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Guest reviews

938 reviews
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air Conditioning


Explore the area

Popular LocationSouthland Casino & Gaming14 min walk
Popular LocationHernando de Soto Bridge6 min drive
Popular LocationTilden Rodgers Park6 min drive
AirportMemphis, TN (MEM-Memphis Intl.)19 min drive

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  • Business Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsBusiness Room, 1 King Bed, Non Smoking
  • Premium Suite, 1 King Bed (1 Bedroom, Kitchenette)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsPremium Suite, 1 King Bed (1 Bedroom, Kitchenette)
  • Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Roll-in Shower)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Roll-in Shower)
  • Room, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Non Smoking

About this area

West Memphis

Located in West Memphis, Radisson Hotel West Memphis is connected to the convention center. The area's natural beauty can be seen at Tom Lee Park and Beale Street Landing, while National Civil Rights Museum at the Lorraine Motel and Orpheum Theatre are cultural highlights. Check out an event or a game at Southland Casino & Gaming, and consider making time for Memphis Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests love the hotel's quiet location.
Visit our West Memphis travel guide
View in a map
Popular Location

What's nearby

  • Southland Casino & Gaming - 14 min walk
  • Hernando de Soto Bridge - 6 min drive
  • Tilden Rodgers Park - 6 min drive
  • Tom Lee Park - 8 min drive
  • Beale Street Landing - 9 min drive

Getting around

  • Memphis Central Station - 8 min drive
  • AirportMemphis Intl. Airport (MEM) - 19 min drive


  • Margaritas — 10 min walk
  • Cracker Barrel — 4 min drive
  • Sicily's — 4 min drive
  • Little Tea Shop — 8 min drive
  • Bardog Tavern — 8 min drive

About this property

Radisson Hotel West Memphis

West Memphis 3-star hotel connected to the convention center
This hotel features a restaurant, an indoor pool, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas. All 126 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free newspapers are among the other amenities available to guests.
Radisson Hotel West Memphis offers 126 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and transportation

  • Self parking (surcharge)
  • RV/bus/truck parking

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Tennis

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)


  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Hair dryer
  • Shower/tub combination
  • Towels


  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

See similar properties



Check-in time starts at 3 PM


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets allowed for an extra charge

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 11.33 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A pet fee will be charged
  • Rollaway bed fee: USD 11.33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Hotel West Memphis
Clarion West Memphis
Radisson West Memphis
Radisson Hotel West Memphis Hotel
Clarion Hotel West Memphis I 40 I 55
Radisson Hotel West Memphis West Memphis
Radisson Hotel West Memphis Hotel West Memphis

Frequently asked questions

Can I cancel my reservation for free at Radisson Hotel West Memphis and receive a full refund?
Yes, Radisson Hotel West Memphis offers free cancellation on select room rates, because flexibility matters! Please refer to Radisson Hotel West Memphis cancellation policy on our site for more details about any exclusions or requirements.
Does Radisson Hotel West Memphis have a pool?
Yes, this property has an indoor pool.
Is Radisson Hotel West Memphis pet-friendly?
No, pets are not allowed at this property.
How much is parking at Radisson Hotel West Memphis?
Self parking is available for a fee.
What time is check-in at Radisson Hotel West Memphis?
Check-in begins at 3 PM.
What time is check-out at Radisson Hotel West Memphis?
Check-out is at 11 AM.
Where is Radisson Hotel West Memphis located?
Situated in West Memphis, this hotel is 0.7 mi (1.1 km) from Southland Casino & Gaming and 1.6 mi (2.6 km) from Baptist Memorial Hospital Crittenden. Arkansas State University Mid-South and Tilden Rodgers Park are also within 6 mi (10 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service, room comfort
Sad face IconDisliked: Cleanliness, property conditions & facilities
Dirt, debris and drugs
First, thanks to Linda who checked us in and allowed us to check in early, but only after we threatened to cancel our reservation and leave. I was cranky and tired after driving all night through a monsoon for twelve hours. After that however, the experience was not acceptable. The hotel was under construction. And I understand that construction causes dirt and debris. But seriously, the same nails, wood splinters and dirt were in the hallway our entire stay. Our NON SMOKING room stunk. It smelled like marijuana and there were ashes on the floor and the dust ruffle of the bed. We also found "blunt" wrappers in the dresser. We went out and bought febreze to deodorize the room. The adjoining non smoking room that our daughters stayed in did not reek of drugs, but did have ashes on the table by the bed. However, when we went to inform the front desk we were not offered to be moved to a different room nor were we given any explanation or alternative. They did not offer to clean or freshen the room. We were only told "Oh my". AFTER we checked in and paid for the stay, we were informed that while the pool was also under construction "I think the water is on, but it is way too cold and y'all won't want to go in". The ONLY saving grace was that it was close to our planned activities for our stay. It was just across the river to Memphis Tennessee, Beale Street and of course GRACELAND!!!!! The staff, while not proficient in anything resembling customer service, were friendly.
Stayed 2 nights in Nov 2019

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Non-Smoking rooms are not Non-Smoking rooms
We couldn't stay, the overwhelming smell of cigarette smoke permeated all hallways, rooms, linens, everything. No rooms were available that didn't have this strong and lingering odor, probably because the hotel is under major renovation and only this one floor is "non-smoking." We were told that the non-smoking floor smelled like smoke because of the smoking floor above it, if it was that strong through the floor then this whole building needs to be torn down to start over. More likely these are all long-time smoking rooms that have a new "non-smoking" sign slapped on the front.
Stayed 1 night in Nov 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep on trucking
Terrible experience. Given a key to another oersons room and woke them when we entered. When given the key to another room the sink would not drain and the room looked like it had not been dusted in a while
Stayed 1 night in Sep 2019

4/5 Good

Business traveler
Happy face iconLiked: Staff & service, room comfort
Stayed 1 night in Nov 2019

2/5 Poor

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Very run down. I booked based on the indoor swimming pool but when we got here, staff said it was down due to heating issues. The Sports bar/ restaurant was also temporarily closed. When we got to our room, the heater was broken so the maintenance man gave us a plug in space heater that was a little loud. Just cause we stayed just to sleep doesn’t mean it was enjoyable in any sense.
Stayed 1 night in Nov 2019

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