Ratings based on 604 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

As good as being at home

Posted Sep 6, 2017
Very friendly and warm staff. Very accommodating to me and my grandchildren, third time staying there. Lots of stores near by in case of any needs.
3 out of 5
by A verified traveler from NC

Not as nice as other Country Inns

Posted Aug 23, 2017
Room was clean but bedding especially pillows was worn.
Comment from Hotel Management
Aug 26, 2017 by Chirag, Hotel Management
We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. As we do have the same bedding as all Country Inn's, we do apologize you felt this way. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations. Sincerely Chirag Patel General Manager
2 out of 5
by A verified traveler

Hotel could use some TLC.

Posted Jul 10, 2017
We've stayed in many Country Inn and Suites and most have been nice. However this hotel does need some TLC. Things looked very tired and worn, even the towel rack was rusty.
Comment from Hotel Management
Jul 13, 2017 by Country Inn & Suites, Orange Par/ Jacksonville, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We are in process of updating our bathrooms. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for the price, sketchy neighborhood

Posted Jun 25, 2017
Decided to book this room while shopping for a house in JAX. Really enjoyed my stay there. Staff is great and water pressure is nutz! Neighborhood is sketchy but they keep their spot clean and nice. Room was a little dirty upon arrival. Alot of long black hairs in the shower and bathroom area. Slept in much worse for more $$ though.
Comment from Hotel Management
Jun 28, 2017 by Country Inn & Suites Jacksonville/Orange Park, FL., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and hope the house hunting went in your favor. We look forward to your next stay.
1 out of 5
by Janet

Posted Jun 22, 2017 on Hotels
Comment from Hotel Management
Jun 24, 2017 by Chirag, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
5 out of 5
by Jon

Posted Jun 20, 2017 on Hotels
Great stay
Comment from Hotel Management
Jun 23, 2017 by Chirag, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Sincerely Chirag Patel General Manager
4 out of 5
by Charles

Nice Place to Stay

Posted Jun 16, 2017 on Hotels
Nice hotel. Good breakfast.
5 out of 5
by Diana

Awesome Hotel

Posted Jun 14, 2017 on Hotels
Great Service, Clean hotel, nice size rooms, great breakfast. If I had to complain about something, it would be that the ground by the pool is VERY SLIPPERY. We were out there swimming with kids and we all slipped and fell. Luckily no one was hurt. Other than that, the Hotel was a great stay and I will definitely be back.
Comment from Hotel Management
Jun 16, 2017 by Chirag, Hotel Management
We are thrilled to hear you enjoyed your stay with us. We appreciate the feedback about the floor of the pool area, we will definitely be looking into that ASAP. Again thank you for staying with us and we hope to see you back when you are in the Jacksonville, FL area. Sincerely Chirag Patel General Manager
5 out of 5
by Jean

Posted Jun 14, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017 by Chirag, Hotel Management
Thank you for the review, we are glad that you enjoyed your stay with us!! Hope to see you soon. Sincerely Chirag Patel General Manager
5 out of 5
by Stephanie from Illinois

nice place to stay

Posted Jun 12, 2017 on Hotels
everything I expected. wonderful service.
Comment from Hotel Management
Jun 15, 2017 by Chirag, Hotel Management
We are so happy that you enjoyed your stay with us and that our team was able to provide you with top notch service. We hope that we have the opportunity to server you again when you are in the Jacksonville, FL area. Sincerely Chirag Patel General Manager