Ratings based on 1,112 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from wofford heights, CA

This is an exceptional hotel in a very nice area.

Posted Dec 13, 2017
From the decor and cleanliness to the fireplace in the room, couldn't ask for much more.
Comment from Hotel Management
Dec 14, 2017 by Joe Jones-General Manager, Hotel Management
Hello Denis, Thank you for taking the time in writing this wonderful review regarding your most recent stay at eh Southwest Inn at Sedona. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the decor, cleanliness, and our signature fireplace. We deeply appreciate your positive review and we look forward to having you as our guest again in the future. Until Then, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB Canada

Warm, welcoming and friendly!

Posted Dec 12, 2017
Great staff, comfy room, fireplace is nice touch, great to relax in jacuzzi and the end of a long day!
Comment from Hotel Management
Dec 14, 2017 by Joe Jones-General Manager, Hotel Management
Hello Kelly, Thank you Kelly for taking time in writing such a wonderful review regarding your most recent stay with us at the Southwest Inn at Sedona. Every room at the Southwest has a fireplace and our guests love it. We are pleased to hear that you also enjoyed all the aspects of our hotel amenities and guest services. We are extremely happy to hear one of the best compliments we can get from our guests. Best Regards, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
You get what you pay for. Staff is very friendly.
Comment from Hotel Management
Dec 12, 2017 by Joe Jones -GM, Hotel Management
Hello, Thank you for taking the time to write this wonderful review regarding your stay at the Southwest Inn at Sedona. We are extremely happy to hear one of the best compliments we can get from our guests. Our team works very hard to exceed our guests' expectations. Comments like yours are very assuring of our entire team. To make each stay count, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice view to the red mountain

Posted Dec 10, 2017
Excellent!!!...I really recommended to take a rest, nice place and the staff try to maintenance the guess always happy ...they surprise me with a bottle of wine and chocolates because we come for my husband birthday!!!! Thanks soo much....I loved....
Comment from Hotel Management
Dec 10, 2017 by Joe Jones, Hotel Management
Hello Isa, Thank you for taking time in writing this heartfelt review regarding your most recent stay at the Southwest Inn at Sedona. We are pleased to hear that you also enjoyed all the aspects of our hotel amenities & services. We are extremely happy to hear one of the best compliments we can get from our guests. It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit. Our team works very hard to exceed our guests' expectations. Comments like yours are very assuring for our entire team. Warmest Regards, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from la

Clean hotel

Posted Dec 9, 2017
Very clean hotel! Quiet and close to airport! Breakfast is good too.
Comment from Hotel Management
Dec 9, 2017 by Joe Jones- GM, Hotel Management
Hello Owen, Thank you for taking time in writing this sweet review regarding your most recent stay at the Southwest Inn at Sedona. We are pleased to hear that you enjoyed the all the aspects of our hotel amenities & services. We appreciate the business & hope that you will come back and see us again soon. Sincerely. Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from st. louis mo

Wonderful anniv

Posted Dec 6, 2017
Recommend this quiet boutique hotel. Not a cookie cutter best western...this has interest & character & people are genuine. Loved our stay in the Hopi Suite!!
Comment from Hotel Management
Dec 6, 2017 by Joe Jones, Hotel Management
Hello Janet, Thank you for taking time in writing this positive review in relation your most recent stay at the Southwest Inn at Sedona. Your feedback is extremely cherished to us, as we aim to improve with each and every stay. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next few months. Our rooms will be getting new paint, furniture, window treatments, carpeting, in-room accessories, and much more! We hope you will come back & stay with us again soon to enjoy our newly remodel "Southwest Theme Hotel". Sincerely, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Nice stay

Posted Nov 28, 2017
Nice stay in a cozy hotel in Sedona. The fireplace in the room was nice on the chilly Sedona nights. They had very tasty breakfast burritos & a variety of breakfast foods
Comment from Hotel Management
Nov 28, 2017 by Joe Jones - GM, Hotel Management
Hello Rheta, Thank you ever so much for posting such great feedback regarding your stay with us here at The Southwest Inn at Sedona. We are very excited to hear how you enjoyed our in-room fireplaces and delicious southwestern burritos. It was a pleasure to have you and we look forward to being your Sedona hosts again soon. Regards, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable room

Posted Nov 28, 2017
We had a great visit at the Southwest Inn. The room was spacious, had a private locked balcony, and a large comfortable bed. Probably the best feature was the shower which has a very tall shower head with strong water flow, so happy to not have to duck down to wash my hair!
Comment from Hotel Management
Nov 28, 2017 by Joe Jones - GM, Hotel Management
Hello Eddie, We truly appreciate you taking the time to provide us with such positive feedback. We are very pleased to hear how you enjoyed our oversized rooms, balconies with mountain views and high pressure showers. We certainly hope you had a chance to get out and enjoy Sedona during your trip. We look forward to seeing you again soon! Sincerely, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from long beach - CA

Posted Nov 26, 2017
A little noisy - didn't like our patio being right off the parking lot...
Comment from Hotel Management
Nov 27, 2017 by Joe Jones - GM, Hotel Management
Hello Carol, We apologize for not exceeding your expectations. We hope that you enjoyed your time with us overall. Hopefully next time we can have you stay in on of our second floor King Mountain View Rooms. Warmest Regards, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
Really enjoyed our stay at the Southwest Inn. Great room and we really enjoyed the whirlpool.
Comment from Hotel Management
Nov 27, 2017 by Joe Jones - General Manager, Hotel Management
Hello, Thank you for taking the time to provide us with such great feedback regarding your stay with us. We are thrilled to hear how you enjoyed your stay and our in-room oversized jetted tubs. We certainly hope to see you again soon! Sincerely, Joe Jones General Manager