Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from London

Nice building, not well serviced at the moment

Posted Aug 30, 2016
Pros: Nice setting, handy for trains and parking, taxis queue outside (plus proper rank round the corner, but minicabs are cheaper)
Cons: Staffing levels to match the demand. A wedding and a music festival with lots of bookings, obviously means you need adequate cover.
Location: Infest music festival at University Student's Union every August Bank Holiday. Breakfast/Coffee: Forks, Smorgasbord, Waterstones.
Beautiful Victorian building and over the road from the station with free parking so very handy. Rooms have high ceilings and nice decor, and are clean. Decent bath and shower, not much storage but okay for a few days. Where it fell down was the service; on arrival, big line to check in, one lady doing her best on the desk while others were doing other things. Had two breakfasts, arrived with over half an hour left to go for each, no pastries left, no cups or glasses out, half the hot food needing replenishing, and when it was it wasn't the nicest. We had a lie in and found a café to breakfast in on the third day. The one day when we needed our room changed we put the 'please service our room' sign up at noon (two hours left before end of shift) and it didn't happen. There was a wedding on this weekend and it was a bank holiday. That's understandable but if you know things are happening in advance there should be planning in place to be able to deal with them. Besides I read similar recent reviews so it seems it wasn't just us.
4 out of 5
by A verified traveler from London

Good location, friendly staff

Posted Aug 28, 2016
In town for leisure purposes so slightly more relaxed stay which fits with this hotel. First time in a standard room and although a bit tired, it was much more practical and comfortable than those I've encountered on the 4th Floor. There, I've said it.
4 out of 5
by A verified traveler from London

Good (Poké stop) spot. Lots of Victorian grandeur.

Posted Aug 18, 2016
A bit tired in parts but a lovely hotel. Friendly staff. Comfortable rooms. It could be improved by a decent information pack in rooms and somewhere to out the soap and other toiletries in some of the 4th floor bathrooms.
4 out of 5
by A verified traveler from cheshire

Convenient hotel in the city center

Posted Jul 27, 2016
Pros: Quiet hotel
Location: Good central location
Comfortable stay and helpful staff. Stayed for one night without any issues
4 out of 5
by A verified traveler


Posted Jun 29, 2016 on Hotels
3 out of 5
by Hemal from Harrow

Not for next time

Posted Jun 27, 2016 on Hotels
Not impressed by the name. Great location but room was not up to the mark.
4 out of 5
by A verified traveler from Brighton

Old hotel with style - book the 4th floor!

Posted Jun 25, 2016
A friendly place and really good value. 4th floor rooms quiet and stylish. Really big bathroom. I'll certainly remember it - as a good hotel. But more as the place where I heard we had made the disastrous decision to leave the EU.
2 out of 5
by Daniel from London

Posted Jun 20, 2016 on Hotels
Staff were friendly enough but maintaining such a large, old building is obviously a struggle. The hotel is tired and dated, and the food was poor. On the plus side, it's handy for the city centre and across the street from Bradford Interchange. Nevertheless, there are better value options nearby and I would not stay here again.
4 out of 5
by Laura

This traveler left a rating score only Posted Jun 18, 2016 on Hotels
4 out of 5
by steven

Well done out

Posted Jun 8, 2016 on Hotels
nice room