Tremont Lodge & Resort

3.0 star property
Lodge in Townsend with conference center and seasonal outdoor pool

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April 2024
May 2024

Tremont Lodge & Resort

Photo gallery for Tremont Lodge & Resort

Exterior
Indoor wedding
Premium bedding, free WiFi, bed sheets
Premium bedding, free WiFi, bed sheets
Designer toiletries, hair dryer, towels

Overview of Tremont Lodge & Resort

7.8

Good

Highlights
  • Offers an onsite restaurant. Only 5% of properties have this in Townsend.
  • Offers an outdoor pool. Only 5% of properties have this in Townsend.

Popular amenities

  • Pet friendly
  • Pool
  • Free WiFi
  • Parking included
  • Housekeeping
  • Air conditioning

Your area essentials

7726 E Lamar Alexander Parkway, Townsend, TN, 37882
  • Popular LocationDark Island Swinging Bridge7 min walk
  • Popular LocationTownsend Visitor Center10 min walk
  • Popular LocationCades Cove23 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)30 min drive
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Room options

Suite, Multiple Beds (Cades Cove/No Pets)

cleanliness

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 6
  • 2 King Beds

Room, 1 King Bed, Accessible (Service Animals Only)

cleanliness

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Pet Friendly)

cleanliness

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (No Pets)

cleanliness

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds (No Pets)

cleanliness

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Designer toiletries
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Suite, Multiple Beds (Pet Friendly)

cleanliness

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Designer toiletries
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Jetted Tub (Fireplace/No Pets)

cleanliness

Highlights

Fireplace
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Shower/tub combination
Jetted bathtub
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Jetted Tub (Fireplace/No Pets)

cleanliness

Highlights

Fireplace
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Shower/tub combination
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (No Pets)

cleanliness

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Fireplace (No Pets)

cleanliness

Highlights

Fireplace
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Fireplace (No Pets)

cleanliness

Highlights

Fireplace
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Pet Friendly)

cleanliness

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (No Pets)

cleanliness

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Townsend

Located in Townsend, Tremont Lodge & Resort is in a rural area and in the mountains. While the natural beauty of Great Smoky Mountains National Park and Cades Cove can be enjoyed by anyone, those looking for an activity can check out Ober Gatlinburg Ski Resort and Amusement Park. Tube Junction and River Rage Go-Kart Track are also worth visiting. Looking to get your feet wet? Kayaking and rafting adventures can be found near the property.

What's nearby

  • Dark Island Swinging Bridge - 7 min walk
  • Townsend Visitor Center - 10 min walk
  • River Rage Go-Kart Track - 2 min drive
  • Laurel Valley Golf Course - 9 min drive
  • Cades Cove - 23 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 31 min drive

Restaurants

  • Townsend Abbey - 8 min walk
  • Burger Master Drive In - 3 min drive
  • Apple Valley Cafe - 3 min drive
  • The Artistic Bean - 2 min drive
  • Little River Pub & Deli - 13 min walk

About this property

Tremont Lodge & Resort

Lodge near Great Smoky Mountains National Park
A terrace, a garden, and a playground are just a few of the amenities provided at Tremont Lodge & Resort. Free in-room WiFi and a conference center are available to all guests.
Other perks at this lodge include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Free self parking
  • Bike rentals, an electric car charging station, and access to a nearby indoor pool
  • Smoke-free premises, a reception hall, and a water dispenser
  • Guest reviews speak well of the pool, helpful staff, and location
Room features
All 132 rooms include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and hair dryers
  • TVs with premium channels
  • Microwaves, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
3 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 10.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from July 01 to September 30
Alcohol is not served at this property
Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Valley View Lodge
Best Western Valley View Lodge Townsend
Best Western Valley View Townsend
Tremont Lodge Resort Townsend
Tremont Lodge Resort
Tremont Lodge & Resort Lodge
Tremont Lodge & Resort Townsend
Tremont Lodge & Resort Lodge Townsend

Frequently asked questions

Does Tremont Lodge & Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Tremont Lodge & Resort pet-friendly?

Yes, Tremont Lodge & Resort allows pets (limit 3 total). There's a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Tremont Lodge & Resort?

Self parking is free at this property.

What time is check-in at Tremont Lodge & Resort?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Tremont Lodge & Resort?

Check-out is at 11 AM.

Where is Tremont Lodge & Resort located?

Situated in the mountains, this lodge is 0.1 mi (0.2 km) from The Little River Railroad and Lumber Company Museum and 2.6 mi (4.1 km) from Great Smoky Mountains National Park. Dark Island Swinging Bridge and Shadows of the Past Hiking/Biking Trail are also within 10 minutes.

Tremont Lodge & Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 335 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 104 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay wish there were more eating places to chose from closer or others stay open later.
Stayed 3 nights in Oct 2023

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Over all my biggest issues was the bed it was to hard
Stayed 2 nights in Oct 2023

4/10 Poor

Renee

Disliked: Cleanliness, property conditions & facilities
Location but….
Great location but my room was less than ideal. Holes in the wall, tiles falling off and a molding chair. The room could use a dehumidifier, I know humidity this was different. My clothes that got wet were unable to dry in the room over a 36 hour period with the AC running the entire time. I selected a pet friendly room when booking, I was unsure if my pet would come. Turns out I did not bring my pet but was unable to switch at check in, totally fine but this room is not acceptable just because it is a pet room….
Hole in bathroom wall
Tiles falling off next to tub
Mold all over the chair
Stayed 2 nights in Sep 2023

6/10 Okay

Heather

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I'm sure this used to be a beautiful spot ack in the day. It seems a bit run down and has an odd smell
Stayed 1 night in Aug 2023

6/10 Okay

Grady

Traveled with group
Liked: Cleanliness, staff & service
Nice area...Had to call the front desk to get a new remote for the TV, had to have the toilet seat fixed, and had them to put up a shower curtain.
Stayed 2 nights in Aug 2023

6/10 Okay

Lisa

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The front desk person wasn't the most friendly of individuals and seemed rather annoyed. The property was spread out and we were located way away from others which was a little odd, when there places closer to where you check in. The room was clean and comfy
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Tree mount lodge
The check in was a little complicated. A new person was being trained and the trainer was kind of rude to the trainee.. The room could use a good cleaning (tub) had hair in it that wasn’t from any of us.. the floors could use a sweep .. garbage bags that actually fit the garbage cans! But the beds were so comfortable! Also in the suites they need to figure out how to get the air conditioning to the other side of the room and not the room with the couch! (Bring your own fan). Overall the stay was good !
Stayed 3 nights in Aug 2023

6/10 Okay

Robert

Traveled with family
Disliked: Cleanliness, staff & service
They charge 75.00 extra deposit when you check in and a 10.00 cleaning fee we stayed 2 nights they never cleaned so why 10.00 fee ? Hotel has potential but needs to be cleaned up a lot the hot tub was and indoor pool was very cold . The grounds are pretty. Check in guy was kinda just cold .
Stayed 2 nights in Jul 2023

6/10 Okay

Terry

Disliked: Staff & service, property conditions & facilities
Once was enough
3 night stay. Forced to pay 10 dollars for room service that never came. The first day i met the young lady at the laundry and replaced towels...... Next 2 nights nothing was done. The gentleman at the front desk and the afore mentioned lady were extremely nice but that doesnt offset the run down conditions of the entire property. Booking was turned down but was offered a rebook at a higher price. Hope I'm wrong but feels like a shady operation top to bottom. Room was fairly clean and beds comfortable.
Stayed 3 nights in Jul 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0