Ratings based on 373 Verified Reviews

3.2 out of 5
56% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Hiway

Posted Feb 25, 2017
Our room was clean and comfortable and very affordable. Breakfast was good with hot and cold items to choose from.
Comment from Hotel Management
Feb 25, 2017 by Angela, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from oxford ms

I really enjoyed my stay!

Posted Feb 19, 2017
The hotel is attached to a restaurant which was very nice! The room was nice and clean! Im really happy that I chose this hotel! Can't beat it for the price!
Comment from Hotel Management
Feb 19, 2017 by Angela, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast

Posted Feb 12, 2017
No donuts, coffee wasn't ready, not hard to have that ready!
Comment from Hotel Management
Feb 13, 2017 by Angela, Hotel Management
Thank you for taking the time to answer our guest survey. We apologize for failing to exceed your expectations. We will use the information you provided to make improvments. We hope you will consider staying with us again.
2 out of 5
by A verified traveler from U.

Get what you pay for...maybe

Posted Jan 9, 2017
We stayed here for one night while passing through. It was a Saturdat night, so the bar downstairs was thumping with a live band, and I mean THUMPING. It was hard to hear the clerk checking in. Fortunately, the rooms were pretty far from here, so there was no noise from the bar in the room. The halls were pretty loud, too, with lots of hard partying guests. The walls were fairly thick, which helped some, so it wasn't terrible to sleep through. The rooms, halls, and elevators were horribly unclean, as in the bed smelled like potato chips, the floor had food (like literal chunks of food), stains, and crumbs on it, and the toilet had urine stains and hair. So, very, very dirty. It was dirtier than most hostels I've been to, which was strange because the lobby had some gorgeous decor, and the whole place looked like it was really nice about 25 years ago. Just kind of gone to seed now. If you are passing through or looking for a place to sleep off your latest coke binge, Clarion has you covered. But don't expect clean floors.
Comment from Hotel Management
Jan 26, 2017 by Angela, Hotel Management
Thank you for taking the time to complete our guest survey. We are sorry we did not meet your expectations We will use this information to make corrections we hope you consider staying with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2016
Great hotel. The food was good. Right by the interstate
Comment from Hotel Management
Jan 24, 2017 by Angela, Hotel Management
Thank you.
2 out of 5
by A verified traveler

Wouldn't recommend it!

Posted Nov 29, 2016 on Hotels
Stayed overnight. Room was fine but breakfast was disappointing. Apparently there was a water leak and the eating area was affected. They had limited dining area and food was awful. Microwave was on floor. Left a bad impression. Lady checking out complained of ants in room. There was cockroach in the hallway.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our guest survey. We are sorry we did not meet your expectations We will use this information to make corrections we hope you consider staying with us again.
5 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Thank you for answering our guest survey.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from US

TV Remotes

Posted Nov 23, 2016
Cons: TV remotes.
This hotel is clean, with a pleasant staff, and we have stayed here several times in the last year. However, the last two stays we have had issues with the tv remotes not working. The first time we had to be switched to another room. The second time the lady at the front desk was able to get a new remote to work for our tv. This is something that I would recommend them getting taken care of.
2 out of 5
by A verified traveler

Needs improvement

Posted Nov 23, 2016 on Hotels
The temperature had dropped outside and the air was still on high in the room. The room didn't smell fresh and it took a long time to get the room warm. The desk clerk didn't know how to make the room warmer. There was no maintenance on staff for the evening even though several guests were there for a planned event in the hotel. The fitness center has non-working equipment and mold in the ceiling.
3 out of 5
by A verified traveler

Convenient and Close to Memphis

Posted Nov 21, 2016 on Hotels
It was a decent stay. Affordable and close enough to Memphis. The pool heater didn't work, which was the reason we booked for the kids so that was REEEEAAALLLYYY disappointing. We would've stayed somewhere else a tad nicer without a pool. It was literally the whole point. The biscuits and gravy for breakfast was GREAT! The grits also were really good. There was some mold/water damage in the ceiling near the bathroom. Some of the ceiling tiles need to be replaced. The beds were AWESOME, the bathroom was really clean and bright. The grounds were ok. Parking lot needs to be repaved and new grass and plants wouldn't hurt. The area is kiiiiiinnnnndddaaaa shady. HOWEVER, if you are looking for an affordable and nice property close to Memphis, this is a good choice.