Ratings based on 290 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from missouri
Undersized facilities for number of guestsPosted Jul 26, 2017
Cons: See above
One of the biggest flaws of this location is the size of the kitchen facility. It cannot accommodate the number of guests staying there. We were there for three days and the only time the kitchen was not overrun was at 6:00 am. Since the "free breakfast" is a drawing feature it should be improved to at least twice the size with two or more pancake makers, more staff, better coffee facilities, well better everything. Backups occurred everywhere. No place to "Doctor" the coffee without blocking everyone else from getting to the machines. The pancake makers are relatively slow for so many people.
for Everyoneby A verified traveler from Conn.
Family VacationPosted Jul 17, 2017
Pros: Walking distance to restaurants, Close to Yellowstone west entrance. Very Clean.
Nice place. Close to Yellowstone park west entrance. Walking distance to downtown West Yellowstone.
for Everyoneby A verified traveler from irvine, CA
Nice, yet not quite a 5Posted Jul 17, 2017
Pros: staff, afternoon cookies...
Cons: need safe deposit boxes in room
Location: in downtown West Yellowstone, walking distance to all the restaurants and shops, the visitor center and the museum
My wife and I were pleasantly surprised by this modern property; very conveniently located close to the west entrance of Yellowstone National park. The lobby was nice, and the room was comfortable. The room was good, yet lacks a room safe, which I feel is necessary, PERIOD. I think I read a reference to safe deposit boxes being accessable/available through the hotel staff, yet that is not the same. The other thing that kept this from being a 5 star rating is the breakfast, which on a scale of 1-5, compared to other hotels offering complimentary breakfast, rates no more that 3. On balance, I would definitely say there again as well as will recommend my family and friends.
for Familiesby A verified traveler from Camarillo, CA
Excellent location close to Yellowstone NPPosted Jul 15, 2017
Pros: Excellent location; walkable to stores and restaurants. Clean, comfortable room. Courteous staff.
Location: Located right outside of Yellowstone National Park. Plenty of stores and restaurants within walking distance.
This pet-friendly hotel is right outside Yellowstone National Park. We could walk to all of the local stores, restaurants, and the IMAX theatre. The front desk staff is courteous and helpful. The room was clean and comfortable. We accidentally left a computer charger in our room when we checked out, and the staff emailed us right away to let us know. They offered to send the charger to us right away.
for Everyoneby A verified traveler from Vancouver
Very Good Stay at ClubhousePosted Jul 10, 2017
Comfortable and friendly hotel. The breakfast is good and the breakfast room is also nice for rest.
for Everyoneby A verified traveler from w
Enjoyable stayPosted Jul 10, 2017
Friendly, efficient, clean. Great location. Comfortable bed and nice bathrooms.
for Everyoneby A verified traveler from New Mexico
Great locationPosted Jul 9, 2017
Great location. Walking distance from town. Great breakfast
for Everyoneby A verified traveler
Great hotel right in town of West Yellowstone!Posted Jul 8, 2017
Great location to both Yellowstone and Grand Teton National Parks! Great location to walk to resturants and shopping.
for Familiesby A verified traveler from Dickinson, ND
Excellent management, staff and service.Posted Jul 7, 2017
Pros: Big room, big bathroom, lots of storage space.
Location: Yellowstone, enough said.
The rooms are big and very clean. The beds were very comfy. After long days of exploring the park it was nice to come back to this room and relax.
by A verified traveler
Ok, breakfast area too smallPosted Jul 3, 2017
Well located for getting in and out of Yellowstone. Nice staff. The one prroblem we experienced was that the breakfast area was too small. Groups stay in the hotel and when they all show up for breakfast it results in waiting and no place to sit.