Ratings based on 252 Verified Reviews

3.7 out of 5
67% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Valdosta, GA

Convenient for overnight

Posted Nov 27, 2017
Good location and close to the interstate. The price is right and it’s a solid stay.
Comment from Hotel Management
Nov 27, 2017 by Hotel Management , Hotel Management
It was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with most aspects of our hotel, especially with our convenient location and the reasonable value we offer for the price. We look forward to being of your service again whenever your plan brings you our way! Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from TN

Posted Nov 20, 2017
Wonderful staff. The hotel laundry room needs some updating. The dyers were not working properly. The first time I put my laundry in and it would have took 45 minutes to dry. I go back down and my clothes were still wet as they came out of washer. I get the front desk worker to come and see about the dryer he did refund my money. I put the clothes in other dryer and 45 minuets later same thing. I just took my clothes and hung up on room. The air in room didn’t work very good. Other than those two things every thing else was great. I
Comment from Hotel Management
Nov 22, 2017 by Hotel Management , Hotel Management
Jennie, thanks for choosing Extended Stay America for your needs. We are pleased to know you liked the service provided by our staff and had a great stay with us. However, we apologize for the inconvenience you had while being here and your feedback is shared with our engineering team to check the machines and do the necessary repairs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville TN

Absolutely amazing

Posted Nov 18, 2017
This hotel is really nice it's great for the money it's down to earth it's a great experience,
Comment from Hotel Management
Nov 20, 2017 by Hotel Management , Hotel Management
Addison, thanks for taking the time to post your review. We are glad your stay was enjoyable and that we were able to meet your expectations at a great price. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2017
Great place to sleep. Clean. Did not have an elevator.
Comment from Hotel Management
Oct 3, 2017 by Hotel Management, Hotel Management
Thank you for staying at Extended Stay America. We are glad you had a comfortable time with us and that you liked our well-kept property. That being said, we are sorry for not meeting some of your expectations. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
4 out of 5
by Richard

Posted Sep 8, 2017 on Hotels
Comment from Hotel Management
Sep 10, 2017 by Manager, Hotel Management
Richard, thank you for selecting Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
3 out of 5
by Ralph

Posted Sep 8, 2017 on Hotels
Comment from Hotel Management
Sep 10, 2017 by Manager, Hotel Management
Ralph, thank you for rating your visit to our hotel. It seems like you had a pleasant stay overall. However, we are sorry we did not meet your every expectation of yours while here. We will certainly step up our efforts, so your next stay is even better. Thanks for being our guest. Sincerely, General Manager
5 out of 5
by Julius

Amazed

Posted Sep 6, 2017 on Hotels
Very large room comes with a fully equipped kitchen and super clean.
Comment from Hotel Management
Sep 8, 2017 by Manager, Hotel Management
Julius, all of us here at Extended Stay America are thrilled to read how much you enjoyed your stay here. We appreciate you mentioning how convenient it was to have fully equipped kitchen in your spacious suite. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from jni

Hot

Posted Sep 5, 2017
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Comment from Hotel Management
Sep 7, 2017 by General Manager, Hotel Management
Daniel, thank you for staying at Extended Stay America. We are delighted to read you had an enjoyable time with us. Thanks again for being our guest, and we look forward to your next visit. Sincerely, General Manager
2 out of 5
by A verified traveler

Posted Sep 3, 2017 on Hotels
Great service by the assistant manager but the room was dirty, run down and falling apart. The clientele was also disconcerting.
Comment from Hotel Management
Sep 4, 2017 by Manager, Hotel Management
Thank you for your review and for choosing to stay at our hotel. We are happy you liked the service offered to you. We certainly apologize for the cleanliness issue you encountered which led to a disappointing stay. I will share your concerns with my housekeeping team and ensure we take action for improvement. We value your feedback and hope you will give us the second chance to host you next time with the service you deserve. Sincerely, General Manager
4 out of 5
by A verified traveler

Great!

Posted Aug 26, 2017 on Hotels
Hated that there wasn't an elevator but everything was clean and comfortable other than that
Comment from Hotel Management
Aug 28, 2017 by Manager, Hotel Management
Thank you for choosing to stay at Extended Stay America. We're happy to know you had a comfortable stay with us. However, we're sorry for the inconvenience you had. We value your business and hope you will visit us again soon. Sincerely, General Manager