Ratings based on 235 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

"Good location, good service but very small rooms"

Posted Sep 2, 2017
Pros: Location and service
Cons: Room sizes are terribly small
We were given a deluxe room and it had amost everything you wish for except space.
Comment from Hotel Management
Sep 12, 2017 by Eliran, Hotel Management
Dear Guest, Thank you for such a comment, All comments bad as good helps us to improve for future guests, Thank you for staying with us, Eliran Sinai.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant

Posted Aug 31, 2017
Stayed for just one night. Hotel staff were all very pleasant and helpful. Great location, lovely breakfast and room was clean and had everything you would need. My only criticisms would be that the bathroom, although very clean, is a little bit dated and the view from our room was nothing special. Overall a very pleasant stay and excellent value for money.
Comment from Hotel Management
Sep 12, 2017 by Eliran, Hotel Management
Dear Guest, Lovely review, Thank you very much, Eliran Sinai.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Good location

Posted Aug 29, 2017
Good location. Clean. Friendly staff. The room is a little too small
Comment from Hotel Management
Sep 12, 2017 by Eliran., Hotel Management
Dear David, Thank you very mich for your comment, Hope to see you again in Jerusalem, Eliran Sinai.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Beautiful hotel nice, clean and close to the old city
Comment from Hotel Management
Aug 20, 2017 by Eliran, Hotel Management
Thank you for your comment, Eliran
4 out of 5
by Mark

Posted Jun 20, 2017 on Hotels
Room on small side. Bfst good. Service good.
Comment from Hotel Management
Jun 26, 2017 by Gonen Kazes, Hotel Management
Dear Mark, Thnak you for your comment, Hope to see you again in Jerusalem, Eliran Sinai, Rooms Division Manager.
4 out of 5
by A verified traveler

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017 by Gonen Kazes, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Old City and city center

Posted Jun 9, 2017 on Orbitz
The hotel was great. Food was very good. Location was excellent. It is located on a quiet street close to town center and walking distance to the Old City. We would definitely stay there again
Comment from Hotel Management
Jun 12, 2017 by Eliran, Hotel Management
Dear Guest, Thank you very much for your lovely comment, Hope to see you again in the near future, Eliran Sinai.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Trip

Posted Jun 2, 2017
Went to Israel for a wedding and to propose to my Girl Friend (it was a surprise) The hotel staff was very helpful when it came to helping me out - worked out with the florist to drop off flowers, put wine in the room with glasses and gave us a bottle as a gift Staff behind the counter was very nice and friendly - even gave us a gift of late checkout as well as wishing us congrats Strongly recommend staying here - not that expensive and right in the middle of all the main hotels - easy walk to emek and ben yehuda
Comment from Hotel Management
Jun 4, 2017 by Eliran, Hotel Management
Dear Guest, Thank you very much for your lovely comments, It is our owner to host you at the Prima Royale hotel in Jerusalem, Maya at the front desk was the person to decorate the flowers in your room, And Amjad who put the wine and the glasses, Hope to see you again among our future guests, Eliran Sinai, Rooms Division Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very accommodating

Posted Jun 1, 2017 on Orbitz
We were there for Shavuot. The hotel did everything possible to make our stay comfortable. The rooms were good, the meals were delucious and plentiful. I would definitely go back
Comment from Hotel Management
Jun 4, 2017 by Eliran, Hotel Management
Dear Guests, Thank you very much for your comment, I hope you had a great holiday at the hotel, Hope to see you again among our future guests, Eliran Sinai.
5 out of 5
by Sandra

Great Value - Great Location

Posted Apr 21, 2017 on Hotels
This hotel is the best value in the popular area of Jerusalem where it is located. It was recently renovated, and although the rooms are small, they are clean, updated and modern. The hotel is on a quiet street in the center of a busy area, near public transportation and famous sites. There's no swimming pool, but there is a lovely roof top deck with a panoramic view of the city. Hotels in the same area are two to three times as much per night, and although they may be somewhat more luxurious, I would rather spend my money on dining, entertainment and touring than a room. I would definitely recommend this hotel if you visit Jerusalem when it's too cool to swim, or if having a swimming pool is not important to you.
Comment from Hotel Management
Apr 30, 2017 by Gonen Kazes, Hotel Management
Dear Sandra, Thank you for your lovely comment, It is nice to read you have enjoyed our hotel, Hope to host you among our future guests, Eliran Sinai, Rooms Division manager.