Ratings based on 462 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Carliusle,PA

I do not care for pillowtop mattresses

Posted Jul 29, 2017
Pros: Location
Cons: Mattress comfort
Location: Kennywood Amusement Park and Sandcastle waterpark are both very convenient to this location, and infinitely preferable to the shopping nearby.
Midway through the first night of my stay, having struggled to enter a bed that is simply too high for many people, I awakened in pain. Something about the mattress did not agree with me. I finished the night in the chair. The second night I tried a different position, and it worked for a while, but again I was forced to retreat to the chair. This problem is not unique to Hampton Inns, as many chains are converting to pillowtop mattresses, but this location was the worst example of it I've found to date.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis Indiana

Nice hotel in down town Pittsburgh.

Posted Jul 7, 2017
Pros: The hotel was fine, the service was great, but the room was smaller than expected.
Cons: People booking with Expedia should be able to get the room they request.
Location: Hundreds of things to do, ride bicycles, go to museums (several) for adults and children
When I booked with Expedia, I requested a room with queen size beds, a microwave and a small refrigerator. I was very upset when we received double size beds (not queen) and no microwave or refrigerator. The hotel manager explained that since I had booked with Expedia they could not change our accommodations-plus the hotel was totally booked. I see how you make your money, substituting a smaller room with fewer amenities. I will never book with Expedia again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Good location.

Posted Jul 2, 2017
Pros: Nice free breakfast buffet.
Cons: TV cable went out when it rained.
Location: Good location in Pittsburgh Waterfront. Close to many restaurants, shops, movie theatre. Close to beautiful walking/ biking trail along the river.
Clean, modern, in good repair, quiet. Employees were helpful and friendly. Excellent location for my purposes. Nice breakfast buffet. Is in Pittsburgh Waterfront.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2017
Nice well kept hotel. Sheets were a bit rough but other than that all very nice.
5 out of 5
by Brittnye

Amazing

Posted May 19, 2017 on Hotels
It was amazing. I stayed there for my wedding and they brought me a little gift bag which was sooo sweet. It was an awesome experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2017
Always an excellent stay at a Hampton Inn! Love the outdoor fireplace.
5 out of 5
by LaToya

This traveler left a rating score only Posted May 10, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Strutgers, Ohio

Posted May 8, 2017
Booked the room for the weekend to attend a family wedding. We had an extremely late check in but all it took was a call to let them know and everything was ready for us when we arrived. Room was very clean and well maintained. Beds were very comfortable. We didn't have time to use any of the amenities the hotel offered but this hotel was worth the money paid. I would definitely stay here again.
5 out of 5
by Amanda

This traveler left a rating score only Posted Apr 27, 2017 on Hotels