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Reviews of Quality Inn

2.5 out of 5
Quality Inn
220 Jan Howard Expy, West Plains, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 498 reviews" "
Rating 8 - Good. 160 out of 498 reviews" "
Rating 6 - Okay. 51 out of 498 reviews" "
Rating 4 - Poor. 15 out of 498 reviews" "
Rating 2 - Terrible. 17 out of 498 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mahsum

Disliked: Cleanliness
Typical quality of Quality Inn. The room was smelling and wasn’t really clean.
Stayed 1 night in Apr 2024

8/10 Good

Wendi

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overall it was a good stay, wasn’t too pricey and was quality. The breakfast was absolutely fire! The sheets had weird stains around the corners though, and the shower was out of shampoo, which was a bummer. Other than that, i would definitely recommend!!
Stayed 1 night in Apr 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

2/10 Terrible

Kaylee

Disliked: Cleanliness, staff & service
Would not recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Zachary, Mabelvale

Stayed 1 night in Mar 2024

6/10 Okay

Zachary, Mabelvale

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Sherry

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Quiet.
Stayed 1 night in Feb 2024

4/10 Poor

Jonathan

Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we head to West Plains. Staff are friendly, breakfast is just right, location is perfect for us. Room to park with a work trailer is a bonus.
Stayed 7 nights in Feb 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated, nice place to stay, good value
Stayed 1 night in Feb 2024

8/10 Good

Brett

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Torrae

Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Stayed 1 night in Feb 2024

8/10 Good

MaryLouise

Traveled with partner
Disliked: Amenities
It was a good value for the price
Stayed 1 night in Jan 2024

10/10 Excellent

John M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free breakfast was good
Stayed 1 night in Jan 2024

8/10 Good

Dee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bed was comfortable and the breakfast was good Front desk personnel not so friendly
Stayed 1 night in Jan 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility, but when we came back to the hotel in the evening it reeked of pot inside the lobby and in the halls. Not impressed with that.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Stayed 1 night in Dec 2023

10/10 Excellent

Mary zK

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was exactly where I needed to be in town.
Stayed 1 night in Dec 2023

10/10 Excellent

Travis

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

H L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 of 5 stars
The room was nice. The room was at the far end of the hall near the outdoor smoking area, thus making the room smell like smoke. The bathroom sinks also drained slowly
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

KEVIN, ERIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a one-night stop travelling. Property in very good condition, quite clean, quiet. At a good price.
Stayed 1 night in Nov 2023

4/10 Poor

Vincent

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Staff was rude, found a vape pen under the bed, my child could have easily found first. Room smelled (probably from last person who was vaping in there...) Vending didn't work, would not allow late check out.
Stayed 2 nights in Nov 2023

6/10 Okay

sami

Room not clean. AC did not work.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
easy to get to, great reviews, clean property
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Traveled with family
Liked: Amenities
Very clean and welcoming environment
Stayed 1 night in Nov 2023

10/10 Excellent

ransom

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT GREAT PRICE AND CHANGED BED / DAILY
Stayed 3 nights in Nov 2023

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jessica

Stayed 2 nights in Oct 2023

6/10 Okay

Jeff

Business traveler, Traveled with family
Liked: Cleanliness
Rooms were clean.
Stayed 1 night in Oct 2023

8/10 Good

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked for the area
Stayed 2 nights in Oct 2023

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Char

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful! Would stay again!
Beautiful hotel. Very clean. The staff are super friendly and helpful!
Stayed 1 night in Oct 2023

10/10 Excellent

Dyllan

Stayed 1 night in Oct 2023

2/10 Terrible

Carolyn

Traveled with group, Traveled with family
Disliked: Staff & service
The staff people were rude and when i made a comment they told me just go to this other hotel then. I will never stay there again, nor recommend them.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast
The only criticism I have is that the plastic forks at breakfast were way too FLIMSY! GREAT. breakfast though.
Stayed 1 night in Oct 2023

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ann Marie, Hattiesburg

Stayed 1 night in Sep 2023

8/10 Good

Gena

Traveled with family
Liked: Amenities, property conditions & facilities
nicely kept up around motel. Very pleasant people .
Stayed 3 nights in Sep 2023

8/10 Good

Joetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Right off highway.
Stayed 1 night in Aug 2023

8/10 Good

Londa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Unfortunately our first room we were assigned smelled terrible- as if there was a cat litter box in the room. The front desk attendant kindly agreed to switched room when I asked. The 2nd room smelled so good- amazing scent of cleaning supplies. However after being in the room for not even 5 min 3 roaches came crawling out the alarm clock. I packed my belongings and quickly went back to the front desk and asked for a full refund. Thankfully they granted a full refund!
Stayed 1 night in Aug 2023