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Get an overview of this hotelLuxury East Grinstead hotel in Turners Hill with 3 restaurants


Located in Turners Hill, this luxury hotel is 2.9 mi (4.6 km) from Standen and within 6 mi (10 km) of St Swithun's Church and Wakehurst Place. Sackville College and West Hoathly St. Margaret's Church are also within 6 mi (10 km).

Hotel Features

3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, 3 bars/lounges, a health club, and a fitness center are onsite.

Room Amenities

All 58 individually decorated rooms feature free WiFi and room service. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Alexander House And Utopia Spa features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 3 bars/lounges. High-speed wireless Internet access is complimentary.

Event facilities measuring 500 square feet (46 square meters) include conference space and meeting rooms. This Victorian hotel also offers a health club, a spa tub, and a fitness center. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary. The property may provide extended parking privileges to guests after check-out (surcharge).

Alexander House And Utopia Spa is a smoke-free property.

  • Breakfast available (surcharge) 
  • Airport transportation (surcharge) 
  • Safe-deposit box at front desk 
  • Total number of rooms - 58 
  • 24-hour front desk 
  • Number of floors - 3 
  • Number of bars/lounges - 3 
  • Coffee/tea in lobby 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Health club 
  • Free WiFi 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 5 
  • Multilingual staff 
  • Free valet parking 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Conference space size (meters) - 46 
  • Outdoor tennis court 
  • Free self parking 
  • Number of restaurants - 3 
  • Sauna 
  • Smoke-free property 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Wedding services 
  • Number of meeting rooms - 4 
  • Year Built 1608 
  • Conference space size (feet) - 500 
  • Garden 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Free use of nearby fitness center 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Free valet parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Desk 
  • Iron/ironing board 
  • In-room safe (laptop compatible) 
  • Digital TV service 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Room service (limited hours) 
  • Flat-panel TV 
  • Individually furnished 
  • Individually decorated 

Where to Eat

English breakfasts are available for a surcharge and are served each morning.

AGs 3 Rosette Restaurant - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open select days.

Reflections Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor tennis court, a health club, and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Free bicycles on site 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Hiking/biking trails on site 
  • Horse riding/rental on site 
  • Yoga classes/instruction on site 

Spa Services

Utopia Spa has 29 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Detoxification wrap 
  • Number of treatment rooms 29 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Pets allowed (no fees)

No rollaway/extra beds available


You'll be asked to pay the following charges at the hotel:
  • All citizens of United Kingdom will be charged the national value-added tax
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for English breakfast: GBP 19.50 per person (approximately)
  • Airport shuttle fee: GBP 20 per vehicle (roundtrip)
  • Late check-out fee: GBP 50
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.
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