Ratings based on 441 Verified Reviews

4.1 out of 5
80% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 30, 2018
Hotel manager was very helpful and pleasant. Breakfast was good.staffwere
1 out of 5
by A verified traveler

Posted May 27, 2018
Bed was uncomfortable, room had cockroaches, and the hotel was old and run down. Hampton Inn are usually clean and good value for the money. This hotel was neither.
4 out of 5
by A verified traveler from Maryland

Posted May 4, 2018
Nice hotel, close to all the Sedona sights. The front desk staff, especially Yvonne and Brianna, were extremely helpful in recommending great things to do and places to eat. Yvonne even helped us to book a sunset jeep tour that was fabulous. The breakfasts were really good with variety each day. Thank you so much for making our trip to Sedona so great!
Comment from Hotel Management
May 9, 2018 by rm, Hotel Management
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a good rating. It is our goal to provide outstanding service to all of our guests. Be assured we will share the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Fl

Great hotel 30 mins from Phx Airport

Posted May 2, 2018
Great staff, clean room and nice hot breakfast. Best of all checkout time is noone.
Comment from Hotel Management
May 9, 2018 by rm, Hotel Management
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a rating of Outstanding. It is our goal to provide outstanding service to all of our guests. Be assured we will celebrate the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.
3 out of 5
by A verified traveler

Posted Apr 22, 2018
Dirty carpet; dirty rooms. The place needs a good cleaning
Comment from Hotel Management
May 9, 2018 by rm, Hotel Management
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. It is our goal to provide outstanding service to all of our guests. Your survey indicates that we have work to do to meet that goal. Your survey of our property will help us in that effort. Please accept our apology for the issues you experienced. Be assured we have discussed the survey with the entire staff. Again, thank you for your time. It is our hope to see you again at the Hampton Inn Sedona.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tempe, Arizona

NIce hotel close to Sedona attractions

Posted Apr 19, 2018
Pros: Location and comfort
Our room was a nice comfortable place to rest after a long day of sight seeing and shopping. The breakfast was good .
Comment from Hotel Management
Apr 20, 2018 by rm, Hotel Management
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a good rating. It is our goal to provide outstanding service to all of our guests. Be assured we will share the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay if you're out and about.

Posted Apr 19, 2018
The hotel is fine, but we ended up with a weird double room--literally a room where they knocked out a wall between two smaller rooms. It was a strange space, but fine anyway. The staff was great and the amenities were what you expect from a Hampton.
Comment from Hotel Management
Apr 20, 2018 by rm, Hotel Management
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a good rating. It is our goal to provide outstanding service to all of our guests. Be assured we will share the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.
3 out of 5
by A verified traveler

Dated

Posted Mar 31, 2018
Dated inside, we were disappointed with how average the room was.
Comment from Hotel Management
Apr 7, 2018 by rm, Hotel Management
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. It is our goal to provide outstanding service to all of our guests. Your survey indicates that we have work to do to meet that goal. Your survey of our property will help us in that effort. Please accept our apology for the issues you experienced. Be assured we have discussed the survey with the entire staff. Again, thank you for your time. It is our hope to see you again at the Hampton Inn Sedona.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2018
Hot tub was cold and the pool light was burned out.
Comment from Hotel Management
Mar 25, 2018 by rm, Hotel Management
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. It is our goal to provide outstanding service to all of our guests. Your survey indicates that we have work to do to meet that goal. Your survey of our property will help us in that effort. Please accept our apology for the issues you experienced. We apologize for the pool issueBe assured we have discussed the survey with the entire staff. Again, thank you for your time. It is our hope to see you again at the Hampton Inn Sedona.
1 out of 5
by A verified traveler from Phoenix

Horrible room should have been $59

Posted Mar 19, 2018
This hotel hasn’t been updated since the 70’s. The room was small and disgusting. Stained carpets, green drapes, horrible old couch, the bed was awful, we Could barely sleep, and only 4 little terrible pillows. This was seriously the worst hotel I’ve ever stayed in. Hilton should be ashamed, and they need to renovate the whole thing. For $300 a night it is robbery. People were nice though.
Comment from Hotel Management
Mar 25, 2018 by rm, Hotel Management
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. It is our goal to provide outstanding service to all of our guests. Your survey indicates that we have work to do to meet that goal. Your survey of our property will help us in that effort. Please accept our apology for the issues you experienced. Renovations are in the planning stages. Be assured we have discussed the survey with the entire staff. Again, thank you for your time. It is our hope to see you again at the Hampton Inn Sedona.