Ratings based on 7 Verified Reviews

3.9 out of 5
83% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by kristen from new jersey

5 star service

Posted May 25, 2014
To say that my stay here was excellent is an understatement. Every single person that I came in contact with was so helpful and friendly. Travis was also very helpful with any questions that I had. The food at the restaurant was phenomanal! The atmosphere was great and the room and hotel itself was beautiful. I felt very comfortable and will stay again. Thanks so much to the entire staff!
3 out of 5
for Everyone
by A verified traveler

Magical hotel, too bad about the food and upkeep

Posted Jan 13, 2014
Hotel was ery cool, however the food was gross, came mushy most of the time while the rissotto balls were cold on the inside. And you couldn't take them back because the waiter came once a day only to take orders. Such a shame. The place could be so amazing! Also if you want a late checkout you have to talke to like 5 people and even if they say yes and they charge you for a half day you are still expected to leave at 1pm.
2 out of 5
by Coasters from Brisbane

Go there for dinner but stay somewhere else

Posted Dec 27, 2013
Pros: Staff and the restaurant.
Cons: They have to sink a bit of money into the rooms - absolutely living off their reputation and charging top dollar for old, tired rooms.
There can be a fine line between retro/cool and old/shabby. Regrettably our junior suite (room 27) definitely fell into the latter. Given the money were were charged, it was a disgrace. Old, tired and in the case of the bathroom, grubby. We should have known that the place needs a massive injection of money to give it an upgrade when, on arrival, half of the hotel's street side electronic sign wasn't working. Our room was also immediately above the hotel's kitchen extension that goes out into the back lane. Kept awake all night with staff chat and dropped trays etc. OK - the good things. The staff, without exception, were brilliant. Courteous, friendly and helpful. We dined in the restaurant both nights we were there and couldn't fault it. The setting was terrific and the food quality was excellent. In summary, this was the big splurge for our holiday and was supposed to be a major highlight. Turned out to be a massive disappointment. So - definitely go there for dinner, but don't stay the night.
3 out of 5
for Everyone
by Couple travels from Montreal, Canada


Posted May 1, 2013
Pros: Its the Chateau Marmont (do we no need to say more^)
Cons: Its old
Location: its off sunset and a little walk to the Plaza's restaurants and stores but you need a car in LA anyways
Its a must for your first time in LA or for anytime! The facilities are old but the history is great. The drinks and food can be pricey but very good. If you're in LA for just a few nights it worth it. Loved the bathroom products and the staff were all very attentive and efficient, even if you are not from LA or a celebrity. I would go back again for 1 or 2 nights for a lay over or short stay in LA. There are more luxurious hotels with better locations, but this is a classic, even if its just for once in your lifetime!
5 out of 5
for Everyone
by CP from Del Mar

Once in a lifetime - special

Posted Nov 26, 2012
Pros: The hotel being vintage 1920's and the guests
Cons: I can't think of anytihing here
Location: Unbeleivable. Absolutely the best. You are on top of the world in many ways.
This is a vintage 1920's hotel and has all the original equipment for example push button electric swithes. I found it absolutely fantastic.
4 out of 5
by A verified traveler

beautiful hotel

Posted Aug 17, 2015 on Hotels
there was a trouble when check in.
5 out of 5
for Families
by A verified traveler

Hôtel pour tous

Posted Aug 18, 2013
Parfait à tous niveau ambiance service chambre situation le meilleur hôtel de los angeles