Ratings based on 464 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2017
Loved the water slide. Decent stop on our way to Vancouver Island.
Comment from Hotel Management
Aug 13, 2017 by Tina, Hotel Management
Greetings; Thank you for your recent stay at our property. It is always good to hear what you liked during your stay. We hope you will come back and see us again soon. Sincerely, Tina Schulte, Front Office Manager
4 out of 5
Recommended
for Families
by A verified traveler from canada

Pool Facilities

Posted Aug 5, 2017
Pros: Bright lighted bathroom. Large room and clean.
We as an older couple, were disappointed in the size of the pool, great for people with children as it had a slide. We like to swim each morning and there was no way we could have there. Too small and also was very congested with children using the water slides.
Comment from Hotel Management
Aug 15, 2017 by Tina, Hotel Management
Dear Noni; Thank you for your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us to deliver superior experience for you and other guests in the future.We do have an adult only time from 9pm to 11pm, we hope on your next stay you will be able to take advantage of this. We hope you will come back and see us again soon. Sincerely, Tina Schulte, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

One night all well

Posted Jul 28, 2017
Pros: Location and cleanliness. Breakfast good.
One night stay newer hotel, accomodating staff. Thought the parking lot in front was the noisier side but the back fronted on a busy street during the day so more noise than would like. Generally everything was good.
Comment from Hotel Management
Aug 5, 2017 by Tina, Hotel Management
Greetings Fred; Thank you for your kind review. We love it when our guest share their thoughts, this helps future guests, to know what our recent guests liked or disliked about their stay. We love to hear from our guests about their experiences. We do hope to see you again soon. Sincerely, Tina Schulte, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2017
We stayed on the west side for the first time and were there for a few nights. This hotel was in a great location for accessing everything that we wanted to see.
Comment from Hotel Management
Aug 5, 2017 by Tina, Hotel Management
Greetings; Thank you for your kind review. We love to hear from our guests about their experiences. We do hope to see you again soon. Sincerely, Tina Schulte, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great and convenient location

Posted Jul 26, 2017
Very clean and affordable. Restuarants and other services within walking distance. Would stay again.
Comment from Hotel Management
Jul 28, 2017 by Tina, Hotel Management
Dear Valued Guest; Thank you for your recent stay at our property. We always love to hear your thoughts about us. We hope you will come back and see us again soon. Sincerely, Tina Schulte, Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

close to wedding venue at golf course

Posted Jul 25, 2017
Cons: Some upgrading in balcony area
The hotel was adequate for our needs, although a bit pricey. We were attending a wedding at the golf course near by. The rooms and balcony are in need of paint and new chairs. Breakfast was adequate. Overall it worked out for us. Close to wineries, eateries and some shopping if needed
Comment from Hotel Management
Jul 30, 2017 by Tina, Hotel Management
Dear Valued Guest; Thank you for your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us to deliver superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Tina Schulte, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, very clean and has a lot to offer

Posted Jul 24, 2017
Great continental breakfast, hotel in fantastic shape, and very clean
Comment from Hotel Management
Jul 28, 2017 by Tina, Hotel Management
Dear Valued Guest; Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Thank you for choosing us during your visit to West Kelowna. Sincerely, Tina Schulte, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Very clean and modern hotel close to wineries!

Posted Jul 15, 2017
Great hotel. Very nice room. Pool was fun to end our days. Breakfast was delicious and a great way to start the day. Overall a pleasant stay.
Comment from Hotel Management
Jul 15, 2017 by Tina, Hotel Management
Thank you for your kind review. We value your feedback and appreciate you taking the time to tell us how you liked our pool and breakfast. We do hope you will stay with us again when you are in West Kelowna. Sincerely, Tina Schulte, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
We were pleasantly surprised by this hotel. Great continental breakfast area and menu, and above average for a budget friendly hotel. Would not hesitate to stay again.
Comment from Hotel Management
Jul 15, 2017 by Tina, Hotel Management
Dear valued guest; Thank you for such a lovely review. We value your feedback and appreciate you taking the time to tell us of your recent stay with us. We do hope you will stay with us again when you are in West Kelowna. With kind regards, Tina Schulte, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Spokane, Washington

Everything Good

Posted Jul 11, 2017
Cons: A little hard to get on highway going west.
Location: Shopping at various malls and strip malls.
Breakfast was good. Nicely appointed rooms. Good in every way.
Comment from Hotel Management
Jul 17, 2017 by Tina, Hotel Management
Dear Russ Thank you for your kind review. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a more superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Tina Schulte, Front Office Manager