Ratings based on 506 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
We came down for a concert. Staff was very friendly and answered all our questions about the surrounding area. Room was very nice and quit! The hot tub and pool were both very relaxing as well! We will definitely be staying here again next time.
3 out of 5
by A verified traveler from NE Pa

Nice hotel.

Posted Oct 15, 2017
Pros: Convenient location, clean, up to date
Cons: Breakfast
Nice clean hotel. Claimed to have free breakfast but once you get there, you have to pay for breakfast.
3 out of 5
by A verified traveler from New Smyrna Beach, FL

Fine for a quick visit

Posted Sep 28, 2017
We only stayed here one night for a concert at the local ampitheater. The bathroom wasn't very clean and there were hairs on the floor upon arrival. The mattresses were thin and lumpy but it was just one night so it served the purpose. I can't imagine staying here for more than a night or two but it's sufficient for a quick visit if you need to be in the area for an event. The bartender in the lobby area was very pleasant and helpful.
Comment from Hotel Management
Oct 13, 2017 by Rebecca G. General Manager, Hotel Management
Thank you so very much for your comments and compliments to Michael in our Bistro. We are happy we able to be convenient for you while attending a concert in the area. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Nice hotel. Convenient location.

Posted Sep 14, 2017
Room is clean, large and comfortable. Location is convenient. It's close to downtown. Price is reasonable.
Comment from Hotel Management
Sep 24, 2017 by Rebecca G. General Manager, Hotel Management
Thank you for this awesome review... We do have a great location and we are so thankful that you thought our hotel was a good value. We look forward to seeing you again soon!
1 out of 5
by A verified traveler from oakland, ca

Posted Aug 28, 2017
We arrived after checked in hours room still not ready. The bathroom toilet was clogged and water flow on the floor. I called the front desk and No housekeeping front desk staff came and unclogged the toilet but did not clean the floor. He left w out responding my question if they are gonna drain the water on the floor. I called front desk again. He came and just got the towels that i drained and didn't say anything again if someone coming to drain more. We couldn't use it because the floor is wet in fact my daughter slipped. I called them and didn't respond. I gave up because I was already tired to deal w them. Our flight was cancelled due to the hurricane in Texas. It was already a tiring day for me and my Children. I am very disappointed:(
Comment from Hotel Management
Sep 1, 2017 by Rebecca G. General Manager, Hotel Management
Thank you for your review and also for speaking with me on the phone this week. I apologize again and have addressed it with our team member. I hope you were able to travel back to Texas and are safe there.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatchewan, Canada

Fairly good

Posted Aug 25, 2017
Pool needs cleaning. Found dirty underwear behind dresser
Comment from Hotel Management
Aug 31, 2017 by Rebecca G. General Manager, Hotel Management
Thanks for the heads up about the pool and also about your guest room. We will make sure we address these concerns with our team. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sanford, NC

Posted Aug 24, 2017
I stayed for only one night passing by the town, everything is perfect from staff, room, amenities and near to restaurants with shuttle service too.
Comment from Hotel Management
Aug 31, 2017 by Rebecca G. General Manager, Hotel Management
Yeah! Thank you for staying with us and for this awesome review... we love to share this with our team!
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Good service

Posted Aug 23, 2017
Experience was wonderful and the shuttle driver were excellent
Comment from Hotel Management
Aug 31, 2017 by Rebecca G. General Manager, Hotel Management
Thank you for your review and we are so happy our shuttle worked out so well for you!
4 out of 5
by A verified traveler

Good stay

Posted Aug 23, 2017
Very good over all especially for work or business = effective and efficient the neighborhood is safe but nothing around you that is attractive
Comment from Hotel Management
Aug 31, 2017 by Rebecca G. General Manager, Hotel Management
Thank you for staying with us and for your positive review! We encourage you to check out City Place next time you are in town. We provide a free shuttle to City Place and it is full of amazing restaurants and shopping!
5 out of 5
Recommended
for Families
by A verified traveler from YONKERS,N.Y.

trip was for a FUNERAL

Posted Aug 23, 2017
Pros: WAS NEAR THE CHURCH
Cons: NOTHING
ACCOMODATIONS WERE GOOD ,BUT TRIP WAS BITTER SWEET....
Comment from Hotel Management
Aug 31, 2017 by Rebecca G. General Manager, Hotel Management
Thank you for choosing our hotel and we do send our condolences to you and your family. We hope we provided you a place of comfort during this time of loss.