Ratings based on 1,562 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, friendly staff

Posted Aug 18, 2017
This hotel was very nice and the staff was friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

comfortable stay, across the street from Lisa Pisa

Posted Aug 3, 2017
Pros: Neat, clean, efficient staff
Cons: spa hours expanded
Location: Good pizza across the street at Lisa Pisa.
I wish the weather had been better to enjoy the out door facilities. The spa hours opened late and closed early and we were not able to take advantage of those either. The hotel had a nice restaurant and I enjoyed the fountain in the center of the rooms. I wish the view had included the mountains, however it had access to the pool. It is also a little way down the road from the main drag.
Comment from Hotel Management
Aug 5, 2017 by Danielle, Hotel Management
Dear Jane, Thank you for your positive feedback. We hope you will come visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

amazing breakfast

Posted Aug 2, 2017
Amazing breakfast included, great way to start your day!!!!!
Comment from Hotel Management
Aug 5, 2017 by Danielle, Hotel Management
Dear Guest, We are glad you were able to take advantage of the special promotion that included breakfast. Keep an eye out for those deals and come back soon!
4 out of 5
by A verified traveler

Bed was terrible, lumpy and soft mattress we sunk

Posted Jul 25, 2017
Bed was terrible, lumpy and soft mattress we kept sinking into it. Tossing and turning all night, slept horrible, would rather have had a cot.
Comment from Hotel Management
Aug 8, 2017 by Danielle, Hotel Management
Dear Guest, I am sorry to hear that the bed was not to your liking. I would like to be able to find which one it is so we do not have any issues moving forward.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale, AZ

Love Sedona Rouge Hotel & Spa

Posted Jul 25, 2017
Location: Excellent location.
The hotel was nice. The restaurant was great and staff was great. The spa was super nice and offered a wide range of services. Front desk and spa staff were friendly too. The waterfall and fountain at the hotel entrance was beautiful to look at. Offering yoga in the morning was a nice perk, I took it one day.
Comment from Hotel Management
Aug 5, 2017 by Danielle, Hotel Management
Dear Guest, We are happy to hear that you were able to enjoy so many of the hotels amenities. Please come back and see us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Nice, but missed on a few important details.

Posted Jul 18, 2017
Pros: The views of the surrounding area, the bar/restaurant staff and food at "Reds" restaurant.
Cons: Cleaner inspection of rooms before allowing guests to check-in. More reliable cable TV.
Location: Sedona, Jerome, Oak Creek Villege
This is a very pretty property with stunning views of Sedona! Upon check-in, our room could have been cleaner (we found a cork, bottle cap, and dead bug in plain view on the carpet). Also, when we asked for non-down pillows, the staff brought the exact same down pillows as replacements, so maybe a little staff training is in order. It was also a bit frustrating that our cable was out for significant periods of time. I guess I was expecting a bit more for the price we paid. However, the breakfast was very good.
Comment from Hotel Management
Jul 20, 2017 by Danielle, Hotel Management
Dear Phil, I am sorry to hear that your experience was less than perfect. I will take all of your feedback to the appropriate departments so that we will not have any future issues. As far as the cable, the provider had an issue with a fiber optic cable and they got it up and running as quickly as they could. I apologize that we were unable to control that aspect of your stay. I am happy to hear that you enjoyed breakfast . Please come back again and let us change your experience in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

All of the staff at Sedona Rouge are exemplary!!

Posted Jul 16, 2017
We were so pleased with the service at this resort. Every single staff member was extremely helpful and friendly! It was a terrific vacation spot.
Comment from Hotel Management
Jul 18, 2017 by Danielle, Hotel Management
Dear Guest, Thank you for your review. Please come back and visit us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

5 star experience all around

Posted Jul 15, 2017
The staff, hotel, grounds and amenities were all incredible.
Comment from Hotel Management
Jul 18, 2017 by Danielle, Hotel Management
Dear Guest, Thank you for your positive feedback. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location was perfect

Posted Jul 12, 2017
The hotel, staff, and location is what made this an enjoyable vacation for myself and bae! It was peaceful, the staff were more than friendly, and the location of the hotel was in the center of everything. I would definitely stay at Sedona Rouge again.
Comment from Hotel Management
Jul 15, 2017 by Danielle, Hotel Management
Dear Guest, Thank you for your review. We look forward to welcoming back you upon your return.
3 out of 5
Recommended
for Everyone
by A verified traveler from vancouver b.c.

Posted Jul 9, 2017
Was surprised upon check in that they hold a damage deposit against your credit card ,have never experienced that in our travels. Overall rooms and hotel area outdoor seating in need of updating. Really enjoyed our complimentary breakfast. Liked the location as well one of our favorite hikes was just up the road behind the hotel .not right uptown. Friendly staff and servers
Comment from Hotel Management
Jul 17, 2017 by Danielle, Hotel Management
Dear Guest, We apologize that you were not made aware of the hold. We do take a $100 nightly incidental hold so that you may charge things from the Spa or Reds at your convenience. Please come back and visit us again and take advantage of our facilities if you did not during this stay.