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Reviews of Econo Lodge

2 out of 5
Econo Lodge
500 Lovell Rd, Knoxville, TN

Reviews

5.4
Rating 10 - Excellent. 35 out of 271 reviews" "
Rating 8 - Good. 45 out of 271 reviews" "
Rating 6 - Okay. 61 out of 271 reviews" "
Rating 4 - Poor. 48 out of 271 reviews" "
Rating 2 - Terrible. 82 out of 271 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

LaDreama

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Deb

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were cigarette holes in the bedspread and the shower was cold water.
Stayed 1 night in Feb 2024

4/10 Poor

rezene

Disliked: Property conditions & facilities
The TV is old and isn’t working
Stayed 1 night in Jan 2024

6/10 Okay

Shannon

Liked: Staff & service
Disappointedly Do-Able!!!
My stay was stay able only because Mahim whom worked the front desk was amazing. I felt welcomed and if I wasn't happy with let's say the entire room he would move me. Due to poor residency there were ample TV malfunctions and no remotes. Only one snack and one drink machine on site. Two ice machines and neither one of them worked.
Stayed 2 nights in Jan 2024

2/10 Terrible

Helen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was off the highway which was convenient. But the area around the hotel was dark. It was extremely rundown, with holes in the walls, cracks in the paint, cracks along the seam between the wall and the ceiling, towel bars broken. The person I shared the room with, their bed sloped down to the side, so they had to sleep on an angle to avoid rolling off the bed. There was a chemical smell in the room. The room heater worked, and the room was reasonably clean. For a room that could potentially fit four people, there was one bar of soap. They offered free breakfast online, but when I went to the reception desk, they said they no longer do breakfast at all. Overall rating for this hotel is terrible!

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, room comfort
A good cheap room
We had a good stay. The room was mostly clean. The chair was stained but we didnt use it. There was no actual blanket on the bed, so it was a good thing we brought our own. Heat worked very good and the hot water was amazing. The bed was comfy. We did not see any rodents or bugs or any indication of either in the room. It needs a good paint job, some new drywalling in the bathroom, and just a good update to the rooms in general but for the price i couldnt have asked for more. There was a food truck in the parking lot that would have been awesome if we hadnt had dinner already!
Stayed 1 night in Jan 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
It was so bad we left after 20 mins and got a room somewhere else. I'd rather lose the money I spent on the room then spend the night there.
Stayed 1 night in Jan 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Yulanda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Do not book with this company
I WAS quoted a price form Hotels.com but was charged extra at the Hotel. Not happy about that. I basically paid the amount of of an extra day!
Stayed 4 nights in Nov 2023

2/10 Terrible

Jayden

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jody H

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hey they are great people I've never been homeless but I am fixing to be come check out time so thanks for the discount and stuff
Stayed 1 night in Dec 2023

10/10 Excellent

Jody H

Business traveler, Traveled with family
Liked: Cleanliness
The staff here are very nice and helpful
Stayed 1 night in Dec 2023

4/10 Poor

marie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately,it was not as advertised on Hotel.com’s offerings. Holes in the walls, rust stains on the sheets- other stains on the bedspreads . No breakfast - “we don’t do that anymore .” Never again. I feel bad for the desk clerk- the only employee in sight. He was great.
Stayed 1 night in Oct 2023

2/10 Terrible

yengsai

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities
Its as if the room has not been cleaned. Sheets with stain, bathroom wall has a hole and the property
Stayed 1 night in Oct 2023

6/10 Okay

steve, riverside

Disliked: Property conditions & facilities
This property was very old with very basic amenities. No blow dryer and towels were dirty.
Stayed 3 nights in Sep 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

2/10 Terrible

Christan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There was dry blood on the walls also human feces all over the walls as well the toilet was broke and pulled from the wall it was a very nasty place, I DO NOT RECOMMEND!!!
Stayed 5 nights in Jul 2023

4/10 Poor

Suzanne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Ick.
Wow... dirty. The first room I booked had cheetos in the corner of the room. I discovered that the door does not lock, so I requested a different room. The second room had dirty tissues on the floor behind the bathroom door. All the cleaning person had to do was shut the door to see the mess, but it had clearly been a while since that had happened.
Stayed 1 night in Jun 2023

10/10 Excellent

roderick

Stayed 1 night in May 2023

8/10 Good

Erick, FORDS

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Ronald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is very outdated and could use a major overhaul
Stayed 3 nights in Mar 2023

2/10 Terrible

Lauren

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty hotel
Stayed 1 night in Mar 2023

6/10 Okay

Charmaine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nastiest hotel I've ever stayed in.
When i got to hotel it was 1am and i was extremely tired. My 9 y/o already passed out in car. Made reservations by they ended up getting canceled by hotel for other reasons but front desk manager was very friendly and could tell i was exhausted so put me in a room that had to be opened by him since outside keycard didnt work. Room looked nice at first glance. My daughter walked to first bed and plopped on top and passed right back out. I went int bathroom and it was beyond disgusting. Tub enamel was peeling off on inside sides, bottom was stained black, mold on shower curtain and all over ceiling. After getting all out electronics plugged up for the night, I pulled the bed covers back to fond burn holes on my bedsheets and pillow case and has one side stained yellow. Pulled all bedding off and checked for signs of bed bugs and lucky saw none, nor no cockroaches. Threw covers back on bed, propped front door and ran down to car and grabbed pillow and blankets. Slept ontop of hotel covers. If it had not been 1am I would have requested a refund and kept driving until i found a room. Definitely not worth the $80.00 I paid.
Stayed 1 night in Mar 2023

2/10 Terrible

Cody

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Tv didnt work or remote was broke and towels was wet and bugs coming out the Ac unit so can say worth hotel ive ever been to.

6/10 Okay

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into the hotel in a smoking room, had it not been 12 am and just traveled 13 hours from iowa we would have found different hotel. The room was filthy and very minimum necessities. Next morning we were going to check out but they did give us a non smoking room, was a nicer bed but still dirty. Last day there we went to get coffee because they have none and came back and our key wouldnt work, and hour before checkout and they de magnetized our key, guy asked if we were staying again and we said no we went to get coffee, he had to let us in our room. Then 10 minutes before check out he is knocking on our door to ask when we were leaving
Stayed 2 nights in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grateful and thankful
It did what it needed to do, provide shelter for the time needed
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
It was horrible. Before I even got out of my car a guy tried to sell me some DeWalt cordless power tools. The first room they gave me only had one working light so you had a hard time seeing anything. The second room they gave me had such an odor I couldn't stay in there. The flooring is all warped and peeling up. The bed spread had cigarette holes melted in it, and it was supposed to be a non-smoking room. It looked like they painted the tub and the paint is blistering and peeling up. it looked very unhealthy. No way would I ever take a shower in there.
Stayed 3 nights in Sep 2022

6/10 Okay

Katherine

Liked: Staff & service
Disliked: Amenities
For the price, it was "you get what you pay for". Parking was horrible.
Stayed 3 nights in Aug 2022

2/10 Terrible

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stay, yes, family vacation stay NO.
No carpet in rooms, no slip mat in bathroom, no table to eat on, door opens by pulling the handle upwards, place had roaches, 4 guest only 2 towels given, no breakfast, no pool, air didn't work right, price was decent, no phone in room, limited outlets in room, tub felt like it was going to fall through the next level, not cleaned like should be, Check in time is after 3, and you get what room you reserve they will not swap out if you change your mind or have an issue with anything.
Stayed 1 night in Aug 2022

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service
The room was used, and when I was laying down my room resold
Stayed 1 night in Aug 2022

2/10 Terrible

Barry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very poor conditions of all aspects of this motel. The crumbling spackle on the walls, yellowed and dingy walls, peeling and stained bathroom surfaces, and overwhelming bleach smell was disgusting.
Stayed 1 night in Aug 2022

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a nasty place all the way around ac didn’t work not a fun time no breakfast ther and costumer service was terrible and drug addict all out side asking for money the room was really really nasty even the sop was used and put back
Stayed 2 nights in Aug 2022

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Heavy Cigarette smell in non smoking room. multiple burns on both beds, counter tops and bath tub. Tub literally falling apart. Loud very loud traffic and people noise. Absolutely zero sleep due to the noise.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, and the room was good enough for what we needed, but was definitely the bare minimum. When we asked for additional towels (there were only 2 provided in the room) we were met with attitude and opposition I have never experienced in a setting like this before. The tub did not appear especially clean, but may have just been the finish peeling. The beds were comfortable enough. The floor of the room had clearly not been cleaned in a while, my 1 year old walked around barefoot for maybe 10 minutes and her feet were disgusting. I expected, with the hard surface floors, that they’d be cleaner than carpet might be. Bedding is clearly swapped between smoking and non smoking rooms, as the top covers had obvious burn holes in them.
Stayed 2 nights in Jul 2022

4/10 Poor

Morgan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundown and broken
The room had chipped paint in the tub. Also there where 3 spiders in shower curtain. Also one of the beds was broke! When set on it the bed almost flipped my grandson off!
Stayed 1 night in Jul 2022

2/10 Terrible

Mason

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty property. Thankfully, we were there a very short amount of time before a scheduled flight.
Stayed 1 night in Jun 2022

2/10 Terrible

Edgar

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Pour conditions Hotel
Room so hat, no good air conditioning unit and dirty conditions in general. I do not recommend staying in this hotel.
Stayed 1 night in Jun 2022

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, tub looked horrible, door Handel had to be jiggled to open, smelled like smoke, no working ice machine, no breakfast.
Stayed 1 night in May 2022

2/10 Terrible

Jamie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We knew we made a mistake as soon as we pulled in parking lot. There were people hanging out outside smoking marijuana. There were only a couple parking spots, and the parking lot was blocked by cars at the end of the lot so people could hang out. The room smelled horrible. There were cigarette burns in the threadbare blankets, the furniture was water damaged and molded. When my daughter sat in the one chair in the room, the whole thing tipped over.
Stayed 1 night in Apr 2022

10/10 Excellent

Charles

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2022

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleaning was great
Stayed 1 night in May 2022

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
The worst hotel that I have ever stayed in. The room was old, in super poor condition, sheet and partial cover full of holes! Bathtub and walls were peeling, furniture was beat up, A/C was hard to control, it was a miserable stay. NEVER AGAIN!
Stayed 1 night in Apr 2022

4/10 Poor

Jerica

Disliked: Cleanliness, amenities, property conditions & facilities
There was hair in the bathtub, and bed, the overall cleanliness of the room was horrible. The mattress was extremely old and stained all over and the whole thing was a dark yellow, the bottom of the mattress was also falling apart and ripped open. There was no mattress cover. The blanket and bathtub had cigarette burn marks everywhere even though it was a non smoking room. The bathroom was absolutely covered in black mold all over. Not to mention the environment outside was far from comfortable. A lot of sketchy people outside all night. Definitely will not be staying here again!
Stayed 1 night in Apr 2022

10/10 Excellent

Mitzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Sandra

Traveled with family and small children
Disliked: Cleanliness
This property was very unclean. I had to switch rooms because the tub was not clean, there was roaches frozen in the freezer, the deadbolt would not lock and there was a smell like dirty moldy laundry. The other room was a little better but when I wore white socks the bottoms were black. The staff also asked me if the other room was still clean and intact for her to rent out. Just very unclean.
Stayed 3 nights in Mar 2022

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and comfortable...and affordable... Non-Smoking room smelled like it had been a Smoking room not too long ago, but I got used to it. No breakfast...not even a cup of coffee. Pandemic no excuse for not firing up a coffee pot. No excuse for that.
Stayed 1 night in Feb 2022

8/10 Good

Philip

Liked: Staff & service, room comfort
Very comfortable bed. For the one night stay is good
Stayed 1 night in Jan 2022

2/10 Terrible

Joanne

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We paid for a non-smoking room but the instant we opened the door all we could smell was cigarettes. The room felt filthy and I didn’t want to touch anything. The tub was incredibly dirty and the beds were uncomfortable, with too few pillows. Even just to stay for a single night, I will never stay here again.
Stayed 1 night in Dec 2021

2/10 Terrible

kenneth

Stayed 2 nights in Oct 2021