Ratings based on 24 Verified Reviews

3.9 out of 5
100% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by carla

This traveler left a rating score only Posted Feb 25, 2014 on Hotels
4 out of 5
by London King from UK

Nice boutique Hotel hidden away from City

Posted Jun 12, 2013 on Hotels
I am a business traveller and stayed in this hotel for 6 days. It is tucked away from the main road so if you reach there by Taxi please ensure you have the hotel address written in Chinese as Taxi drivers cannot understand or speak English. This hotel is mainly frequented by chinese people or Asians so very little English is spoken. I booked an executive room which was clean with LCD TV, Aircon, Workdesk and free open wifi. So was happy with my stay. Breakfast is mainly Chinese cuisine but for westerners they have croissants, fruit, eggs and juices. I will most likely stay here again. If you want to be in the city with nightlife then you better book somewhere near West Lake area of Hangzhou. 10 mins walk from Hotel there is a Starbucks and KFC.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 23, 2012 on Hotels
4 out of 5
by A verified traveler from South Africa

SSAW Hotel Yillian Hangzhou

Posted Sep 13, 2011 on Hotels
A well positioned establishment, Friendly staff, although one young man (waiter) at breakfast really got to me as he was texting on his phone for over 30 minutes and would not bring me a cup of coffee. Other than that speaking English was not a problem. The menu in the restaurant was rather interesting as over 80% was no longer available. The front desk staff were rather good and helpful at all times. The upholstery in my room good do with a makeover as it was torn and dirty, but I turned a blind eye.
4 out of 5
by A verified traveler

Posted Oct 12, 2014 on Hotels
总体来讲酒店干净舒适,环境非常好,枕头不是太舒服,就是位置离市中心商业街稍微远了点点
4 out of 5
by hao from 昆明

总体还是不错的

Posted Oct 7, 2014 on Hotels
位置还行,打车到城里十来块钱。床太软了,睡久了对腰不好啊。
4 out of 5
by Marta

a 10 min.del lago en taxi y 10 m andando a la Uni

Posted Jun 15, 2014 on Hotels
MUY COMODA, CERCA DE LA UNIVERSIDAD DE HANGZHOU Y DEL LAGO
3 out of 5
by A verified traveler

Bra läge, god frukost

Posted Jan 8, 2014 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from 京都市

Posted Jan 1, 2014
Pros: 場所と値段
以前杭州に、それもこのホテルの近くに住んでいたことがあり、付近の状況がわかっているのでここにしました。街の中心からは少し離れていますが、タクシーがつかまえやすい場所で移動にはあまり苦労しません。ホテルの入口は大きな通り(学院路)に面しているものの、建物自体は少し奥まったところに建っているので静かです。ただし、最初はホテルを見つけるのに苦労するかもしれません。部屋は広めで快適です。ホテルスタッフの対応も5つ星ホテルのように洗練されてはいませんが、依頼したことにはすべて対応してくれ何も不満は感じませんでした。バスタブがなくシャワーのみだったのが残念ですが、それを承知で予約しましたので文句はありません。宿泊代とのバランスを考えるととてもいいホテルだと思います。
4 out of 5
by Kay from Hk

整體不錯

Posted Nov 25, 2013 on Hotels
浴室有待改善,附近環境不太方便。