Ratings based on 368 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Be aware

Posted Jan 2, 2017
Friendly staff, sort of newer building; however, on the second day we found Cockroaches in our room. Not a good feeling and always the possibility to bring them home. We told a staff member and hopefully they'll take care of the problem.
Comment from Hotel Management
Jan 14, 2017 by Jonchelle, Hotel Management
Thank you for taking the time to write your review. The Country Inn and Suites will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.
5 out of 5
Recommended
for Everyone
by A verified traveler from Helena, MT

Great hotel, friendly staff

Posted Dec 20, 2016
Pros: Friendly staff, clean room and comfortable beds. Breakfast
Cons: Heat the pool more, especially in the winter months
Location: Close to my son's home and to Buffalo Bills football stadium.
Enjoyed our stay at Country Inn and Suites. Our double queen room was clean and quiet with very comfortable beds. The bedding smelled clean and fresh. Housekeeping did a great job and Jason at the front desk was especially welcoming. All staff members we encountered we friendly. Breakfast was kept fresh and stocked throughout our week stay, with a different hot dish daily along with oatmeal and waffles, fruit and yogurt daily. And the chocolate chip cookies at the front desk were so yummy! My only slight negative was that the water in the pool was too cold for me to enjoy. This doesn't change my overall opinion of the hotel....I still give it 5 stars!
Comment from Hotel Management
Jan 9, 2017 by Jonchelle, Hotel Management
Thank you for taking the time to share your 5 (FIVE) star review of The Country Inn and Suites, Buffalo South for all to see. I'm glad you enjoyed your stay and found our hotel to be clean, quiet and comfortable. Thanks again and we look forward to seeing you again on your next visit to the Buffalo area. Regards, Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Jamestown, NY

Nice hotel, perfect for our needs.

Posted Dec 9, 2016
Location: We stayed to enjoy downtown and a show at Shea's...it took us about 10 minutes or less to get to Shea's.
Upon arriving, the lady at the front desk was very welcoming, personable, kind and funny. The room, a suite, was very nice, clean and spacious. The breakfast was excellent and the young man working really kept up with not only the food, but with keeping the tables clean. Also, the dining room was actually spacious and even had a nice fire place area to sit and have coffee. I would stay here again:)
Comment from Hotel Management
Dec 26, 2016 by Jonchelle, Hotel Management
Thank you for taking the time to share your nice review of The Country Inn and Suites, Buffalo South for travelers to read. I'm glad you enjoyed staying in one of our spacious suites. The suite has a lot of room to make your stay comfortable and having the 2 Televisions and living room area really makes a difference. Thank you again for your nice comments, I will be sure to share your review with the entire team! Regards, Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2016
Pros: Perfect for the price
Cons: When requesting bed sheet change it should be done.
Good experience. Friendly staff. Standard breakfast.
Comment from Hotel Management
Dec 26, 2016 by Jonchelle, Hotel Management
Thank you for choosing to stay with us at The Country Inn and Suites, Buffalo South. I have shared your comments with our housekeeping department and we look forward to seeing you again when your travels bring you back to the Buffalo, NY area. Regards, Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, Ontario, Canada

Nice hotel close to free way

Posted Dec 1, 2016
The facility is very clean and the staff are very friendly.
Comment from Hotel Management
Dec 23, 2016 by Jonchelle, Hotel Management
Thank you for taking the time to share your review of The Country Inn and Suites, Buffalo South. I appreciate your nice comments regarding our teams overall hospitality, I will be sure to share your nice review for all to see. Thanks again and see you soon, Assistant general Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Bills game

Posted Nov 29, 2016
Traveled to the Bills game. Close proximity to the stadium. Room was very comfortable and clean. Staff was helpful and friendly. Only little knock is that the bath tub didn't drain after taking a shower. I would return to stay if I were in town again. All of the reviews that I read online were accurate regarding this being a great place to stay.
Comment from Hotel Management
Dec 23, 2016 by Jonchelle, Hotel Management
Thank you for choosing to stay with us at The Country Inn and Suites, Buffalo South. I'm glad you enjoyed the Bufflo Bills game and found our hotel to be in close proximity to New Era Field. In addition, The Country Inn and Suites, Buffalo South is the official hotel partner with The Buffalo Bills. Thanks again for your nice comments and I look forward to seeing you again next football season. Go Bills! Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from R

2nd stay and again GREAT

Posted Nov 27, 2016
This is our second stay here and again the staff was so accommodating , always friendly and welcoming when went in and out . Housekeeping staff was polite, friendly and did an awesome job ! Cannot say a bad thing about this hotel !!
Comment from Hotel Management
Dec 23, 2016 by Jonchelle, Hotel Management
Thank you for your continued business and for always choosing to stay with us at The Country Inn and Suites, Buffalo South. Thanks again for your nice feedback, I will be sure to share your comments with the entire team! Take Care and see you soon, Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Corning, NY

Comfortable

Posted Nov 27, 2016
My wife and I stayed here over Thanksgiving. The room was spacious, clean and comfortable. We will stay here again.
Comment from Hotel Management
Dec 23, 2016 by Jonchelle, Hotel Management
Thank you for taking the time to share your comments of The Country Inn and Suites, Buffalo South for all to see. Thanks again for the nice comments, I will be sure to share these with the entire team! Regards, Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Traveling thru buffalo on our way to see family

Posted Nov 24, 2016
Enjoyed the breakfast and overall accommodation. Easy on and off highway good parking
Comment from Hotel Management
Dec 23, 2016 by Jonchelle, Hotel Management
Thank you for taking the time to share your nice review of The Country Inn and Suites, Buffalo South. I look forward to seeing you again on your next visit to the Buffalo area! Regards, Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Home away from home

Posted Nov 13, 2016
Location: I was there for the football game and unfortunately I did not get a chance to explore the area surrounding the hotel but it looked nice.
My stay at the hotel was wonderful and if I were to go back to Buffalo I would definitely stay there again. The room was very comfortable and clean, and the staff was kind, professional, and extremely helpful at all hours.
Comment from Hotel Management
Nov 19, 2016 by Jonchelle, Hotel Management
Thank you for sharing your 5 (FIVE) star review of The Country Inn and Suites, Buffalo South for all to see. I'm glad you had fun at The Buffalo Bills game and found our hotel to be clean, comfortable and hospitable. Thanks again for your kind words and I will be sure to share your review with the entire team! Thanks again and Go Bills! Jonchelle K Assistant General Manager