Ratings based on 171 Verified Reviews

3.5 out of 5
62% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Wanted info about sister location-front desk person was new and couldn't provide and didn't offer an option
Comment from Hotel Management
Oct 20, 2017 by Kyle C- Front Office Manager , Hotel Management
Sorry for the inconvenience but while we our sister properties to 45 other regency locations it is a management company not a branding standard so all properties are completely different.
2 out of 5
by A verified traveler from St. Louis

Meh

Posted Oct 2, 2017
This outdated 1990’s party-plaza has uncomfortable rooms and “Minerva’s,” an overpriced typical hotel restaurant that’s an over-the-top Olive Garden rip-off. Typical outdated and disappointing interior, sad indoor recreation area, and the entire place comes complete with the odd aura of being in Stanley Kubrick’s “The Shining.” Lots of hallways and wood paneling. While at the Arrowwood, you can also rent a ball gown and get an overpriced salon perm when you’re waiting for a table so you can pay 69.00 for a beer and a steak with undercooked rice and some atrocious hipster BS sauce. They could film Hot Tub Time Machine 3 at this place.
Comment from Hotel Management
Oct 20, 2017 by Kyle C- Fronr Office Manager, Hotel Management
So Sorry you did not enjoy your stay here while our building is relatively old it has been renovated every few years. If you could reach out and let me know what room your staying in. As all of our rooms have had new mattresses this year. The salon is a rented space sorry for the unpleasant experience. I'll will pass along your comments to the restaurant manager they are rated #1 in the area on all major websites so sorry you had a bad experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from David city,ne

Posted Aug 30, 2017
Very pleasant.Good breakfast, but no elevator, so a challenge for us on second floor
Comment from Hotel Management
Sep 2, 2017 by Kyle C- front office manager , Hotel Management
Thanks for your business see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Findlay, Ohio

Nice location

Posted Aug 22, 2017
I stayed at Arrowwood for business with Polaris. The location was very convenient. The room rate was great.
Comment from Hotel Management
Aug 26, 2017 by Kyle C. Front Office Manager , Hotel Management
Thanks for your business and kind words see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 21, 2017 on Orbitz
Room was nice size and clean. Sink drained slowly tho Breakfast eggs were dry and tasteless but rest of breakfast was good
Comment from Hotel Management
Aug 26, 2017 by Kyle C. Front Office Manager , Hotel Management
Thanks for your business see you again soon
4 out of 5
by ronald

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 20, 2017
Thanks for your business see you again soon.
5 out of 5
by Tom

Posted Aug 13, 2017 on Hotels
Very nice but the indoor pool area was very dirty.
Comment from Hotel Management
Aug 20, 2017
Thanks for business see you again soon.
4 out of 5
by Michael

Posted Aug 2, 2017 on Hotels
Comment from Hotel Management
Aug 5, 2017
Thanks for your business see you again soon.
2 out of 5
by A verified traveler

Go somewhere else for breakfast

Posted Jul 26, 2017 on Hotels
The continental breakfast was very disappointing. Apparently hot items are available only on the weekends. The cereal was stale and the salt in the shakers was solid and would not shake out. They had some hard boiled eggs early, but once gone they said they were all out. Even though there were no hot items, the ketchup bottles were left on the tables instead of being refrigerated. The front desk seemed like they didn't care about any of this.
Comment from Hotel Management
Jul 29, 2017
I'm very sorry to hear you didn't enjoy our Complimentary Breakfast. Yes during the week when the hotel is not as busy we only serve waffles for a hot item. The ketchup isn't kept in a fridge as any to serve ketchup at any establishment is not. The salt and pepper shakers have been emptied and refilled since you let us know they were stale. Thanks for your business.
4 out of 5
by Madeline

Nice place

Posted Jul 24, 2017 on Hotels
Had a great stay. The location is fab because it's a very quick drive to the beach or Arnold's park. Breakfast was not the best but free!
Comment from Hotel Management
Jul 29, 2017
Thanks for your business hope to see you again soon.