Ratings based on 115 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Ontario

Very nice hotel close to West Lake and shopping.

Posted Oct 10, 2017
Pros: Cleanliness, beautiful, helpful staff, great food, large rooms
Cons: Small detail, it would be helpful if a map could be given upon checkin and if all of the various amenities could be explained.
Location: North side of West Lake, lots of historical things to visit; pagodas, West Lake, Tea Museum, silk Museum and great shopping in the area.
Huge, beautiful hotel with large rooms, great pool and gym. There is also a spa, an amazing bakery and several restaurants. It is very safe and the staff is quite helpful even when language is a barrier. The bakery has items you can pick up and the buffet restaurant is awesome. The Spanish restaurant is very, very good; kind of a foodie place. Did not try out the spa but it looked very nice.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 16, 2017 on Hotels
5 out of 5
by Fee Man Julie

Posted Apr 22, 2017 on Hotels
Good service and value for money. Within working distance to the West lake.
5 out of 5
by shimoni

This traveler left a rating score only Posted Apr 13, 2017 on Hotels
5 out of 5
by Irene

Highly recommend

Posted Mar 12, 2017 on Hotels
Beautiful hotel with wonderful staff who made our stay so memorable
5 out of 5
by sheila

Amazing!

Posted Mar 8, 2017 on Hotels
Amazing and I would stay here again. Beds and pillows are awesome, and room and bathroom are spacious. Lot's of plugins which is awesome for the business traveler. Staff were all kind and helpful. The breakfast buffet was the only down side.. I thought the selection was a bit small. But would still stay again next time I am in Ningbo.
5 out of 5
by Clarence

This traveler left a rating score only Posted Jan 5, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Oct 28, 2016 on Hotels
Great as akways. It's the fourth time that I choose to stay multiple nights here. It's a wonderful place. I wish the food wasn't so expensive.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2016 on Hotels