Ratings based on 146 Verified Reviews

3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana, USA

Great location and environment

Posted Nov 20, 2017
The hotel is in a good location for getting around the city of Jerusalem
Comment from Hotel Management
Nov 21, 2017 by Monique Weizman, Hotel Management
Thank you for your review .We are glad you enjoyed the hotel location . Thank you again /
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
Beautiful experoence in that hotel! The best part is the location its in the heart of Jerusalem, five minutes from Geula.
Comment from Hotel Management
Nov 14, 2017 by Monique Weizman, Hotel Management
Thank you so much for your kind words. We hope to see you again in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
Not fancy but clean and nice hotel. Mostly orthodox Jews staying there. We were obviously unusual, but welcomed. Breakfast buffet was great. Water pressure fantastic. Only two blocks from light rail stop.
Comment from Hotel Management
Nov 14, 2017 by Monique Weizman, Hotel Management
Thank you for taking the time to write a review. we are very glad to see that you enjoyed your stay with us. we hope to see you on your next stay in Jerusalem
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 3, 2017 on Orbitz
Nice clean and comfortable hotel with great accommodations
Comment from Hotel Management
Sep 11, 2017 by monique weizman, Hotel Management
Dear Guest, Thank you for posting your rating. we are glad to see that you enjoyed your stay with us and we hope to see you soon again.
2 out of 5
by A verified traveler

Posted Aug 31, 2017
Hotel doesn't have parking despite advertising. Non working air conditioner Nasty hotel staff. My family got back from an outing at 1:00am and we waited 10 minutes to get in, cuz we needed to be buzzed in and receptionist decided to leave front desk.
Comment from Hotel Management
Sep 11, 2017 by Monique Weizman, Hotel Management
dear guest, thank you for posting your comments about your stay in our hotel. Parking is advertised as parking upon availability. providing better service is our goal , consequently ,we are grateful for your constructive notes and we are sorry you did not receive the service expected.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but parking is not customer friendly ,

Posted Jul 17, 2017
We had a ticket because we were misguided by staff to park in a city parking with permits instead of 5 ir 6 slots that they provide their guests
Comment from Hotel Management
Jul 23, 2017 by Monique Weizman, Hotel Management
We are sorry you got a ticket. We have a few places for parking upon availability . thank you Monique
5 out of 5
by A verified traveler

Posted Jul 7, 2017 on Hotels
Comment from Hotel Management
Jul 23, 2017 by Monique W, Hotel Management
Thank you so much for your rating .We hope to see you soon again among our guests. Monique Weizman
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located

Posted Jun 25, 2017
Close to major attractions. Shuls nearby, centre of town and machane Yehuda steps away
Comment from Hotel Management
Jun 29, 2017 by MONIQUE, Hotel Management
WE THANK YOU FOR POSTING YOUR REPORT AND WE ARE GLAD YOU ENJOYED THE LOCATION AND THE HOTEL
1 out of 5
by A verified traveler

Horrible! ! Wouldn't send my worst enemy here! !

Posted Jun 21, 2017 on Hotels
"Beds" (really cots) are tiny and terrible. Linen is all itchy. Power went out twice last night. Room is the size of my bathroom at home so I had to "upgrade" - to the size of my kitchen table. Phone to call room service doesn't call anyone. Bathroom is the size of your kitchen sink. "Couch" is tiny beat up 1 seat chair that looks like it's from the 1500s. Manager told me that they are here to make money, not to help. Receptionist is EXTREMELY rude. DO NOT STAY HERE!!!
Comment from Hotel Management
Jun 29, 2017 by Monique W, Hotel Management
THANK YOU FOR TAKING THE TIME TO POST YOUR REVIEW AND FOR YOUR "DEPTH REPORT " ON OUR HOTEL .
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Short stay in Jerusalem

Posted May 3, 2017 on Wotif
Landed in Jerusalem after a longnhaul from Australia and were able to check in early. Excellent hotel close to centre of modern Jerusalem and only a short walk to the old city.
Comment from Hotel Management
May 7, 2017 by monique weizman, Hotel Management
Dear Guest, Thank you for taking the time to post your rating. we are glad you enjoyed your stay in our hotel and we hope to see you again on your next stay to Jerusalem