Ratings based on 389 Verified Reviews

4.2 out of 5
80% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Clean

Posted Aug 2, 2017
Clean rooms and friendly staff. What more could you ask for?
5 out of 5
by Wilbert

This traveler left a rating score only Posted May 15, 2017 on Hotels
4 out of 5
by Tiffany

This traveler left a rating score only Posted May 14, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Chattanooga, TN

Very clean, very helpful staff.

Posted May 4, 2017
Pros: Very close to most things.
Cons: Coffee maker in the room needed to be fixed.
We were here for just one night, but the room was clean and the bed was comfortable.
Comment from Hotel Management
May 8, 2017 by GM Michael, Hotel Management
Thank you for giving us the opportunity to serve you and we apologize you had an issue with your coffee maker.
5 out of 5
by Joseph

Posted Apr 24, 2017 on Hotels
Great experience. Staff was very friendly and helpful Hotel was very clean. Would stay again if my travels take me to or through Knoxville.
Comment from Hotel Management
May 8, 2017 by Michael, Hotel Management
Thanks for the nice review. We look forward to your next visit.
5 out of 5
by PATRICIA

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 21, 2017 on Hotels
5 out of 5
by Kathleen

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice friendly staff

Posted Apr 12, 2017 on Orbitz
Our stay was very nice the whole staff was so friendly and hotel was quiet and clean
4 out of 5
by Andrew

Convenient Stay

Posted Apr 4, 2017 on Hotels
The location was great for eating out and shopping as well as easily getting onto the interstate to head to downtown Knoxville. The only complaint was the bed, it tended to hurt my back a little at night and caused for some discomfort. Other than that, solid hotel.
Comment from Hotel Management
Apr 6, 2017 by Michael, Hotel Management
Thanks for the kind words. I am sorry you did not find the bed comfortable. All of out mattresses were purchased in the last two years. We certainly look forward to your next visit.