Ratings based on 653 Verified Reviews

4.6 out of 5
87% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Spanish Fork, UT

Posted Jan 28, 2019
Had everything we needed. Rooms a very nice, clean. Kids loved the pool of course. Close to stores etc.
Comment from Hotel Management
Jan 30, 2019 by Tiare W. , Hotel Management
Thank you for the 5 out of 5 score and review of our hotel. We are very happy that you and your kid enjoyed the pool! We hope that we may host you again in the near future!
4 out of 5
by A verified traveler

Posted Jan 24, 2019
Beds weren’t as wonderful as we are used to at Hampton. Just ok.
Comment from Hotel Management
Jan 30, 2019 by Tiare W., Hotel Management
Thank you for taking the time to rate our hotel and give your review. We appreciate you staying at the Hampton Inn and Suites West Jordan. We apologize that the bed was not as comfortable as you would have liked. We are undergoing renovations and are adding brand new mattresses to every room. We hope that we may host you again in the near future.
4 out of 5
by A verified traveler

Posted Jan 23, 2019
Hotel was clean and quiet. Missed not having a mini fridge and microwave. Construction at facility.
Comment from Hotel Management
Jan 30, 2019 by Tiare W. , Hotel Management
Thank you for your review and for staying at the Hampton Inn and Suites West Jordan. Your feedback helps us improve on the guest overall experience. We hope we may host you again in the future!
5 out of 5
by A verified traveler

Posted Jan 21, 2019
The facility was clean and the people were friendly.
Comment from Hotel Management
Feb 10, 2019 by Tiare W., Hotel Management
Thank you for your kind words about our hotel and staff. We hope that you may visit us again at the Hampton Inn and Suites West Jordan!
5 out of 5
by A verified traveler

Posted Jan 9, 2019
My stay was enjoyable had a king suite was a new experience rotating the TV from seating area to sleeping area. Down side was my lost reservation but was quickly taken care of by the hotel and Expedia.
Comment from Hotel Management
Jan 23, 2019 by Tiare W. , Hotel Management
Thank you for choosing to stay with us at the Hampton Inn and Suites West Jordan. We appreciate your 5 out of 5 score on our hotel. We hope that we may host you again in the near future.
3 out of 5
by A verified traveler

Posted Jan 2, 2019
Comment from Hotel Management
Jan 23, 2019 by Tiare W. , Hotel Management
Thank you for staying with us. We noticed our scores were not as high as we hoped, and hope that you may stay with us again, so we may achieve a 5 out of 5. Thank you for staying with us!
4 out of 5
by A verified traveler from Texas

Posted Jan 2, 2019
We always stay at this hotel when we are in the area. The staff is wonderful. The breakfast buffet is always nice - a good selection of waffles, bagels, sausage, cereal, fresh, fruit, eggs and much more.
Comment from Hotel Management
Jan 23, 2019 by Tiare W., Hotel Management
Thank you for choosing to stay at the Hampton Inn and Suites West Jordan. We appreciate your review, and score. We hope that we may host you again soon!
3 out of 5
by A verified traveler

Posted Dec 31, 2018
Comment from Hotel Management
Feb 10, 2019 by Tiare W., Hotel Management
Thank you for choosing to stay with us. We hope that you return again soon!
3 out of 5
by A verified traveler

Posted Dec 30, 2018
Did not like the bead, it sagged to the middle. Everything else was good
Comment from Hotel Management
Feb 10, 2019 by Tiare W., Hotel Management
We appreciate you staying with us and apologize about your experience with the bed. We are currently undergoing renovations which should be completed by March and will have all brand new mattresses. We hope you may visit us again in the near future.
4 out of 5
by A verified traveler

Posted Dec 29, 2018
Comment from Hotel Management
Feb 10, 2019 by Tiare W., Hotel Management
Thank you for your 4 out of 5 score on our hotel. We hope that you may visit us again at the Hampton Inn and Suites West Jordan!