Staff not very friendly but hotel clean and quiet
Posted Feb 13, 2017
We are from NH and went to stay to see a football game. It was incredibly close to the stadium and very convenient for us. We were disappointed there was no way to go from the hotel to the stadium easily, but we took a cab. The weather was very bad so we ended up staying in the room a lot more than we had expected. The room was nice enough. I felt it was a little overpriced for what we got. The hotel was quiet and clean. The staff was not very friendly and the couple of times we asked questions (how early can we check-in/can you recommend food in the area), they were not overly friendly. Upon checking out, the two at the front desk were actually talking to one another and flat out ignored us until they were done with their conversation. The morning breakfast was not much to write home about. All in all, we would probably try another hotel to see if we had a better experience elsewhere.
Comment from Hotel Management
Feb 26, 2017 by Jonchelle, Hotel Management
Thank you for choosing to stay with us at The Country Inn and Suites, Buffalo South for The Buffalo Bills game.
I'm thrilled to see you enjoyed our quiet, clean and conveniently located hotel. The Country Inn and Suites is just minutes from New Era Field, also we are the official hotel partner of The Buffalo Bills.
Thank again and we look forward to seeing you next season, Go Bills! Regards, Assistant General Manager