Ratings based on 267 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Close to Yellowstone, okay stay

Posted Oct 25, 2016 on Hotels
Kids loved the hot tub and pool area. The wifi was reliable and decent speed. The breakfast was scrambled eggs, sausage, DIY waffles, cereal, and toast.....every day...no other choices.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Condition in West Yellowstone

Posted Oct 11, 2016
Very good. But room cleaning was not satisfied I dont like Breakfast
1 out of 5
by A verified traveler

Find somewhere else to stay

Posted Oct 11, 2016 on Hotels
It's highway robbery to charge $250 a night for this place. It's the most ordinary average hotel with no redeeming qualities whatsoever to justify such a price. The walls are thin, the bed is hard,the towels are threadbare, the décor is tacky. The location is about as far from the core of downtown West Yellowstone as you can get and still be on Madison Ave. Busloads of visitors from Asian countries stay here, and the signs in the dining room are also in Japanese and Chinese. If they can fleece our overseas visitors for $250 a night, then I guess they can rip off everyone else too. The only good thing about this place was the woods nearby where we could walk our dog.
3 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

The best there is in town, probably.

Posted Oct 6, 2016
Pros: Yellowstone is close by. Close restaurants and gift shops. Rooms cleaned and made up daily. Comfortable beds, clean linens. Good coffee.
Cons: Overpriced. Small room.Thin walls, breakfast is not good.
Location: Yellowstone park is close by also food and shopping too.
Comment from Hotel Management
Oct 10, 2016 by GM, Hotel Management
Thank you for your comments, we'll use them as an opportunity to improve our service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Give this place a try

Posted Oct 4, 2016
Pros: The hotel staff.
Cons: Everything was great!
Location: West Yellowstone, Montana Yellowstone national park, hebgen lake.
Room was comfortable and clean. Friendly staff. Good breakfast!
Comment from Hotel Management
Oct 7, 2016 by GM, Hotel Management
Thank you for your comments, we're glad you found our hotel to be friendly, comfortable and clean. We hope you can return soon.
5 out of 5
by A verified traveler

Very Clean, Friendly Staff, Great town!

Posted Oct 1, 2016 on Hotels
We enjoyed excellent casual dining nearby. The front desk recommended a great place for pizza. There was a very cute town with a lot of shops a couple of blocks away. The pool looked very nice, but we did not use it. The breakfast was ok. The drive from Yellowstone was very scenic and we saw lots of Elk along the way! The room was immaculate & the staff was very friendly & helpful!
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Thank you for your comments about your stay with us. We appreciate the feedback and we're happy you enjoyed your stay.
3 out of 5
by A verified traveler from Visalia, Ca

Very dated for a such a high price

Posted Sep 25, 2016
EXPECTED MUCH BETTER FOR threes time the usual price. Nothig special and needs to have the 50's decor updated.Halls damp and dark. Carpet old and stained. Tacking hand written Japanese signs taped uder English - although a thoughtful touch they need to be professioally done. On the pro side felt safe in room and easy parking. The bed was comfortable and the breakfast bar was good.
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
Thank you for your comments, they help us improve. We're glad you were comfortable and enjoyed breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a great time and all was ready and in great co

Posted Sep 23, 2016
Pros: Everything was very clean and the people were very friendly and helpful.
Location: everything in and around Yellowstone.
Had great weather and all went according to plan.
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
We're happy you enjoyed your stay, we hope you can return soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 22, 2016
Pros: Good location
Nice , friendly staff. Very knowledgable about the town!
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
Thank you for staying with us, we're glad you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to West Yellowstone entrance

Posted Sep 20, 2016
Pros: Good breakfast and nice communal indoor hot tub and pool
Comfortable for 1 night as we started our Yellowstone/Grand Teton holiday.
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We're glad you enjoyed your stay.