Ratings based on 177 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Very comfortable room

Posted Feb 3, 2018
I have stayed with Springhill suites several times and after driving 9 hours today, I stopped in Knoxville, TN for the night. I was so pleased to find Springhill Suites and I knew that I was going to have a wonderful rest in a comfortable bed and be treated well by hotel staff. I recommend Springhill Suites to anyone looking for a "home away from home".
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2018
The staff was amazing. Great location. Very clean. Comfortable beds.
5 out of 5
Recommended
for Families
by A verified traveler from Bloomfield Hills, MI

wonderful night of relaxation

Posted Jan 13, 2018
Pros: ease of location and friendliness of the staff
this hotel was chosen as the halfway place to stop and spend the night before driving to Florida with my grandchildren. very comfortable room and close by food and stores. easy off and on freeway
5 out of 5
by Clayton

This traveler left a rating score only Posted Nov 1, 2017 on Hotels
4 out of 5
by lawrence

This traveler left a rating score only Posted Oct 25, 2017 on Hotels
1 out of 5
by Monica

A ruined weekend thanks to hotel.com

Posted Oct 2, 2017 on Hotels
I booked a king suite and hotel.com messed up my reservation by sending the hotel the wrong room type. We ended up having to stay in double room due to the hotel being booked. All hotel.com wanted to do was say sorry for the inconvenience. Ruined our anniversary weekend will not use this booking website again.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Bend, IN

Great hotel

Posted Sep 11, 2017
Great location, price, cleanliness. Very comfortable and spacious room
5 out of 5
by CHRISTY

This traveler left a rating score only Posted Sep 1, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
Great stay, very clean, good breakfast. Very attentive staff. Pool is small but the kids loved it! Would definitely return again.
5 out of 5
by hiteshkumar

Very great experience

Posted Jul 31, 2017 on Hotels
It is a great experience with this stay love it going back again