Ratings based on 179 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from R
Poorly organised.Posted Jul 16, 2017
Hotel as advertised except.... 1- Twin Rooms booked in advance, not available on arrival. 2- Checkout time is not 12 as stated in booking confirmation. I was at least the 2nd person to question why I was being asked to leave early at the front desk. According to front desk morning staff, checkout "has never been 12". Holiday Inn Express manager need to rectify this false information immediately. If I'm paying till 12, I want and expect to stay until 12. 3- Breakfast ran out earlier than the scheduled time. This resulted in 2 of my party not getting a proper breakfast, and having to purchase a breakfast elsewhere. All in all, the hotel organization is just not up to it. I'm guessing Holiday Inn Express are a franchise thing? This can't possibly be the corporate standard for this brand.
for Everyoneby A verified traveler from S
Central locaionPosted May 6, 2017
Comfortable clean room couldn't ask for anything more really
No hand soap in bathroom!Posted Apr 18, 2017 on Hotels
Lovely hotel. Clean, comfortable, fabulous bathroom, spacious room. Not particularly quiet because of its location but not really noisy either. The only problem we had was in getting them to replace empty hand soap in bathroom! Which didn't happen before we left after informing them several times.
for Everyoneby A verified traveler from colchester
Well locatedPosted Apr 17, 2017
We chose this hotel because of its location close to Leeds and York and a few steps to shops and restaurants.
by A verified traveler
Posted Apr 7, 2017 on Hotels
Noisy in the hotel, light coming into the room at night from gaps in the door and gaps in the curtains, parking was a nightmare and as I had pre-paid my bill the hotel wouldn't give me an invoice when I left. Won't be back.
Posted Apr 4, 2017 on Hotels
Posted Apr 2, 2017 on Hotels
for Couplesby A verified traveler from Bradford
A little noisyPosted Mar 28, 2017
Cons: Put groups of young people on one floor together.
Although the hotel is perfectly located, clean and comfortable, it was very noisy throughout the night, with a group of young people playing music eta with bedroom doors open.
for Everyoneby A verified traveler
Nice hotel at the heart of the cityPosted Mar 17, 2017
Pros: Nice hotel at the heart of the city
Cons: Insufficient parking. Had to part on the street .
Location: Nice hotel at the heart of the city
Problem with parking. Couldn't find one.
Posted Mar 13, 2017 on Hotels