Ratings based on 163 Verified Reviews

4.1 out of 5
64% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris Ontario

Great location

Posted Jan 10, 2018
Pleased with value, location, amenities, breakfast
Comment from Hotel Management
Jan 15, 2018 by Nuriel Amar | Receptionist, Hotel Management
Dear Steve, Thank you for your kind word and review! Hope to see you again soon at the Eldan. Best regards, Nuriel Amar | Receptionist
5 out of 5
by A verified traveler

We expected old and nice but it is not.

Posted Jan 6, 2018
Checking was fast and nice, staff was amicable. Rooms are old. We rented several rooms for the whole family and old the bathrooms smelled like pee. The shower is old, clean but not nice. The hair blower is from 100 years ago and does not blow. There are no drawers in the room. The price is not cheap, we expected a better hotel.
Comment from Hotel Management
Jan 6, 2018 by Nuriel Amar | Receptionist, Hotel Management
Dear Anonymous, Thank you for your comments. We appreciate your review and hope to improve upon your next visit. Best regards, Nuriel Amar | Receptionist
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great Location Friendly Helpful Staff

Posted Dec 26, 2017
Good value. Second visit to this hotel. Only gripe was that the beds were very short.
Comment from Hotel Management
Dec 27, 2017 by Nuriel Amar | Receptionist, Hotel Management
Dear Len, Thank you for your kind word and review! Hope to see you again soon at the Eldan. Best regards, Nuriel Amar | Receptionist
3 out of 5
by A verified traveler from jerusem israel

I get bed 2twinn it’s terrible

Posted Dec 1, 2017
The answer about the situation it’s: we cannot do nothing that wat we have
Comment from Hotel Management
Dec 23, 2017 by Nuriel Amar | Receptionist, Hotel Management
Dear Anonymous, Thank you for your comments. I have notified the relevant department managers. We learn from all of our guests and hope to see you on your next visit to Jerusalem. Best regards, Nuriel Amar | Receptionist
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Contrary to what is stated in Expedia about this hotel, there was no free parking available and I had to pay to park my car in a lot some distance from the hotel.
Comment from Hotel Management
Nov 18, 2017 by Nuriel Amar | Receptionist, Hotel Management
Dear Anonymous, Thank you for taking the time to write a comment about the hotel. We appreciate your notes and will forward your comments to the relevant department managers. We learn from all of our guests and hope to see you on your next visit to Jerusalem. Best regards, Nuriel Amar | Receptionist
5 out of 5
by A verified traveler

Just as a transit hotel, but would stay there agai

Posted Oct 24, 2017
Pros: Location and welcoming
Was pleasantly surprised, we would certainly stay there for a longer time
Comment from Hotel Management
Nov 18, 2017 by Nuriel Amar | Receptionist, Hotel Management
Dear Anonymous, Thank you for your review! We're happy you enjoyed your stay and hope to see you again soon. Best regards, Nuriel Amar | Receptionist
4 out of 5
by Wayne

Good hotel Good Location

Posted Oct 9, 2017 on Hotels
Nice Hotel. Room small but have a safe and refrigerator. Rooms are comfortable Excellent Service. The breakfast is good. Located close to the Old City and the Wall. Walk able to some bars a restaurants.
Comment from Hotel Management
Nov 18, 2017 by Reception Manage, Hotel Management
Dear Wayne, Thank you for your great review! Hope to see you again soon, and for a longer visit :) Best regards, Nuriel Amar | Receptionist
4 out of 5
by Susan

Great location but ...

Posted Oct 4, 2017 on Hotels
The Eldan Hotel is located opposite the King David and next to the YMCA. Great location. Convenient to the Old City, public transportation and restaurants. The front desk is understaffed with English speakers during the busy mornings and therefore not the best at assisting guests with directions. Our room's decor was lovely but the bathroom is in need of an update. We felt the in room air conditioning was not adequate. Our room was quiet.
Comment from Hotel Management
Nov 18, 2017 by Reception Manage, Hotel Management
Dear Susan, Thank you for taking the time to write a review about the hotel. We appreciate you comments and will forward your notes to the relevant department managers. We learn from all of our guests and hope to see you on your next visit to Jerusalem. Best regards, Nuriel Amar | Receptionist
3 out of 5
by A verified traveler

Posted Sep 29, 2017
Good location, but we couldn't get to our room until 9:30pm because of Shabbat. we stayed for 2 nights but they never cleaned between the nights. The staff was friendly. The breakfast was fine. Overall not terrible, but not great.
Comment from Hotel Management
Nov 24, 2017 by Nuriel Amar | Receptionist, Hotel Management
Dear Anonymous, Thank you for taking the time to write a comment about the hotel. We appreciate you comment and will forward your notes to the relevant department managers. Hope to see you the next time you will be in Jerusalem. Best regards, Nuriel Amar | Receptionist
4 out of 5
by Jeffrey

Posted Aug 22, 2017 on Hotels
Always a joy to visit Jerusalem. Eldan Hotel is a good 3* hotel offering great value for money
Comment from Hotel Management
Aug 26, 2017 by Reception Manage, Hotel Management
Dear Jeffrey, thank you for writing a comment about the hotel! we appriciate your comment and glad to hear you had a good experience. hope to see you the next time you are in jerusalem. Best regards, Nuriel Amar | Receptionist