Posted Jul 25, 2016
Nice facilities, great location but just lacking the elements of 5 Star facility. Rang the day before to see what they provided, beverage wise, want to check if they had ground coffee - yes, yes I was informed. Only instant, queried this and was told yes there should be, and was delivered a caffateria !, 10 wine glasses, 2 water glasses?, mismatching cutlery, loads of space, nicely finished but a little double bed, with a mattress that has seen better days. Check out, no "how was your stay", "everything OK ?" etc, etc, no no just a "thanks, bye". Was a great location, nice and roomy, but just lacked the sharpness, and customer service of what should and could be a five star facility.