Ratings based on 63 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from AL

Great Hotel Horrible Front Desk Check-In Staffer

Posted Nov 28, 2017
I called to let the front check in desk know that we would be a late check-in (after midnight) and arrived to find no one at the check in desk. My wife and I were exhausted from a long drive and had to get up for an early check out but we're forced to walk around the hotel for 30 minutes trying to find a staff member to check us in. She was finally located (30 minutes after our arrival) outside by the pool asleep in a chair by her boyfriend, both wearing hoodies over their heads and faces. Before finding her, I phoned the Holiday Inn Booking number and was put on hold while they attempted to call the hotel twice as I stood at the desk listening to the phone ring with no staff present to answer. I had already called twice myself while standing there just hoping a staffer would come to answer. The young female staffer gave an excuse of being pregnant and having just had a death in her family and gave us a significant discount but there is no excuse for this type of service, or lack of service. She should have stayed at home if she couldn't do her job. I will continue to stay at this Hotel because this was my first and only bad experience, but if this should ever occur again I will stay at one of the other 3 immediate hotels surrounding this Holiday Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Quiet Stay off the Highway

Posted Nov 28, 2017
The hotel was nice, the staff was pleasant, the room was clean, and the breakfast was hot. My only complaint is about Expedia, the site charged me a processing fee, so I ended up paying 135 dollars for a 117 dollar room. I will never book a hotel with Expedia again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2017
It was nice and decent price. Food was good. Room was good. No issues. Staff was good. How much more do I need to write.
5 out of 5
by A verified traveler

Posted Jul 4, 2017 on Hotels
It was very nice, clean, comfortable bed and great staff
5 out of 5
by John

Nicely surprised!

Posted Jul 3, 2017 on Hotels
Great room, a lot better than I had expected. Rooms and bathrooms were very clean
5 out of 5
by Steven

Need comfortable bed for back

Posted Jun 22, 2017 on Hotels
Well I got a better rate here than at the Hampton almost the same amenities comfortable beds for my back !! not a suite but it'll do . Thank you
4 out of 5
by Donald

Nice place

Posted May 14, 2017 on Hotels
Clean safe and affordable. What you would expect from Holiday inn. Breakfast was not as great as advertised, just average
5 out of 5
by A verified traveler

Posted Mar 28, 2017 on Hotels
It was great, just what you expect from a good hotel
5 out of 5
by Ebony

This traveler left a rating score only Posted Feb 19, 2017 on Hotels
5 out of 5
by sigal

Posted Feb 13, 2017 on Hotels
Love the place and everything was good food workers were the best