Ratings based on 139 Verified Reviews
3.5 Room cleanliness
3.2 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Sep 15, 2017
We arrived for a wedding somewhere else and were able to check in early so that the bridesmaids could have their hair and make up done. The staff was very helpful and hospitable.
for Everyoneby A verified traveler from U.S
Nice BreakfastPosted Sep 5, 2017
We stayed at Ramada for a week during our stay in Jerusalem to visit family. We chose to stay at Ramada for its price. The breakfast and the pool offer a good value. Breakfast was a buffet with lots of options. We liked the egg station. The staff who were in the dinning room were incredibly nice and helpful. But do not expect the same deal on Saturday mornings ( on Shabbat) as the options are limited. The outdoors pool was very clean though we were surprised the pool cafeteria "was closed for the season" and it was the last week of August. It is a kid friendly hotel. Our kid was happy there. The room was OK in terms of clean and it's overall condition, they can do a better job (electricity outlets were loose, carpets corners and windows were not very clean) although they clean the room and do beds everyday. The TV, fridge and the safe box were very useful. The hotel is conveniently located near highways and some museums but it is far from downtown, stores and other sites. We appreciated our rented car. GPS works well in Jerusalem.
for Everyoneby A verified traveler
Great facilities, terrible servicePosted Jul 6, 2017
Pros: Great facilities, pool, food
Cons: new, polite and professional staff at the reception.
Location: Slightly out the way - takes about 15 minutes on the tram to get into town but short walk to Central Bus Station. Close to Knesset/Government building
The facilities are wonderful! The pool, food, rooms, milky restaurant, waiters etc were all fantastic. However, the reception staff throughout our stay were rude and unprofessional. Despite having not slept for over 30 hours and arriving at 7am, the hotel staff refused to accommodate us to check in early and repeatedly told us to come when check in opened at 3pm. When we came back at 3pm we were told our room was not ready!!!!!! Despite being a large hotel, they were unable to provide us with an alternative room, so we were left waiting in the lobby for longer. When we were finally able to check in we were not provided with any information about the hotel facilities e.g. pool opening times/meal times etc. Each time we needed advice from the reception staff we were ignored and pushed in front of. It could take up to 20 minutes to speak to someone!
for Everyoneby A verified traveler from London
Nice Hotel and friendly staffPosted Jun 26, 2017
Pros: nice clean and comfortable.
Location: close to the city
My 3 nights stay at the Ramada Jerusalem was very nice. The staff are friendly, specially Mr Alex at the reception.
by A verified traveler
Posted Jun 18, 2017 on Hotels
Good valuePosted Jun 9, 2017 on Hotels
Nice hotel for the price. Clean comfortable room. Maid did attempt to enter room one day without knocking.
Services are deplorablePosted May 30, 2017 on Hotels
This hotel has definitely gone down in service and value. Not sure why. There is resistance to leaving guests water in the room, even though they consider themselves a luxury hotel in a desert climate. They now require mid Shabbat day check out, even though they advertise as a Glatt Mehadrin Hotel. Don't know what happened. Mystifying to me. Be forewarned.
Posted May 19, 2017 on Hotels
Posted May 12, 2017 on Hotels
Posted Feb 26, 2017 on Hotels