Room was too hot despite turning radiator off. Double mattress was too old and soft. As a couple we ended up rolling into the middle. Ended up poor sleep and backache. Hotel cleanliness and service excellent.
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Thank you for your review. I am very sorry to hear that your room was uncomfortably hot and that the mattress was uncomfortable. This is not the experience we wish for any of our guests. Please can I take this opportunity to highlight that we do have a 24 hour reception who are ahppy to help resolve any issues such as these as they arise. If you would like to discuss your stay further then please do contact me directly at the hotel
Area General Manager