Ratings based on 1,062 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 14, 2017
It was the last hotel available in Sedona, last minute check in. The after hours staff was friendly and helpful. The decor in the room was pleasant and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Beautiful setting with Mountain View’s.

Posted Oct 13, 2017
We wished we could stay longer in this quant setting in Sedona! We had a nice view from our balcony. Enjoyed the jacuzzi after a hike in the red rocks. Great place
Comment from Hotel Management
Oct 13, 2017 by Joe Jones - GM, Hotel Management
Hello Linda, We deeply appreciate you taking the time in writing this wonderful review of your stay with us here at The Southwest Inn at Sedona. We are pleased to hear that you enjoyed our red rock mountain views and in room jacuzzi tubs. It was a pleasure to have you and we look forward to serving you many more times in the future! Warmest Regards, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Star Valley Az

Great Hotel, great Staff,

Posted Oct 11, 2017
Nothing Bad at all, every thing was Great will stay here again. I already posted picture and told my Family and Friends about the Hotel.
Comment from Hotel Management
Oct 11, 2017 by Joe Jones - GM, Hotel Management
Hello Martha, It is very pleasing to receive such fabulous feedback regarding your stay with us here at The Southwest Inn at Sedona. Thank you for sharing with your friends and family! We hope to see you again soon! Sincerely, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted Oct 10, 2017
Love my Jacuzzi in the room plus a good breakfast. What else could I ask for. Love the service ❤
Comment from Hotel Management
Oct 11, 2017 by Joe Jones - GM, Hotel Management
Hello Lane, Thank you ever so much for taking the time to provide us with such a positive review of your stay. We are pleased to hear how you enjoyed our oversized, in-room jacuzzi tubs and delicious, complimentary breakfast. We hope had the chance to try one of our Southwestern burritos! Thank you for staying with us here at The Southwest Inn. It was a pleasure and we look forward to serving you again in the future! Until Next Time, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great amenities and veggie burritos

Posted Oct 10, 2017
Stayed here for a wedding. Nice place with very spacious rooms. Great amenities. I would stay again. Dog friendly which was perfect. They even left a little food for the doggies. Only complaint is that the headboard is impossible to sit against to watch TV and the A/C stays running even if not cooling. It would be nice if the fan turned off when it wasn't actually cooling/heating.
Comment from Hotel Management
Oct 13, 2017 by Joe Jones - GM, Hotel Management
Hello, Thank you so very much for providing us with such detailed feedback regarding your stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It is a pleasure to announce that we will be implementing many new upgrades to the property within the next few months. Our rooms will be getting new paint, furniture, window treatments, carpeting, in-room accessories, and much more! We hope you will come back and stay with us again soon. Warmest Regards, Joe Jones General Manager
3 out of 5
by A verified traveler from Dallas, TX

Upstair guest walks made squzzy noise and noisy

Posted Oct 9, 2017
Pros: Clean room and size.
Cons: Noise, checking guests, some one being at desk 24 hrs.
Location: Okay,
Buildings are not made to adsorb the noise. Upstairs guests flushed the toilet every 15 min. until 2 AM, dropped things on the floor and walked until 2 AM, and was so annoying that we could not sleep. Called front desk. No one is there between 11 PM to 7 AM. Calls go to neighbor hotel and all they said was sending security which don't know if they did. At 2 AM, finally we had to bang the ceiling to get them quiet. Not a good feeling that front desk is closed at night. we rate it as 2-3 star hotel. Not what I expected or wished for.
Comment from Hotel Management
Oct 12, 2017 by Joe Jones - GM , Hotel Management
Hello Effie, We apologize for not exceeding your expectations during your stay with us. Your business is very important to us and we value your feedback. We know you have many choices & we truly appreciate you choosing to stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sincerely, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel out of the touristy area

Posted Oct 8, 2017
Large room, fireplace, hot tub and pool. Spotlessly clean and very quiet. Ample and close parking.
Comment from Hotel Management
Oct 10, 2017 by Joe Jones - GM, Hotel Management
Hello, Wow! What an honor it is to receive such wonderful comments about our quaint property. We are so excited to hear how you enjoyed your stay. We are pleased to hear how you enjoyed our outdoor hot tub and heated pool, in room fireplaces and oversized guest rooms. It was a pleasure to have you and we look forward to seeing you again very soon! Until Then, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from wi

A view in every direction

Posted Oct 5, 2017
Pros: Everything was Rey nice
Cons: Check in
Location: N the main road with good food and small shops
Very nice room with a view of the mountains, would stay again
Comment from Hotel Management
Oct 10, 2017 by Joe Jones - GM, Hotel Management
Hello Mark, Thank you so much for providing us with such positive feedback. We are thrilled to hear how you enjoyed our convenient location and fabulous mountain views. We look forward to seeing you again in the future! Sincerely, Joe Jones General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from ca.

Nice but rooms need to be painted

Posted Oct 3, 2017
Everything else was very nice. We enjoyed Sedona Thats all i have to say
Comment from Hotel Management
Oct 3, 2017 by Joe Jones - GM, Hotel Management
Hello Linda, Thank you for taking time in writing this wonderful review regarding your most recent stay at the Southwest Inn at Sedona. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next few months. Our rooms will be getting new paint, furniture, window treatments, carpeting, in-room accessories, and much more! We hope you will come back & stay with us again soon. Sincerely, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Nice comfortavble and clean hotel in Sedona. We enjoyed our stay .
Comment from Hotel Management
Oct 2, 2017 by Joe Jones - GM, Hotel Management
Hello, Thank you for taking the time to complete the survey regarding your stay with us here at The Southwest Inn at Sedona. It was a pleasure to have you and we are thrilled to hear how you found your stay with us very comfortable. We look forward to seeing you again in the future! Sincerely, Joe Jones General Manager