Ratings based on 1,431 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Sep 18, 2017
Pass. There are much better hotel options at this price point.
Comment from Hotel Management
Sep 18, 2017 by Amanda Guest Relations, Hotel Management
I am sorry to hear you felt our hotel didn't meet your expectations. We are always striving to provide our guests with a memorable experience, and we truly appreciate your feedback. I hope you will consider giving us another try in the future. I know your experience will exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Timaru NZ

Great views from deck outside room

Posted Sep 12, 2017
Enjoyed our stay here. Very comfortable beds and bedding. Nice little pool. Close to Whole Foods, great supermarket. Perhaps a little dated in the decor but still very nice.
Comment from Hotel Management
Sep 14, 2017 by Amanda Guest Relations, Hotel Management
I love the pictures! Thank you for sharing your thoughts with future travelers. I am so glad you enjoyed your stay, please come see us again soon!
5 out of 5
Recommended
for Couples
by A verified traveler from Santa Rosa, CA.

Awesome

Posted Sep 12, 2017
Pros: Just about everything
Location: Sedona center is just down the road for your entertainment
Our room faced this huge terrace, with comfortable chairs, sofas and (gas) fire-pits. Sipping a glass of wine (or two) you have the most beautiful view of two massive red-rock mountains. If you are patient enough, the moon shows up and it doesn't get much better than that. We travel plenty, and this is now one of our top-hotels.
Comment from Hotel Management
Sep 14, 2017 by Amanda Guest Relations, Hotel Management
Thank you for taking the time to share your experience, and these lovely photos! I am thrilled to know how much you enjoyed your time with us. Please come again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Henderson, NV

BEAUTIFUL VIEWS!

Posted Sep 11, 2017
Pros: Clean Rooms, helpful & courteous staff, the views, and breakfast.
The room was clean & comfortable and the views from our room were beautiful! The staff was very pleasant, helpful and nice. The hotel has a shuttle to take people downtown and to other areas nearby. The breakfast had a wide variety of food such as pancakes, biscuits & gravy, sausage, potatoes, muffins, bagels, juices and a lot more. The lady working the breakfast room was really nice. I loved it when my husband & I walked in and she said good morning to us. She kept everything filled and clean. Great Place to Stay!
Comment from Hotel Management
Sep 13, 2017 by Amanda Guest Relations, Hotel Management
Thank you for sharing that lovely photo, as well as your wonderful compliments for our hotel and staff! I am pleased to hear how much you enjoyed your stay. Please come back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Anniversary Getaway!

Posted Sep 5, 2017
Pros: The staff went out of their way to make sure we were having the best stay possible! Kari, Brian, and Mike exude customer service!
Cons: The selection of pillows were too soft. We made do, but would have liked firmer pillows.
Location: Sedona is breathtaking, and this property is nestled amongst many picturesque rock formations! Hiking, Pink Jeep Tours, great dining, and just relaxin
From the accommodating staff, location and breathtaking views, to the complimentary breakfast, to the free shuttle, this location will not disappoint!
Comment from Hotel Management
Sep 6, 2017 by Amanda, Hotel Management
Thank you for your kind comments for Kari, Mike and Brian. I will be sure to pass along your compliments! I am sorry to hear the pillows were too soft. I will pass this along to the housekeeping manager for future purchase decisions. Thank you so much for being our guests, we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Beautiful view; great staff

Posted Aug 23, 2017
Pros: location and staff
Cons: Offering snacks and beverages in the evening for purchase.
Location: Great eating and shopping in Sedona. Many wonderful places to hike and swim.
We enjoyed the views from the terrace outside our room. The hotel staff were wonderful in accommodating our requests, and the hotel was conveniently located. We also enjoyed the use of the gym.
Comment from Hotel Management
Aug 23, 2017 by Hope, Hotel Management
Thank you for taking the time to review your stay. I am pleased to hear you enjoyed the terrace, gym and location. It is good to hear your interactions with our team members were a pleasant experience. For future reference, we do have snack and soda machines in several areas on our property.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, NY

What A Hotel

Posted Jul 18, 2017
Pros: EVERYTHING
Cons: Nothing ! This hotel is amazing.
Location: Beautiful location
This hotel was beautiful, quiet, and the view was amazing. I will be going back !!!
Comment from Hotel Management
Jul 20, 2017 by Amanda, Hotel Management
Thank you for your enthusiastic review! I am so glad to hear how much you loved your stay. Thank you for being our guests, we are certainly looking forward to your return!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
Good location, next to Whole Foods, free shuttle to uptown. Breakfast was very crowded on Sunday. Beds okay in comfort, room reasonable in cleanliness - carpet torn, but nicely pet friendly.
Comment from Hotel Management
Jul 17, 2017 by Amanda, Hotel Management
I am glad to hear you enjoyed your time with us here in Sedona. I am sorry to hear the carpet in your room was torn. Please know that we are currently in the process of replacing the carpet in each of the rooms, and the project should be completed within a month or two. I am further sorry to hear the breakfast room was crowded when you arrived. Just like a restaurant, there are definite peak times, generally later in the morning. We open the breakfast room at 6am and close it at 10am. I always suggest our guests arrive early for the best selection and fewer people. I apologize for the inconvenience this caused you. I want to thank you for being our guests, and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from W

Nice hotel, good staff, great breakfast.

Posted Jul 10, 2017
Accomadating and friendly staff. Breakfast included very good. Bathrooms a little dated and dingy but overall it was nice.
Comment from Hotel Management
Jul 10, 2017 by Amanda, Hotel Management
I am glad to hear you found the staff to be accommodating and enjoyed the breakfast. We try to provide great service and lots of extras to make our guests feel at home. I'm sorry to hear you found the bathrooms to be dated. I will pass your comments along to management for future redesign decisions. Thank you for being our guests, we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Views

Posted Jul 6, 2017
After dropping down from Flagstaff from I-40 to SR 89 to Sedona which was beautiful and scenic, we knew the hotel would be great, too. The view from the room with a more than adequate viewing area outside of the room.
Comment from Hotel Management
Jul 6, 2017 by Amanda, Hotel Management
I am so glad you got to take in the amazing views, from our terraces as well as the surrounding area. Sedona is just stunningly beautiful. Thank you for being our guests, we hope you'll come see us again soon!