Ratings based on 526 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2018
Fine hotel. The front desk guy was very nice and helpful. Rooms are exactly what we need to rest our heads while on the road.
Comment from Hotel Management
Feb 7, 2018 by Public Relations, Hotel Management
Thanks, hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kingsport TN

Last Minute decision

Posted Feb 6, 2018
Pros: close to doctors' office
Cons: vent in bathroom
Location: everything close
Had a last minute Doctors appointment needs a quick easy close by place to stay this was it.
Comment from Hotel Management
Feb 7, 2018 by Public Relations, Hotel Management
Thanks, hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
Very nice, no issues which is a good thing. $xxxxxxx$zxxxxxxxx xx xxxxcfdddffvvbbvcdsssdcfdssdvggffddssssdgghgfffdddsdfgghhhgffdssddfgghhgfddddfgggfdddfgg
Comment from Hotel Management
Jan 17, 2018 by Public Relations, Hotel Management
Thanks, hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Farragut Tn.

Great place to stay on Vacation

Posted Jan 8, 2018
Location: Tons of things to do in Knoxville and surrounding areas. Something for every taste.
Very clean. Very good price. Overall great experience.
Comment from Hotel Management
Jan 9, 2018 by Public Relations, Hotel Management
Thanks, we hope to see you again soon. -S8WKF
4 out of 5
Recommended
for Everyone
by A verified traveler from braidwood, IL

Comfortable

Posted Dec 31, 2017
Check in was easy. Room was clean and comfortable. Hotel was right next to highway but we never heard the highway traffic until we opened the door.
Comment from Hotel Management
Jan 1, 2018 by Public Relations, Hotel Management
Thanks for the feedback. We hope to see you again soon. -S8WKF
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2017
Desk clerk was awesome had paid for my room on line and they had it all mixed up when we got to hotel clerk took his time to help me get it straightened out and was extremely nice n helpful
Comment from Hotel Management
Dec 28, 2017 by PR, Hotel Management
Great news. We try to go above and beyond the call of duty when possible. We hope to see you again, soon. -S8WKF
4 out of 5
Recommended
for Everyone
by A verified traveler from MI

Great value

Posted Dec 14, 2017
This is so frills but is very clean and had a nice breakfast. Wouldn’t be a place I would go for vacation but great nights sleep, clean and friendly. I would go back for a nights stay while driving somewhere.
Comment from Hotel Management
Dec 15, 2017 by PR, Hotel Management
Thanks, we appreciate your review. We hope to see you again. -Super 8 Knoxville/West - Farragut
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Very comfortable beds.

Posted Dec 4, 2017
Pros: Was not noisy and breakfast was enjoyable.
Arrived around 10pm. Check-in was very smooth. Gentleman behind the counter was very nice and helpful. He was very friendly and offered coffee. He changed our room to a closer room to the parking lot when he learned my dad was using a walker.
Comment from Hotel Management
Dec 6, 2017 by AP, Hotel Management
Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us the pleasure of your return visit. Kindest Regards, Super 8 - Knoxville West - Farragut
3 out of 5
by Melissa

Hassle checking in

Posted Nov 22, 2017 on Hotels
My reservation was not on file after booking with Hotels.com so it Took 2 hours for the (new) receptionist to call technical support and create a new reservation but other than that our stay was ok
Comment from Hotel Management
Dec 11, 2017
Thank you for your kind note, regarding your stay at our property. We will investigate with our staff the information you shared in your post. We sincerely hope you afford us the pleasure of your return visit. Kindest Regards, Super 8 - Knoxville West - Farragut
5 out of 5
by Sherry

Posted Nov 21, 2017 on Hotels
Comment from Hotel Management
Dec 7, 2017
Thank you for your kind note, regarding your stay at our property. Thanks for deciding to stay with us. We look forward to your return visit. Kindest Regards, Super 8 - Knoxville West - Farragut