Ratings based on 85 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brandon MB

Nice space in a beautiful location

Posted Nov 2, 2017
Pros: Quiet location right on the lake. Ability to cook our own meals in the full kitchen. Well kept grounds.
Cons: Not much. Some of the rooms were a bit dimly lit.
Location: The resort is a 10 minute drive from downtown Kelowna and a short drive to wineries and other activities. Lovely walking trails next to property.
Condo was spacious and very comfortable. Location is a bit out of the way in a residential neighbourhood but just a 10 minute drive to downtown Kelowna. A very quiet spot in the fall with a regional park right next door and Lake Okanagan just steps out the patio door. Grounds are beautiful and well maintained. Other condos we’ve rented were equipped with tea, condiments, salt and pepper etc. This was set up more like a hotel room with just coffee and a few packets of sugar, salt and pepper.
Comment from Hotel Management
Nov 2, 2017 by Front Desk Guest Services, Hotel Management
Thank you so much for your detailed review of the property, which will be very useful to other travellers. We are pleased that we served your needs, and look forward to hosting your next stay..
5 out of 5
by Margaret

Posted Sep 7, 2017 on Hotels
All staff we came in contact with were incredible. The condo was incredible - thank you.
Comment from Hotel Management
Sep 11, 2017
Thank you for your kind comments. We are pleased you enjoyed the experience of staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
The hotel is in a great location and we enjoyed the lake views and coffee on the patio each morning.
Comment from Hotel Management
Sep 11, 2017 by Front Desk, Hotel Management
You join the ranks of many satisfied guests. Thank you for your positive feedback and hope to see you again soon..
5 out of 5
by Behrouz

Amazing Lake View

Posted Aug 13, 2017 on Hotels
Perfect location with private access to the lake with swimming area. Great outdoor hot tub and pool.We stayed in a villa which was clean and well equipped. Friendly staff. Cleaning service everyday. Overall it was an excellent stay.
Comment from Hotel Management
Aug 23, 2017 by Heather, Hotel Management
Thank you for our generous comments. We enjoyed having you stay with us, and look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 27, 2017
I had a great experience near the beach in this hotel. The hotel was comfort, clean and had a good staff.
Comment from Hotel Management
Jul 1, 2017 by General Manager, Hotel Management
Thank you so much for taking the time and effort to give us a glowing review. we look forward to your next visit
4 out of 5
by Ron

Great views but . . .

Posted May 21, 2017 on Hotels
Good location. Great views. Would have been perfect except for a broken kitchen faucet that never got fixed.
Comment from Hotel Management
Jun 6, 2017 by Heather, Hotel Management
Thank you for your comments. We normally attend to maintenance issues as soon as they arise. We apologise for your inconvenienbce, and trust that your next visit will be troublefree.
5 out of 5
by Debra

Amazing Resort!!

Posted May 15, 2017 on Hotels
Beautiful resort with breathtaking views! We stayed in the 2 bed 2 bath villa and will be returning! Staff was friendly and helpful. Amaxing family getaway!
Comment from Hotel Management
Jun 6, 2017 by Heather, Hotel Management
Thank ;you for your generous commenbts. We hope to see you again in the near future.
5 out of 5
by Kristi

Lake front beauty

Posted May 2, 2017 on Hotels
I always love staying here in the Spring because I can rent one of the 2 bedroom cottages. In the summer they book up quickly and are more expensive. This time we stayed on the far end of the property. It was very private and quiet.
Comment from Hotel Management
Jun 6, 2017 by Heather, Hotel Management
Thank ;you for your loyal patronage. We look forward to seeing you again next Spring.
5 out of 5
by debra

Posted Apr 19, 2017 on Hotels
Love it
Comment from Hotel Management
Jun 6, 2017 by Heather, Hotel Management
Thank ;you for your generous rating. We hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Home Away from home a Reality

Posted Apr 10, 2017
Pros: I loved everything about this place. It was clean and there wasn't anything missing, everything you could possibly need was available in the apartment
Location: The location was perfect! The views of the water were amazing and the sunrise over the lake was breathtaking. We drive, so everything was close by.
I booked a two day stay for my family during spring break and did not expect to have such a lovely time at Casa Loma. Even though it was raining it was beautiful and so comfortable, just like home! The kids love it so much, they didn't want to leave.
Comment from Hotel Management
Apr 12, 2017 by Front Desk , Hotel Management
Thank you so much for your generous review. We love having families stay with us and create lasting memories of their holiday on the lake. We would be pleased towelcome you back again.