Ratings based on 493 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chico, CA

Nice hotel

Posted Sep 8, 2017
Pros: Large rooms
Location: Walking distance to town.
Our stay here was pleasant. The rooms were very large and comfortable. The staff, overall, was very nice. It was pricey, but it's all about location.
Comment from Hotel Management
Sep 13, 2017 by Bree A. Customer Service Manager, Hotel Management
Hello Connie, Thank you for sharing this great feedback with us, we appreciate it! We are happy to hear you had a great stay with us and that our staff provided you with excellent service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Yellowstone Park Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Great location.

Posted Sep 2, 2017
Quick checking. Clean hotel Room was very nice.. Pool was so-so, the water was very cold. Breakfast was adequate. Parking was good.
Comment from Hotel Management
Sep 4, 2017 by Bree A. Customer Service Manager, Hotel Management
Hello Valued Guest, Thank you for sharing this great review with us, we truly appreciate it. We apologize that the temperature of the pool was too cold and we will pass along your comments to our staff in order to make immediate improvements. We wish you safe travels and we hope you will visit us again in the future. Best, Bree A. Customer Service Manager Yellowstone Park Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very comfortable

Posted Aug 20, 2017
5 mins drive from the entrance and 5 mins walk to town. King room very large and comfortable. Free laundry. Up at 5am every day to be in the park so didn't have breakfast. Could not fault this hotel! Highly recommended.
Comment from Hotel Management
Aug 24, 2017 by Bree A. Customer Service Manager, Hotel Management
Hello Calamityjane, Thank you so much for this great review! We are happy to hear you had a great time during your visit and we hope you enjoyed the park. We wish you safe travels and we hope you visit us again soon. Best, Bree A. Customer Service Manager Yellowstone Park Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to park. Staff always great.

Posted Aug 17, 2017
Pros: Very comfortable
Cons: Price to high . make your owne waffles would be better than those terrible box ones.
Went with my grand kids. All had good time. Place is beet and clean. When I come in late spring I enjoy the fireplace. Just to sit down and read a book. Hardly anyone around. Most enjoyable .
Comment from Hotel Management
Aug 24, 2017 by Bree A. Customer Service Manager, Hotel Management
Hello Valued Guest, Thank you for sharing this review with us and for choosing to stay at the Yellowstone Park Hotel. We hope you and your grand kids had a great time during your stay and we have made note of your comment regarding the waffles! We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Yellowstone Park Hotel
3 out of 5
by A verified traveler

Overpriced / Low Quality

Posted Aug 17, 2017
Terrible breakfast and significantly overpriced rooms.
Comment from Hotel Management
Aug 24, 2017 by Bree A. Customer Service Manager, Hotel Management
Hello Valued Guest, Thank you for taking the time to share this feedback with us. We apologize that we did not meet your expectations during your stay and we have made note of your comments in order to make improvements. We wish you safe travels and we hope you can give us another chance in the future. Best, Bree A. Customer Service Manager Yellowstone Park Hotel
4 out of 5
by A verified traveler from San Rafael CA

Good outside park hotel

Posted Jul 23, 2017
Pros: Location
Cons: Needs better lighting
Location: It's at a Yellowstone Park Gateway
On the whole the stay here was fine, but I do have some complaints. First, we had a junior suite. The seating area of the suite was interior with only one low watt bulb. It was impossible to sit and read there, so it became wasted space. Second, the price was outrageous for what the hotel offers. Our room was $340/nt plus tax. In a normal location $130-160 would have been fair. This is what I would call peak of the season gouging. I am writing this from a luxurious suite of similar size at a Westin Hotel in a major suite that is costing me under $180/nt. I do realize West Yellowstone has a unique location, but the price was really over the top.
Comment from Hotel Management
Aug 2, 2017 by Bree A. Customer Service Manager , Hotel Management
Hello David, Thank you very much for the great review and for staying with us at Yellowstone Park Hotel. We apologize that there was not proper lighting in your room and we will do our best to make immediate improvements. We wish you safe travels and we hope you visit us again in the future. Best, Bree A. Customer Service Manager Yellowstone Park Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
Excellent hotel. Friendly staff. Convenient location.
Comment from Hotel Management
Jul 24, 2017 by Bree A. Customer Service Manager , Hotel Management
Hello Valued Guest, Thank you very much for the great review and for staying with us at Yellowstone Park Hotel. We are happy to hear you enjoyed your visit with us and that our staff provided you with excellent service. We wish you safe travels and we hope you visit us again soon. Best, Bree A. Customer Service Manager Yellowstone Park Hotel
5 out of 5
by Michael

Posted Jul 18, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017
Hello Michael, Thank you so much for the great review and for staying with us at Yellowstone Park Hotel. We hope you had a wonderful experience and we hope you visit us again in the future. Best, Bree A. Customer Service Manager Yellowstone Park Hotel
5 out of 5
by Roy

Great Location

Posted Jul 17, 2017 on Hotels
Very nice hotel just off main street. 2 minute drive to Park entrance, Reception staff very helpful.
Comment from Hotel Management
Jul 19, 2017
Hello Roy, Thank you for the fantastic review and for staying with us at Yellowstone Park Hotel. We are thrilled to hear you enjoyed your visit with us and we hope to see you again in the future. Best, Bree A. Customer Service Manager Yellowstone Park Hotel
3 out of 5
by Dganit

Posted Jul 17, 2017 on Hotels
The room was extremely small and inconvenient
Comment from Hotel Management
Jul 19, 2017
Hello Dganit, Thank you for choosing to stay with us at Yellowstone Park Hotel. We apologize that our rooms did not meet expectations but we hope you still had a great experience during your visit. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Yellowstone Park Hotel