels
Very nice. Our only problem was the road construction within the area; which is not your fault; and a noisy refrigerator, which only showed up in our last day at the hotel
Comment from Hotel Management
May 31, 2017
We appreciate your feedback. Our apologies for the noise with the refrigerator. We have resolved the issue and appreciate you bringing to our attention. We look forward to your next visit with us. Warm Regards, Toni R. Director of Sales & Marketing
5 out of 5
by A verified traveler

Great visit

Posted May 17, 2017 on Hotels
Had a wonderful stay. Location was good and very easy to get to TCU. Room was clean and beds were comfortable. Loved Cook's Cupboard - prices very reasonable!
Comment from Hotel Management
May 31, 2017
Thank You for your kind comments. It was our pleasure to serve you. We are glad to know that you enjoyed our Cupboard! We look forward to your next visit with us. Warm Regards, Toni R. Director of Sales & Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler from fort worth

Room condition

Posted May 15, 2017
Bed creaks with very little movement. Towels and sheets are washed only once a week. Some fragrance used in room is so thick with sweetness. Ugh
Comment from Hotel Management
May 17, 2017 by Toni, Hotel Management
We appreciate your feedback. Your input is valuable for us to continue to ensure our guest satisfaction. We hope that you will come visit with us again.
3 out of 5
Recommended
for Everyone
by A verified traveler from TX

The night staff needs a pillow fight.

Posted May 8, 2017
Candlewood suites chain is a great hotel chain, probably one of my favorites to stay at, especially for more than one night. The facilities are always clean, and well stocked. I think I just caught this location at a bad time. The late night staff was horrible during the check in process, extremely rude, and difficult to work with. We had an extremely late check in (1am due to travel delays) and were woken up at 8am by the maintenance crew wanting to work on the dishwasher in the room??? That is completely ridiculous, to wake up guests from a late check in that early for trivial maintence that could wait until later in the day. On another note. The pillows were terrible! I've had a stiff neck all week. I suggest bringing your own.
Comment from Hotel Management
May 12, 2017 by Toni, Hotel Management
Thank you for your valuable feedback. Our sincerest apologies for your experience with us. Please know we evaluate and respond to all our guests concerns. We hope that you will give us the opportunity to serve you again. Warm Regards, Toni, Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
Very nice and pleasing. Will come back again. Great staff. Nice location.
Comment from Hotel Management
May 8, 2017 by Toni, Hotel Management
Thank you for your feedback and remarks. We appreciate the nice comment about the staff. Please do come and visit with us again. Warm Regards, Toni R. Director of Sales & Marketing
5 out of 5
by Jacob

AWESOME!

Posted May 1, 2017 on Hotels
Totally great place to stay. Was there for two nights on a work trip. It's a little off the beat and path to where I needed to be, but the price combined with the amenities made it more than worth it.
Comment from Hotel Management
May 8, 2017
Thank you for your review and kind comments. It was our pleasure to serve you and we hope that you will stay with us again in your travels. Warm Regards, Toni R. Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 12, 2017
Everything was great about the hotel! Beds are kinda hard but good enough for a night or two.
Comment from Hotel Management
Apr 12, 2017 by Toni, Hotel Management
Thank you for your review. We appreciate all your feedback. We hope you will visit with us again! Toni Richardson Director of Sales & Marketing
5 out of 5
by BRENDA

Nana getting to spend time with her Airman!

Posted Apr 4, 2017 on Hotels
Everything was super other than having to go down everyday to get clean towels. I'm 66 years old and just can not use the towel and wash cloth another day. We had 3 rooms and also had a 3yr old with us and could not have asked for better service.
Comment from Hotel Management
Apr 12, 2017
Thank you so much your review. We are glad you enjoyed your stay, Please know that on your next visit, if you need towels, I will be happy to bring them to you! Toni Richardson Director of Sales & Marketing