Ratings based on 7,592 Verified Reviews

4.0 out of 5
77% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Oct 17, 2017
A lot of the hotel was under construction, which we weren't aware would be happening. Restaurant choices not great.
3 out of 5
by A verified traveler

Posted Oct 17, 2017
Construction was on and resort facilities were not accessible. Wifi was terrible.
4 out of 5
Recommended
for Everyone
by A verified traveler from cleveland ohio

Hotel room

Posted Oct 17, 2017
Pros: Excellent Staff!! All worked very well to solve problems, also all staff were very professional and a asset to the palms hotel.
Cons: would love to come back after the construction is done.
Location: liked that this hotel was near the vegas strip. good valet parking too fast and courteous service!!!
had some problems with the room I was assigned to. however the excellent staff reassigned me to a new room in the ivory tower which was great improvement. the palms employees are very professional and effiicient!!! which made my stay GREAT!!!! All staff were courteous and helpful,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
The casino and food venues were amazing. The room itself was standard, nothing that was overly noteworthy. The pool closing at 7pm was a bit of a let-down. There was so much todo just within the towers, I would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Could have used a coffee maker in the room Very nice room
3 out of 5
by A verified traveler

Under Construction

Posted Oct 16, 2017
Loud construction work on the ground floor heard and felt on the 23rd floor. Room was supposedly newly renovated but A/C unit wasn't working properly and had very outdated control. Clock didn't work, TV guide and channel selection very weak.
2 out of 5
by A verified traveler

Posted Oct 16, 2017
Hotel is going through renovations. Casino area was disappointing. It also lacks restaurant and bar choices.
1 out of 5
by A verified traveler from Denver

slow wifi

Posted Oct 16, 2017
paid resort fee for nothing, unfriendly staffs as well. out of water one night. Never will stay at Palms!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel off the strip

Posted Oct 16, 2017
Nice hotel, clean. Just needs a larger casino area. Very small in that aspect.
2 out of 5
by A verified traveler from florida

Wait until remodel is finished

Posted Oct 16, 2017
Hotel is under a lot of construction and most attractions are closed. It seems to be understaffed and food service took forever. The bars and small casino area that was open was nice but limited.