"I've stayed here many times before without any issues, but this time was different, mainly because of the clerk named Kentrell. My girlfriend and I arrived at 2:45pm and checked in. He informed us that our room was not clean yet and that housekeeping would text us when it's ready. I asked him how long and he dismissively said that he doesn't know and that check-in is between 3 and 5, so it could be anywhere during that time. At about 3:10pm, I went to the desk to ask for any updates and he asked...