Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Overview of Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel

Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel

2.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
2485 Metrocentre Blvd, West Palm Beach, FL, 33407

Explore the area

  • Popular LocationRapids Water Park3 min drive
  • Popular LocationPlaymobil Fun Park5 min drive
  • AirportWest Palm Beach, FL (PBI-Palm Beach Intl.)9 min drive
  • Popular LocationJupiter Beach21 min drive

Choose dates to view prices

About this area

West Palm Beach

Located in West Palm Beach, Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel is in the city center and near the airport. Port of Palm Beach and Riviera Beach Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Palm Beach Outlets and Northwood Village. Rapids Water Park and Palm Beach Maritime Museum are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Rapids Water Park - 3 min drive
  • Palm Beach Maritime Museum - 5 min drive
  • Playmobil Fun Park - 5 min drive
  • Port of Palm Beach - 7 min drive
  • Jupiter Beach - 21 min drive

Getting around

  • Mangonia Park Station - 5 min drive
  • Palm Beach Intl. Airport (PBI) - 9 min drive

Restaurants

  • Cracker Barrel — 6 min walk
  • Sweet Tomatoes — 4 min drive
  • First Watch - Palm Beach — 5 min drive
  • Pat Go Go Sushi & Thai — 5 min drive
  • Indus Indian and Herbal Cuisine — 5 min drive

About this property

Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel

West Palm Beach hotel in Villages of Palm Beach Lakes with free breakfast and outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. All 70 rooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and comforts like pillowtop beds and down comforters. Guests will also find refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel offers 70 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Conference space (750 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Metrocentre
Holiday Inn Express Metrocentre Hotel
Holiday Inn Express Metrocentre Hotel West Palm Beach
Holiday Inn Express Metrocentre West Palm Beach
Holiday Inn Express West Palm Beach
Holiday Inn Express West Palm Beach Metrocentre
West Palm Beach Holiday Inn Express
West Palm Beach Metrocentre
Holiday Inn Express West Palm Beach Metrocentre Hotel
Holiday Inn Express Hotel And Suites Metrocentre
Holiday Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 132 out of 398 reviews
5 - Excellent 33%
Rating 4 - Good. 144 out of 398 reviews
4 - Good 36%
Rating 3 - Okay. 63 out of 398 reviews
3 - Okay 16%
Rating 2 - Poor. 29 out of 398 reviews
2 - Poor 7%
Rating 1 - Terrible. 30 out of 398 reviews
1 - Terrible 8%

4.0/5

Cleanliness

4.1/5

Staff & service

3.3/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Our stay was very nice.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with family
Hotel was pretty run-down.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room and the property needs cleaning overall, the room had a smell throughout our stay.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, smooth checkin and checkout
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with group
Disliked: Staff & service, property conditions & facilities
The experience I had, I’d alimentary to a motel stay in a depressed area. I won’t go back, especially because there are 3-4 more hotels adjacent to this property.
Stayed 1 night in Jul 2021