Terrace/patio

Reviews of Hampton Inn & Suites Knoxville-Turkey Creek/Farragut

3 out of 5
Hampton Inn & Suites Knoxville-Turkey Creek/Farragut
11340 Campbell Lakes Dr, Farragut, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 425 out of 598 reviews" "
Rating 8 - Good. 121 out of 598 reviews" "
Rating 6 - Okay. 36 out of 598 reviews" "
Rating 4 - Poor. 9 out of 598 reviews" "
Rating 2 - Terrible. 7 out of 598 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Outdoor lighting from the front of the building streamed in the room all night. Heavy drapes were for decoration and non functional. Furniture in the lobby was worn and dirty. Hampton Inns are usually very comfortable. The room was clean but worn. Not a great stay!
Stayed 1 night in Mar 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Two walkable blocks to a grocery store. Close to freeway access. Several restaurants nearby. Not a posh property, but well maintained.
Stayed 5 nights in Mar 2024

6/10 Okay

Camisha

Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Upon leaving the property and seeing the sign, I love that you are pet friendly but for those of us allergic to pet dander...this stay wasn't okay. I had an allergic reaction and woke up with dog hair on my night gown. It would really be great to keep a few rooms isolated from the "pet friendly" offering. If you are willing to do this, please offer that as an option when folks are booking. The facility was clean overall including the parking lots (wish there were a few more parking spaces--things were tight with the number of guests you all had there those two nights). You all really invest in your front desk folks....they were top notch! We also smelled smoke in our room upon entering it and while we let the front desk know, the hotel was booked and there was no where else to move us. I went out and bought some spray to help with the odor but regardless a guest did not abide.
Stayed 2 nights in Mar 2024

8/10 Good

Debra

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Sheresa

Liked: Staff & service
The property is older, while it did seem somewhat clean you can just tell its been around a while. Could hear people walking upstairs, just wasn't a good nights sleep. Area is great.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast lady was very nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is well kept and the hostess was a delight at check-in🙂
Stayed 1 night in Feb 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Stayed 1 night in Jan 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be nicer if we had cookies in evening
Stayed 2 nights in Jan 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff who show genuine concern for your wellbeing and satisfaction
Stayed 1 night in Dec 2023

6/10 Okay

Phillip

Stayed 1 night in Dec 2023

10/10 Excellent

Teddy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've stayed at in a long time. Staff was super helpful and friendly. Room was clean and beds were comfortable. Breakfast was very good. Great location. Will stay there again on my next shopping trip to Knoxville-Turkey Creek TN.
Stayed 3 nights in Nov 2023

8/10 Good

Erica

Stayed 1 night in Nov 2023

10/10 Excellent

Mara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet staff! Clean and modern vibe.
Stayed 1 night in Nov 2023

10/10 Excellent

Archie

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly staff.
Good night’s sleep. Quick breakfast and back on the road. Just what we needed.
Stayed 1 night in Nov 2023

8/10 Good

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was great
Stayed 4 nights in Nov 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the TV was a bit too small for the size of the room and its placement near a window created a glare on the screen. Minor issue but noticeable.
Stayed 3 nights in Nov 2023

8/10 Good

Alicia

Stayed 1 night in Nov 2023

10/10 Excellent

Eddie

Stayed 1 night in Nov 2023

4/10 Poor

Heath

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Joyce, Evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Nice big bed. Big shower. Good breakfast with fruit and plenty of coffee.
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Traveled with family
Clean
Stayed 1 night in Oct 2023

10/10 Excellent

florin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was so easy, I loved that it was all decked out the Volunteers! Price was good beds w ere comfortable shower was great!
Stayed 3 nights in Oct 2023

10/10 Excellent

david

Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, breakfast is good
Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly was very clean and very accommodating front desk.
Stayed 1 night in Oct 2023

10/10 Excellent

Bennett, Dyersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

RICHARD, Ooltewah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Vernon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel stop
Great location. Staff was nice. Would be nice if they provided internet.
Stayed 1 night in Sep 2023
Response from Alexandra Wehrmaker on Sep 29, 2023
Thank you so much for your positive review. We are so glad you enjoyed your stay. We do actually provide internet, just ask front desk for assistance next time. We look forward to seeing you again in the future!

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Alexandra Wehrmaker on Sep 29, 2023
Thank you so much for your positive review. We are so glad you enjoyed your stay. We look forward to seeing you again in the future!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations. Enjoyed our stay.
Stayed 1 night in Sep 2023
Response from Alexandra Wehrmaker on Sep 29, 2023
Thank you so much for your positive review. We are so glad you enjoyed your stay. We look forward to seeing you again in the future!

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 1 night in Sep 2023
Response from Alexandra Wehrmaker on Sep 29, 2023
Thank you so much for your positive review. We are so glad you enjoyed your stay. We look forward to seeing you again in the future!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Alexandra Wehrmaker on Sep 29, 2023
Thank you so much for your positive review. We are so glad you enjoyed your stay. We look forward to seeing you again in the future!

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent buffet breakfast. Limited seating for buffet was a small irritant.
Stayed 1 night in Sep 2023
Response from Alexandra Wehrmaker on Sep 29, 2023
Thank you so much for your positive review. We are so glad you enjoyed your stay. Always feel free to let us know if you are unsatisfied in any way and we will find a prompt solution. We look forward to seeing you again in the future!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room. Nice hotel.
Stayed 2 nights in Sep 2023
Response from Alexandra Wehrmaker on Sep 29, 2023
Thank you so much for your positive review. We are so glad you enjoyed your stay. We look forward to seeing you again in the future!

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Alexandra Wehrmaker on Sep 29, 2023
Thank you so much for your positive review. We are so glad you enjoyed your stay. We look forward to seeing you again in the future!