Ratings based on 523 Verified Reviews

3.7 out of 5
69% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from West Monroe, LA

A place to stay

Posted Sep 20, 2017
Room comfort was okay. Noisy with interstate and some guests.
2 out of 5
by A verified traveler

Could use some TLC

Posted Sep 18, 2017
Smoke detector in one of the rooms was not attached to the cieling properly and in the other room it was missing completely pool area was clean for the most part but hot tub was down for our entire stay.... would not recommend staying here
2 out of 5
by A verified traveler from Dallas, TX

Never again!

Posted Aug 28, 2017
Worst check in experience in many years of travel. Manager was not accessible to assist an employee who had no clue about what to do. After half hour waiting to get checked in, watching person call Expedia and being rude with them, took 3 attempts to get a room key that actually worked. Room had terrible smell, a big brown stop in the ceiling and door lcok did not work properly. In check out found out I was being chargedfor 2 rooms. Another half hour wasted, and who knows what surprise I will get on the next csrd statement...
3 out of 5
by A verified traveler from west monroe la

Nasty

Posted Aug 24, 2017
Room smelled breakfast was cold and we were put in a handicap room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2017
It's what I expected. There aren't many nice hotels in the area this cheap so I was excited to be able to book this one at a great rate.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
Only issue I had is there were crickets in the room
4 out of 5
by Charnelle

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
3 out of 5
by A verified traveler

Facility OK

Posted Jun 5, 2017
Facility has gone down since I last stayed here 2 years ago. Front doors leaked with the rain while I was there for 4 days. There was never any clean towels in the workout room, had to stop by the front desk. No one was there doing laundry on the weekend so there wasn't any clean hand towels all weekend. I told the front desk clerk and the housekeeper Do Not Enter my room during my stay, I was working at my desk. Someone went in my room anyway, even with the DND sign on the door. So, I had to drag my computer bag in and out of the hotel for 4 days for fear that someone else would enter my room again. I spoke with a manager and she apologized for the incident but I would never stay here again!
2 out of 5
by Tommy

Posted Jun 5, 2017 on Hotels
Music from El Chico's was too loud. Room OK but common areas needed updating/cleaning.