Ratings based on 1,388 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from new york, ny

Very nice and clean

Posted Feb 22, 2018
Good experience; staff helpful; restaurant/bar should stay open later
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2018
Nice hotel, clean and comfortable and with a friendly staff.
2 out of 5
by A verified traveler

RIDE FROM HELL

Posted Feb 16, 2018
Pros: The Bat Mitzvah Party was at the Loft and was wonderful. I don't know if you have anything to do with that part of the hotel.
Cons: Clean my room before 2PM. Provide a SAFE driver for your guests!!
My Family & I boarded the courtesy bus to go to Friday night services at the nearby Temple for my Granddaughters Bat Mitsvah. The driver was either blind or drunk (or both) and was unable to find the Temple (weekend of 2/10) He drove all around cutting off cars, driving with his bright headlights on, and making a U-Turn in the middle of the street jumping over the median. We all (4 Adults & 2 Children) thought we would be killed. The Children started crying and became hysterical. My Daughter pulled the directions up on her phone and had to give the driver directions .Needless to say we arrived LATE in the middle of the service!! We took Uber the rest of the weekend. Your Manager reimbursed us out of petty cash. The next day we saw this driver hanging around at the Hotel apparently doing odd jobs. Just looking at him made me sick!! This man nearly killed my Family!! You are more than irresponsible continuing to employ this man after what happened.!! The next day we returned to our room at 2PM and the bed was not made up, nor the room cleaned. I had to pull the cleaning lady from another room to make up the bed at least. The room was never cleaned! Would like an explanation per above comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Desert Ca.

Very Enjoyable

Posted Feb 11, 2018
Pros: Free breakfast ,Clean, Great sheets
Cons: nothing
Location: Close to NYC
Close to where i wanted to be easy public transportation by bus to NYC
Comment from Hotel Management
Feb 12, 2018 by Reservations, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from ct

Posted Feb 5, 2018
No complaints.... Nice stay. ........................
Comment from Hotel Management
Feb 8, 2018 by Reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, comfortable stay

Posted Feb 5, 2018
Smooth check in, good breakfast. Blankets were very thin, but otherwise comfortable and quiet.
Comment from Hotel Management
Feb 8, 2018 by Reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and reasonably priced hotel

Posted Feb 2, 2018
Very nice place to stay in the West Orange/Verona area.
Comment from Hotel Management
Feb 8, 2018 by Reservations, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 1, 2018
Good breakfast. Clean, quiet room. Easy check in.
Comment from Hotel Management
Feb 8, 2018 by Reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Nice hotel close to where I needed to visit

Posted Jan 30, 2018
Nice hotel with clean rooms and friendly staff. Convenient location to where my business meeting was. Reasonably priced as well.
Comment from Hotel Management
Feb 8, 2018 by Reservations, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Attractive and convenient hotel attentive staff

Posted Jan 29, 2018
Set on a convenient parkway easy to get to~ nice and clean ~ just right if you're in Orange New Jersey
Comment from Hotel Management
Feb 8, 2018 by Reservations, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!