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Reviews of Westgate Flamingo Bay Resort

4 out of 5
Westgate Flamingo Bay Resort
5625 W Flamingo Rd, Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews" "
Rating 8 - Good. 278 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the modern look of the Villas. Also the Resort grounds are very pretty with the lights and the pretty flowers and waterfalls. Great touch on the Food truck.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yna, Peoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked twice after a very delayed flight. My first day was for a wk & I had to change rooms due to a faulty wire burning & as it happened, my daughter found a baby scorpion. That was not a pleasant experience & made us uneasy. However!! The hotel staff came & sprayed immediately before we entered the new rm. They really handled it with care & we are in a desert in spring for goodness sakes so it’s understandable. Our 2nd rm was amazing! Staff was amazing & checked in on us by text so it wasn’t invasive. 1 staff member in marketplace was completely rude. She worked the evening of 4/5. Older woman. She didn’t know how to make Starbucks drinks so she made it wrong. We politely let her know we didn’t like bringing drinks back, etc. trying to make it a light situation & as I was speaking she walked away. Said she followed the card. We’ve had the same drink everywhere so we knew it was off. People w/anxiety around stuff like that should not be handled like that. I also shouldn’t have to explain to her that it’s a vacation luxury to get Starbucks for my kids. She was really awful. Our second stay was in another amazing rm. When I called to ask for an early check-in, they obliged and let me know. I can come in now that they would have the room clean for me. The hotel staff is absolutely on point! The pool is clean. The towels are always stacked.the marketplace is so convenient. Taco trucks in parking lot. Beautiful lighting at night. Stuff to do on property. No problem w/doordash.
Stayed 2 nights in Apr 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the feel of a resort and private
Stayed 4 nights in Apr 2024

2/10 Terrible

Kevin

Stayed 1 night in Apr 2024

10/10 Excellent

galen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it. Especially since we can get a ground floor and don’t have to climb stair to get to our room
Stayed 4 nights in Mar 2024

10/10 Excellent

Yna, Peoria

Stayed 4 nights in Apr 2024

10/10 Excellent

priscilla

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great customer and prompt service with request.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tracie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. A food truck on site offered breakfast and dinner options. Staff was very nice.
Stayed 2 nights in Mar 2024

6/10 Okay

Justin

Traveled with family
Liked: Cleanliness, staff & service
Wifi was super spotty- not reliable enough to be functional
Stayed 4 nights in Mar 2024
Response from Social Media Support on Apr 3, 2024
Hi Justin, We apologize for the inconvenience you experienced with the Wi-Fi during your stay. Providing reliable internet connectivity is important to us, and we regret that we fell short of your expectations in this regard. Your feedback is valuable, and we will address this issue to ensure improvements are made for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for bringing this to our attention.

10/10 Excellent

Lyberal, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
It feels like home away from home. So much for teenagers to do
Stayed 2 nights in Mar 2024

10/10 Excellent

Leslie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful property with a friendly helpful staff.
Stayed 1 night in Mar 2024
Response from Social Media Support on Apr 3, 2024
Hi Leslie, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Flamingo Bay Resort in the future for another impressive stay! Best Wishes,Social Media Support

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 1 night in Mar 2024
Response from Social Media Support on Apr 3, 2024
Hi Doug, Thank you for choosing the Westgate Flamingo Bay Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent. Best Wishes,Social Media Support

2/10 Terrible

Robert

Disliked: Amenities, property conditions & facilities
TV didn't work, wouldn't stay there again
Stayed 2 nights in Mar 2024
Response from Social Media Support on Apr 3, 2024
Hi Robert, We're sorry to hear about the issue with the TV during your stay. Your comfort and satisfaction are our top priorities, and we apologize for any inconvenience this may have caused. We hope you'll consider giving us another chance to provide you with a better experience next time. Thank you for bringing this to our attention.Kind Regards, Social Media Support

10/10 Excellent

Chabrea

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property I s breath taking. Its soo nice when you forst pull in. I love the fact that it has security to even get in so its secured. When I checked in I spoke with a very sweet nice lady. I don't remember her name but she seems as though she was newer than the others because if ahe didn't have an answer she asked her colleagues but overall wonderful customer service. The guy who told us where the room was and food places nearby was super friendly as well. When we opened the door to the room it was beautiful 😍. It was nice and clean and the decor was a plus. We had everything we needed. The 2 night stay felt like paradise. This is my new staycation spot. Ps. They do have a $200 deposit outside of the cost of the room however, It was back in my account 48 hours after checking out.
Stayed 2 nights in Mar 2024
Response from Social Media Support on Apr 3, 2024
Hi Chabrea, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our property breathtaking and enjoyed the secure atmosphere provided by our security measures. It's wonderful to know that our staff, including the sweet lady at check-in and the friendly gentleman who assisted you with directions, provided you with exceptional customer service. We're delighted that you loved the beautiful decor of your room and that it had everything you needed for a perfect stay. We're honored to be your new staycation spot, and we look forward to welcoming you back for more unforgettable experiences in the future! Thank you for choosing us for your getaway.Kind Regards,

8/10 Good

Mary Beth, Sidney

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Too much emphasis on time share opportunities. Not much actual info about resort at check in.
Stayed 3 nights in Feb 2024
Response from Social Media Support on Apr 3, 2024
Hi Mary Beth, Thank you for your feedback. We apologize if the emphasis on timeshare opportunities overshadowed your check-in experience. Your comments are important to us, and we'll work on ensuring a better balance between providing information about our resort and discussing timeshare opportunities. We appreciate your insight and hope to welcome you back for a more enjoyable stay in the future.Kind Regards, Social Media Support

10/10 Excellent

MICHAEL, PORT SAINT LUCIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the ambience of having a fireplace!
Stayed 5 nights in Feb 2024
Response from Social Media Support on Apr 3, 2024
Hi Michael, Thank you for your feedback on the Westgate Flamingo Bay Resort! We are so glad to learn that you had an outstanding experience at our resort. We invite you to visit us again soon for another wonderful vacation. Best Wishes,Social Media Support

10/10 Excellent

Jaelyn

Stayed 2 nights in Mar 2024
Response from Social Media Support on Apr 3, 2024
Hi Jaelyn, Thank you very much for your rating on the Westgate Flamingo Bay Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

10/10 Excellent

Richelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay if you want to be off the strip. Great place to stay with kids. Exceptional, friendly staff. Would definitely stay again.
Response from Social Media Support on Apr 3, 2024
Hi Richelle, Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us and found our location off the strip to be ideal, especially for families. It's wonderful to know that you had a great experience with our exceptional and friendly staff. We can't wait to welcome you back for another wonderful stay in the future!Kind Regards,

10/10 Excellent

Sinu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay with family. Free shuttle to the strip. Safe and secure property with plenty of parking. Very friendly staff. Marketplace to buy all essentials.
Stayed 3 nights in Feb 2024
Response from Social Media Support on Mar 11, 2024
Hi Sinu, Thank you for your rating on the Westgate Flamingo Bay Resort! We are glad to see your stay was excellent and we invite you to visit us again in the future. Best Wishes,Social Media Support

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk was positive and helpful. Room was very clean and organized. Only downside was the walls are pretty thin - I could hear my neighbors clearly.
Stayed 2 nights in Jan 2024
Response from Social Media Support on Feb 5, 2024
Hi David, Thank you for choosing the Westgate Flamingo Bay Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent. Best Wishes,Social Media Support

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pretty property to walk around. Rooms were very nice for the price.
Stayed 3 nights in Oct 2023
Response from Social Media Support on Feb 5, 2024
Hi Skyler, Thanks for visiting the Westgate Flamingo Bay Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support

10/10 Excellent

ameesha, Bellevue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful and peaceful, safe with security. Not very far from strip.
Stayed 3 nights in Oct 2023

8/10 Good

Lemuel

Traveled with family
Liked: Room comfort
Westgate Flamingo Resort Las Vegas stay
Registration people were not the friendliest, not bad, but could’ve provided a warmer reception, rather than a matter of fact one. When you turned the TV on in the master bedroom, the volume immediately started off at maximum, caused the whole building to vibrate; engineering person who tried to fix it couldn’t, he said a lot of them in the complex are like that. The remote was very complicated to operate; had to select TV then the on switch, after bringing volume down from 100 to about 15 (a full 30 second maneuver), you then had to select cable to get to the stations, but finding & selecting a station in the guide program was not easy, very cumbersome. So we chose not to watch that TV at all. The toilet paper holder was broken, kept falling off the holder, but the handyman was able to fix that. We spilled some water on the floor, wiped it up with paper towels; the paper towels were black with dirt.😖 The flooring was a dark color, so looked clean, but it was anything but clean. Overall appearance, furnishings, grounds, appearance was very nice; has a fairly upscale flavor to it. The price was very attractive, so overall a very good value. A comfortable one bedroom condo unit with full kitchen (lots of space) for a lower price than a hotel room on the strip, but a 10-15 minute drive to the strip. But they do have a shuttle bus to Westgate Casino on the strip. 5-star comfort, 4-star looks, 3-star service & cleanliness = 3.5-stars overall.
Stayed 4 nights in Nov 2023

10/10 Excellent

Corey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept property and rooms. Definitely looking forward to another stay
Stayed 1 night in Nov 2023
Response from Social Media Support on Dec 14, 2023
Hi Kimberly, We appreciate you taking the time to give us a rating. We can't wait to welcome you back to the Westgate Flamingo Bay Resort!Best Wishes,Social Media Support

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent
Stayed 1 night in Nov 2023
Response from Social Media Support on Dec 14, 2023
Hi Lisa, Thank you for the kind rating. We’re so happy your visit at the Westgate Flamingo Bay went well. We look forward to hosting you again!Best Wishes,Social Media Support

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 1 night in Nov 2023
Response from Social Media Support on Dec 14, 2023
Hi Nina, We are beyond delighted to see you gave us a 5-star rating. We can't wait to welcome you back to the Westgate Flamingo Bay Resort!Best Wishes,Social Media Support

10/10 Excellent

MEGUMI, San Diego

Stayed 2 nights in Nov 2023

8/10 Good

Brenda

Liked: Staff & service, property conditions & facilities
Nice services
Stayed 3 nights in Nov 2023
Response from Social Media Support on Nov 13, 2023
Hi Brenda, We appreciate you taking the time to give us a rating. We can't wait to welcome you back to the Westgate Flamingo Bay Resort!Best Wishes,Social Media Support

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience here with our family!
Stayed 3 nights in Nov 2023
Response from Social Media Support on Nov 6, 2023
Hi Kim,Thank you for your rating on the Westgate Flamingo Bay Resort! We are glad to see your stay was excellent and we invite you to visit us again in the future.Best Wishes,Social Media Support

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was phenomenal
Stayed 5 nights in Aug 2023
Response from Social Media Support on Nov 3, 2023
Hi LaShonda, Thank you for choosing Westgate Flamingo Bay Resort. We are dedicated to providing a comfortable and pleasing atmosphere for all our guests; therefore, we love that you had a great visit. It was our pleasure hosting you, and we look forward to another opportunity to make your next trip exceptional.Kind Regards,Social Media Support

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub in the room made our honeymoon!!! this place is quiet and off the strip, perfect for cheap ubers in and out
Stayed 3 nights in Oct 2023
Response from Social Media Support on Nov 2, 2023
Hi Keith, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Flamingo Bay Resort in the future for another impressive stay! Best Wishes,Social Media Support

10/10 Excellent

Piper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Everything was wonderful, we had a really great time.
Stayed 3 nights in Oct 2023
Response from Social Media Support on Oct 24, 2023
Hi Piper, Thank you for your feedback and thank you for staying at the Westgate Flamingo Bay Resort! We appreciate your review very much and we hope to see you soon again for another amazing experience with us.Best Wishes,Social Media Support

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Social Media Support on Oct 19, 2023
Good Afternoon Jaime,We are so grateful for your 5-star review. We are delighted you enjoyed every aspect of the Westgate Flamingo Bay Resort! We can’t wait to welcome you back soon for another dream vacation. Best Regards,

8/10 Good

Stafford

Traveled with partner
Liked: Property conditions & facilities
This property is situated in an ideal location for guests who don’t want to be too near the strip but still have access to the strip. They have a regular bus shuttle that will take you to The Strip, casinos, Fremont and Walmart. There are fast food restaurants within walking distance and 2 amazing restaurants we ate from Blueberry Hill and Nora’s Italian Now with that said, this location desperately needs renovation and appliance upgrades. Our Saturday checkin was smooth. We were directed to the villa only to discover that the villa which had a portable ac unit right next to the bed. We immediately returned to guest services and everyone acted oblivious to the fact that a noisy portable unit was cooling down the bedroom. They tried to tell us that they didn’t have anymore 1 bedroom villas as they were completely booked. They suggested we sleep in it for the night then return in the morning to see if a villa becomes available. I responded absolutely not and we were upgraded to a 2 bedroom villa with a washer and dryer. The washer needs the springs changed as it bangs as soon as it starts. The dishwasher had stagnant water in it. So we never used it. I was there for 6 days but house keeping never came. I am not sure if this is the norm or not. I’ve visited the Orlando Westgate property and I must say this one can be just as nice with a few minor repairs and upgrades.
Stayed 5 nights in Oct 2023
Response from Social Media Support on Oct 16, 2023
Hi Stafford, Thank you for sharing your detailed feedback about your stay with us. We're glad to hear that you found our location convenient and enjoyed the local dining options. We apologize for the initial inconvenience you experienced with the portable AC unit in the villa, and we appreciate your understanding. We're grateful for your feedback, and we look forward to welcoming you back for an even more improved experience in the future at Westgate Flamingo Bay Resort.Best Wishes, Social Media Support

8/10 Good

Catherine Frances

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice amenities
Stayed 3 nights in Oct 2023
Response from Social Media Support on Oct 11, 2023
Hi Catherine,Thank you for your feedback on the Westgate Flamingo Bay Resort! We are so glad to learn that you had an outstanding experience at our resort. We invite you to visit us again soon for another wonderful vacation.Best Wishes,Social Media Support

10/10 Excellent

Shelly, Enumclaw

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and prompt. Made us feel welcomed, lots of activity and the Starbucks was a nice add. Thank you for being awesome!
Stayed 3 nights in Oct 2023
Response from Westgate Customer Care on Oct 9, 2023
Hi Shelly, we love knowing our team went above and beyond for you during your visit. We love having you and hope to welcome you again soon.Kind Regards

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food truck on site, spacious rooms, market and activities available to do on site
Stayed 6 nights in Sep 2023
Response from Social Media Support on Oct 2, 2023
Good Afternoon Michelle,We are so glad you had a 5-star experience at our resort. We hope to welcome you back in the future for another impressive stay! Best Regards,

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you are traveling with family the villas are spacious and there are a lot of activities and things you can do without even leaving the property it is very secure and staff is very helpful. Will definitely recommend to friends and stay here again in the future
Stayed 5 nights in Sep 2023
Response from Westgate Social Media Support on Sep 29, 2023
Hi Michelle! Thank you for your feedback about your experience at the Westgate Flamingo Bay Resort! We are so glad to learn about your outstanding vacation at our resort. We look forward to welcoming you again for another amazing visit to Westgate Resorts! Best Wishes,Social Media Support

10/10 Excellent

leticia

Traveled with family
Good service
Stayed 2 nights in Sep 2023
Response from Social Media Support on Sep 22, 2023
Good Afternoon Leticia,We appreciate you taking the time to leave us a 5-star rating! It pleases us to know you enjoyed an excellent vacation at our Westgate Flamingo Bay Resort, and we hope to welcome you back many times in the future.Best Regards,

10/10 Excellent

Aiman

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Spacious and inviting place.
Stayed 3 nights in Sep 2023
Response from Westgate Customer Care on Sep 16, 2023
Hi Aiman, thanks for taking the time to rate your visit. We are glad you had a great time and look forward to welcoming you back to Westgate Resorts.Kind Regards

10/10 Excellent

Yukun

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice & clean!
Stayed 1 night in Sep 2023
Response from Westgate Customer Care on Sep 16, 2023
Hi, thank you for taking the time to rate your visit. We are glad everything was spotless during your stay and we look forward to welcoming you back to Westgate Resorts.Kind Regards

4/10 Poor

Martin

Stayed 4 nights in Sep 2023
Response from Westgate Social Media Support on Sep 29, 2023
Hi Martin!Thank you for your feedback on the Westgate Flamingo Bay Resort. We regret to learn from your rating that you did not enjoy your stay. Although we do not know what went wrong, we do hope to have a future opportunity to welcome and impress you.Best Wishes,Social Media Support

10/10 Excellent

Shalon

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about the room and resort. The staff was loving and respectful. I will come back and stay again. 💜💜💜💜
Stayed 2 nights in Aug 2023
Response from Social Media Support on Aug 29, 2023
Hi Shalon, Thank you for your feedback! We are so glad to learn that you had a great experience at our resort. We hope to welcome you back soon for another wonderful vacation at the Westgate Flamingo Bay.Best Wishes,Social Media Support

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Social Media Support on Aug 17, 2023
Hi Janice, We sincerely appreciate you taking the time to rate your experience with us, and we are glad it was fantastic! We hope to see you again at the Westgate Flamingo Bay Resort very soon. Best Wishes,Social Media Support

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The manager was absolutely wonderful to work with, but there were a lot of bed bugs in one of the beds I had in my room. I got bit multiple times and it was a horrible sight to see in the morning all the dead bed bugs the next morning after.
Stayed 2 nights in Aug 2023
Response from Social Media Support on Sep 13, 2023
Hi Juan, Pest control thoroughly treats the resort and can assure you that Westgate treats the property and its rooms on a regular basis. We appreciate you bringing these concerns to our attention. Your valuable feedback will allow our team to know where we can improve. We hope you will reconsider and choose us again, so we can make your next visit exceptional.Best Wishes, Social Media Support

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Social Media Support on Aug 17, 2023
Hi Ben, Thank you for your rating on the Westgate Flamingo Bay Resort! We are glad to see your stay was excellent and we invite you to visit us again in the future. Kind Regards, Social Media Support

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Social Media Support on Aug 16, 2023
Hi Ivan, Thank you for your rating on the Westgate Flamingo Bay. We do regret to see that you did not enjoy your vacation experience. We hope to have the opportunity to welcome you for a more excellent experience soon.Best Wishes,Social Media Support

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having a full kitchen and laundry in the unit. No elevator for second floor access makes carrier luggage inconvenient. I would stay here again.
Stayed 5 nights in Jul 2023
Response from Social Media Support on Aug 10, 2023
Hi Kayla!We appreciate your 5-star rating very much. We hope to see you again very soon for a relaxing stay at the Westgate Flamingo Bay at Las Vegas!Best Wishes,Social Media Support

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home away from home.
Stayed 6 nights in Jul 2023
Response from Social Media Support on Aug 10, 2023
Hi Christopher,Thank you for your feedback on the Westgate Flamingo Bay at Las Vegas! We are so glad to learn that you had an outstanding experience at our resort. We invite you to visit us again soon for another wonderful vacation. Best Wishes,Social Media Support