Ratings based on 633 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Phila,Pa

Clean, nice staff.

Posted Nov 18, 2017
Pros: Close to family, nothing.
Cons: Nothing
Location: Lots close by.
Room smelled good, staff was great. Breakfast was always good. Loved the staff in breakfast area. Nice to have fresh fruit available , apples wrapped in plastic wrap.
Comment from Hotel Management
Nov 18, 2017 by Country Inn & Suites, Jacksonville, FL. , Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our entire property and staff. Thank you for the 5 STAR rating!!! We look forward to your next stay.
3 out of 5
by A verified traveler from Atlanta, GA

Decent Hotel But Location Is Sketchy

Posted Nov 16, 2017
The hotel is located at the end of a backroad that requires you to pass two sketchy hotels and the back parking lot of a restaurant and to get there. The lighting on this roadway is not the brightest, so I wouldn't recommend that anyone walk to the nearby restaurants at night.
Comment from Hotel Management
Nov 17, 2017 by Country Inn & Suites, Jacksonville, FL. , Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel considering the hotels in front of us. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2017
Nice staffing, and love the fact it was close to highway
Comment from Hotel Management
Oct 16, 2017 by chirag, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay Thank you for acknowledging the staff I will be sharing your review with them. Sincerely Chirag Patel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Wonderful Hotel & Staff

Posted Oct 13, 2017
We have had a truly great experience here. The staff are pleasant and helpful, and the housekeepers are always cleaning and vacuuming the hallways. The room is great and the hotel is quiet and has a good atmosphere. The staff even put out treats for us: cookies and fruit everyday, and assorted snacks on different days of the week. Recommended!
Comment from Hotel Management
Oct 13, 2017 by Country Inn & Suites, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you are enjoying our property. We thank you for your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

As good as being at home

Posted Sep 6, 2017
Very friendly and warm staff. Very accommodating to me and my grandchildren, third time staying there. Lots of stores near by in case of any needs.
3 out of 5
by A verified traveler

Posted Aug 25, 2017 on Hotels
Comment from Hotel Management
Aug 29, 2017 by Chirag, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.
3 out of 5
by A verified traveler from NC

Not as nice as other Country Inns

Posted Aug 23, 2017
Room was clean but bedding especially pillows was worn.
Comment from Hotel Management
Aug 26, 2017 by Chirag, Hotel Management
We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. As we do have the same bedding as all Country Inn's, we do apologize you felt this way. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations. Sincerely Chirag Patel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Posted Aug 19, 2017 on Orbitz
I was fine for a stop over the staff was very helpful
Comment from Hotel Management
Aug 21, 2017 by Country Inn & Suites Orange Park/Jacksonville, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our property. We look forward to your next stay.
5 out of 5
by homer

Better than expected

Posted Aug 15, 2017 on Hotels
The lady who checked us in, Hadley, was super friendly and efficient. Charito also stands out as being very helpful. The complimentary breakfast made me feel right at home. There were also dinner time offerings that were delicious. I highly recommend this clean, affordable hotel.
Comment from Hotel Management
Aug 17, 2017 by Chirag, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel and all that we offer, I will make sure to pass on your kind words to Hadley and Charitio. We look forward to your next stay.
5 out of 5
by A verified traveler

Friendliest motel staff ever!

Posted Aug 15, 2017 on Hotels
The entire staff was so friendly and helpful! It was a very enjoyable stay.
Comment from Hotel Management
Aug 17, 2017 by Chirag, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staff and facility. We are pleased to hear that you enjoyed our stay. Thank you for the 5 STAR rating! We look forward to your next stay.