Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from surrey .uk

Nice hotel great surroundings .

Posted Nov 2, 2015
The hotel looks better from the outside than inside . I was hoping for more of a Wow when inside the hotel . Sadly it looked a bit corporate and lacked the heritage I was expecting given the amazing location and heritage . Feel like they are missing a few tricks . However staff were very friendly . Pleasant stay and I would go back .
3 out of 5
by A verified traveler from Sussex

A boutique hotel? No!

Posted Aug 17, 2015
Pros: The setting in Goodwood estate...
Cons: The pillows The staff in general The lack of ambience especially if they rate themselves as a boutique hotel. It simply does not have any charm!
Location: Location is what keeps this place busy. Goodwood Estate and the fixtures (Revival, Festival of Speed, Chichester Festival), the Witterings, Chichester
This hotel describes itself as a boutique hotel but it isn't. It is a little on the large side to be considered such and lacking in character. One expects lots of cosy nooks and sitting rooms but it seems to be an endless array of corridors and bedrooms. Reminded us somewhat of a slightly more upmarket Premier Inn but at 4 times the price! It has superb facilities though with the spa, gym, golf course. Check in staff were faintly polite but not friendly. We are paying to stay at their hotel for which they rely on customers to help pay their wages but it seemed that we were inconveniencing them somewhat. We were not told how to find our room, when breakfast was served or when. We should not have to ask for these details, it should be given as part of a standard check in procedure. Service with a smile goes a long way. The same lacklustre attitude was displayed upon checking out and we were not even asked if we had enjoyed our stay. Breakfast was adequate although the pancakes were yummy and it was lovely to sit outside in a little courtyard. However, when asking a waiter if I could have some hot water, I was told that he couldn't get it for me but to ask someone else! We were shocked! He then hastily corrected himself and said he would get someone else to serve us. Eventually another waitress came by and we told her what had happened. She explained that he was learning English and that the kitchen was very busy. That is not our problem though! Not impressed at all!!!!!!!
5 out of 5
by A verified traveler

Relaxing and friendly

Posted Aug 5, 2014
Comfortable relaxing hotel with helpful staff in lovely location
5 out of 5
by A verified traveler

Nicely appointed classy hotel

Posted Aug 4, 2014
Pros: Understated class & friendliness
Cons: Longer swimming pool
Very enjoyable stay overnight. Classy feel to the decor & staff very helpful. Cooked breakfast excellent
5 out of 5
by Alex from Berkshire

Close to all things Goodwood

Posted Mar 31, 2014
Pros: Very welcoming, good staff, dinner is good (slightly limited choice). Comfortable - a "get away' type of hotel. A little pricey but still good value.
Location: Goodwood circuit, FoS, horse racing, and if board ... country walks and Chichester.
Stayed for one night and had dinner. Have stained before and the standard is maintained.
5 out of 5
by Bill from Orpington

Wedding venue with a touch of class

Posted Mar 3, 2014
Pros: Everything.
Cons: No complaints
Location: Most of the stay taken up by the wedding, so limited time to explore.
Stayed as guest at a wedding party. Room was well appointed, comfortable bed and good temerature settings. Moulton Brown shampoo, shower gel, etc. Staff were attentive and generally excellent. Great setting. Great facilities. Would return again and explore the area more. Breakfast was very good.
5 out of 5
by A verified traveler

Amazing food great place for dogs

Posted Jan 8, 2014
5 out of 5
by A verified traveler

The best hotel I have ever stated in.

Posted Jan 5, 2014
The staff on reception are very professional, helpful and welcoming. The room was very nice and comfortable. The facilities are nice and the breakfast was fantastic.
5 out of 5
by A verified traveler

great to stay when going to goodwood.

Posted Aug 5, 2013
hotel staff were excellent , had a car take us to and from the racing, hey even found my husband a tie as we had forgotten to pack one. Would go again.
3 out of 5
by A verified traveler


Posted Jul 21, 2013
Pros: Restaurant
Cons: No character at all
Location: Nice
Excellent chef Characterless hotel Would not return