Ratings based on 449 Verified Reviews

4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Comfortable, amazing staff

Posted Aug 9, 2017
Staff so friendly and accommodating. Met many staff members from different shifts, warm and friendly and took care of all my needs. They were the best.
Comment from Hotel Management
Aug 12, 2017 by Caitlin Whitney-- Front Desk Manager, Hotel Management
Hello Jenn, I am so happy to hear that you enjoyed your stay with us. We sincerely appreciate you choosing our property and thank you for leaving us this feedback. Our staff loves finding ways to make our guests feel at home so thank you for leaving this message about your experience. It sounds like you had a very satisfactory time with us and we love to hear that! Thank you again for your feedback and we hope you have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Posted Jul 24, 2017
Very big size rooms compared with the average hotel rooms. It is clean, modern looking and the breakfast it is very balance and with good selection.
Comment from Hotel Management
Jul 26, 2017 by Caitlin Whitney, Hotel Management
Hello Ivan, Thank you for providing this feedback in regards to your recent stay here at The Homewood Suites by Hilton in Hillsboro/ Beaverton. We sincerely appreciate you reaching out to us. It sounds like our staff was able to ensure a clean and comfortable stay in our spacious suites. Hopefully this means we will have the opportunity to welcome you home again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago area

Great Hotel, even better staff!

Posted Jul 21, 2017
Pros: Great, friendly and helpful staff.
Location: The location is good for traveling into Portland without being in the city itself.
We were picked up from the train station by staff and enjoyed a very nice conversation with the young lady who picked us up. Our check in was easy and quick. Our room was comfortable and clean. I just really like the layout of the rooms and having a full refrigerator was a huge help for us. We had a major problem with our rental car and had less than forty minutes to go pick it and the staff helped us install Uber ( Which we had never used before) on our phones and to arrange a ride as quick as possible. We made it really because of some very helpful and quick thinking staff. Thank you all for your help. I would stay there again when traveling to the Portland area again. The brand continues to shine for us each time we use them.
Comment from Hotel Management
Jul 26, 2017 by Caitlin Whitney, Hotel Management
Hello Chris! Hello Chris! Thank you so much for your kind and thorough feedback. We truly love to hear back from our guests about their experiences here at our hotel and I am so happy that you enjoyed your time with us. We sincerely hope that we get the opportunity to welcome you home again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bothell,WA

Good Night Sleep.

Posted Jul 3, 2017
We were able to enjoy a good night sleep after a very hectic day. I had ordered a crib for this stay which the hotel staff went out of their way to get for us as it was unavailable in the hotel. Great service....
Comment from Hotel Management
Jul 5, 2017 by Caitlin Whitney-Guest Services Manager, Hotel Management
Hello Amir, Thank you so much for your feedback in regards to your stay here at The Homewood Suites Hillsboro/ Beaverton. Our primary goal is to make sure our guests are comfortable and that we exceed their expectations in regards to service. I am glad you enjoyed your visit and hope we have the opportunity to welcome you home again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Nice hotel not too far from airport

Posted Jun 29, 2017
Pros: Friendly staff, quick check in, nice breakfast, nice suite.
Cons: Pool was small and overcrowded. Parking seemed limited (although I didn't have trouble getting a spot).
Location: Just off interstate. Near gas stations and restaurants.
We needed a hotel not too far from Hillsboro and close to PDX. We only stayed one night but the suites were nice, the breakfast was good, the entry area was nice. The hotel is close to gas stations and restaurants. The front desk staff were pleasant.
Comment from Hotel Management
Jul 5, 2017 by Caitlin Whitney-Guest Service Manager, Hotel Management
Hello Matt! Thank you so much for providing some feedback in regards to your recent stay at The Homewood Suites Hillsboro/ Beaverton. I am glad that although your visit was short, you found it to be pleasant and enjoyable. I was happy to hear you were able to experience the complimentary breakfast and that your suite was nice. Thank you for your feedback and hopefully we get to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Room maintenance

Posted Jun 24, 2017
I have to asked the front desk to send someone to clean my room 4 times in 14 days. Totally unacceptable!
Comment from Hotel Management
Jul 5, 2017 by Caitlin Whitney- Guest Services Manager, Hotel Management
Hello Angel, I sincerely apologize that you were not completely satisfied with your housekeeping service. I have made our executive housekeeper aware of your feedback and we are working as a team to see how we can improved on the daily services we offer to our guests. I sincerely appreciate your feedback and hope you found the other aspects of your stay enjoyable. Thank you and I hope you have a wonderful day
5 out of 5
by Justin

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 4, 2017 by Cassandra, Hotel Management
Thank you for staying with us and for taking the time to rate us online! We hope to see you again next time you're in the area!
3 out of 5
by A verified traveler

Posted Apr 23, 2017 on Hotels
One limitation is that you cannot set the AC below 68F. So I had to sleep in a 70F room. Fortunately there was a fan so that helps.
Comment from Hotel Management
May 4, 2017 by Cassandra, Hotel Management
Hello, Thank you for staying with us and we appreciate your feedback. We've found that the new fans that were installed over the winter with the renovation have made a big difference to the temperature in the rooms and allowed for great air flow. The temperature settings on the units are set for maximum efficiency of the units and the fans do allow for additional cooling on those hotter nights. We hope that you consider staying with us again!
4 out of 5
Recommended
for Families
by A verified traveler

Great for long weekend!

Posted Apr 18, 2017
Pros: Great breakfast, easy parking and good room layouts.
Cons: The beds were a bit too firm. A mattress pad topper would have been nice.
Location: Easy to find and close to main roadway. Several nice family resturants nearby.
We stayed here for a long holiday weekend while visiting family. The layout of the suites are great for families. The breakfast was wonderful and varied from day to day. We enjoyed the later hours on the weekend. Value for price paid was good.
Comment from Hotel Management
May 4, 2017 by Cassandra, Hotel Management
Hello: Thank you for staying with us and we sincerely appreciate your comments about your recent stay at the Homewood Suites - Hillsboro/Beaverton! So glad to see that you enjoyed the breakfast, it's a wonderful way to start the day when traveling! We hope to see you again soon!
2 out of 5
by A verified traveler

I will rethink about staying again

Posted Apr 10, 2017 on Hotels
Bad: 1) Never take a room near the exit door. It was so noisy and you cannot sleep at all. 2) The housekeeping team never removed the trash bags after the first day stay. 3) Housekeeping team never even bothered about the linens that were left to be replaced. They were left in the same place on the floor. Good: 1) Breakfast
Comment from Hotel Management
May 4, 2017 by Cassandra, Hotel Management
Hello, Your feedback is valuable to us and we truly appreciate your comments. We're so sorry that your stay was less than satisfactory, it is our goal to ensure every guest has a pleasant and enjoyable stay. I sincerely apologize for the noise you encountered during your stay, we were under renovation which complicated the noise issues as well. As I said, your feedback is important as we take these comments regarding the housekeeping services into consideration as we continually strive to improve. Fortunately, we have been making some improvements and have completed a very extensive renovation. We would love the opportunity to welcome you back to provide you with a better stay in the future.