Ratings based on 974 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 10, 2015
Pros: Lovely view. Seating beside Canel. Good breakfast.
Cons: More lifts
Location: Central Leeds. Good shopping. Good eating and bars.
Very nice hotel but need more lifts. Only 3 lifts, which isn't enough for the size of the hotel. One of the lifts wasn't in use which made waiting for one even longer. Particularly bad at checking in, breakfast and checking out.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Fantastic location and hotel staff very helpful and friendly
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent location

Posted Jul 19, 2015
Pros: Location.
Cons: Wifi - too slow.
Location: Pour House pub. Excellent pedestrian only shopping.
Lovely pub (Pour House) and wine bar. Very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel in lovey location near the canal

Posted Jul 16, 2015
Had a really nice stay at this hotel before a special event (graduation at the Uni). Had a nice meal at the Itslian recommended at the wharf the night before, a restful nights sleep and nice relaxing breakfast. Little expensive overall but it was a special treat for us all :). Staff v good.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Lincolnshire

Excellent hotel near to the city centrre

Posted Jul 13, 2015
Lovely hotel, friendly, helpful staff very welcoming. Rooms immaculate with lovely crisp white bed linen. Bathrooms spotless with the usual toiletries available to use. Only complaint the bed was as hard as rock!! It was like sleeping on a plank of wood. I would suggest the hotel invest in slightly softer mattresses for those of us that have delicate aged bones!!
5 out of 5
Recommended
for Everyone
by A verified traveler from washington

Nice hotel, great location

Posted Jul 7, 2015
Pros: value for money
Location: 10 minute walk to the shops
Really nice stay, value for money in a great location
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel in good location but difficult by car.

Posted Jul 7, 2015
Pros: Staff very helpful and always with a smile
Cons: Signage for drivers.
Finding this lovely hotel in the centre of Leeds by car was a nightmare. Has its own sat nav post code which is not shown on Website. Diections to get there by road are therefore difficult. Local road maps do not show location of hotel. Sam and Cham were real heros in talking us in - please send them our grateful thanks thanks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2015
Great hotel. Love staying here when I am in Leeds.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

City centre hotel for business and leisure

Posted Jul 2, 2015
Pros: The location and the canal-side terrace
Location: City centre location close to main station. Everything in easy reach,
I chose this hotel because of its proximity to the central station and was pleasantly surprised to find that it was also on the banks of a renovated canal.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a good location.

Posted Jun 28, 2015
Great hotel for a nice meal, good choice of local pubs close by and the shops are onl a short walk away